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Customer Relationship Management

crm software for small business
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  • Agile CRM (Trial Version)

    FREE

    Agile CRM is an all-in-one solution it caters to most of the businesses bringing the CRM features together with Marketing Automation, helpdesk, telephony, etc. See more details...

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  • Brique CRM (Trial Version)

    FREE

    Brique CRM is a leading sales management software that helps businesses grow many-fold. With detailed tracking of leads, appropriate classifications and stage wise segregations, the solution ensures better control. See more details...

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  • SoulCRM (Trial Version)

    FREE

    SoulCRM is an incredibly simple and efficient web based CRM software specifically designed to provide a complete view of customer interaction across sales, marketing and customer service/support departments. See more details...

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  • Zoho CRM (Trial Version)

    FREE

    ZOHO CRM is a cutting edge solution that empowers the teams and businesses that use it. A good CRM gives you insights into running your business. A smart CRM gives you the information you need in a way that you can use it. An ideal CRM offers you a solution to simplify your processes from day one. See more details...

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  • NextSky Crm (Trial Version)

    FREE

    SkyCRM is best is class Customer Relationship Management (CRM) that enhances the interaction between suppliers and customers, provides relevant customer information to the staff, and improves overall productivity.  See more details...

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  • Trio Corporation Hybrid CRM (Trial Version)

    FREE

    Hybrid CRM is a technically robust and holistic solution that takes into account all activities of managing enquire, sales and customer relationship. See more details...

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  • Salesforce (Sales Cloud - Trial Version)

    FREE

    Sales Cloud is a state-of-the-at solution for complete sales automation and CRM. With Sales Cloud, businesses can grow their accounts faster, find new customers faster, and close deals faster - from anywhere. See more details...

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  • Freshsales

    Fresh Sales (Trial Version)

    FREE

    Freshsales CRM is an exquisite solution that helps the businesses to expedite the sales operations with enhanced productivity and improved lead conversions. Integrated phone and email, user behaviour tracking, lead scoring and more, Freshsales is an all-in-one hassle-free software package. This state-of-the-art software solution enables the businesses to track the events, manage leads, filter the leads pipeline, track leads status and generate useful business reports effortlessly. See more details...

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  • vTiger

    vtiger CRM (Trial Version)

    FREE

    CRM for sales team(s) from vTiger is a comprehensive customer relationship management solution that empowers the businesses with complete automation of contact management, lead management, analytics, sales pipeline management, appointment and schedule manager, forecasting, email marketing, collaboration, etc. See more details...

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  • QualitasIT CRM

    QualitasIT CRM (Trial Version)

    FREE

    CRM solution from QualitasIT is a holistic CRM solution which enables sales force in an organization with robust tools to help them functioning in an effective and efficient manner. The solution helps companies to manage various leads, accounts, contacts, revenue targets, achievements and other necessary information from within a single platform. See more details...

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  • salesforce

    Salesforce (Sales Cloud)

    1,700 /user/month

    One of the best cloud based CRM/Sales Force automation tool that help organizations manage sales pipeline, leads, contacts, accounts, and critical business information. The software also helps generate reports periodically and on ad-hoc basis for further decision making. It is highly customizable and available on both mobile and laptop. See more details...

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  •  FieldMax

    Experion FieldMax

    650 /user/month

    FieldMax is a customer relationship management solution that helps manage field activities of sales and distribution teams. The software provides an extensive platform to focus on actual selling, accuracy and speed with which the data is processed thereby enhancing the performance and productivity by streamlining the field sales processes. It enables organizations to enhance productivity of their sales team. See more details...

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  • SKYCRM

    NextSky SkyCRM

    500 /user/month

    SkyCRM is an integrated CRM solution helping organizations manage sales team(s) efficiently. The robust online software provides an interactive and intuitive platform which caters to automation need of sales process and lead management. The software helps with campaign across channels through targeted marketing, boost sales through pipeline management and reporting, access information anytime/anywhere through Mobile CRM, capture insights through social media & communities, expand reach through e-mails and much more. See more details...

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  • ZETA SOFTWARES

    Zeta CRM

    50,000 Onwards

    Zeta CRM maintains accurate details of the support calls and manage support escalations. Whatever the business, Zeta CRM has the strength, flexibility and agility business need to exceed customers’ expectations, all at a price that ensures a rapid return on CRM investment. It supports business with functionalities to support sales team and undertake CRM activities in an efficient manner. See more details...

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  • Centra

    Focus CRM

    500,000 /10 user

    Focus CRM is a highly integrated software solution that enables businesses to deliver an outstanding customer experience and generate insights on customer behaviour for the sales teams. This innovative software allows businesses to manage every aspect of customer relations so as to deliver the utmost satisfaction. See more details...

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  • Truelogics Infotech

    True Sales Tracker

    300 /user/month

    A true sales force enablement software that assist organization(s) make the most out of team and be on top of each and every opportunity by bringing all elements together on a single platform. The online software help keep in constant touch with customers and undertake necessary actions as per respective stage. The application helps manage opportunities pipeline, generate reports, connect with customers through social platforms, enhance productivity and a lot more. See more details...

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  • VIRTUAL SPLAT Software Pvt Ltd

    Virtual Splat CRM Android Mobile App

    50,000

    CRM Android Mobile App is an ultra-modern solution and a pioneer in automation products for businesses to dive into effective management of sales workforce and processes. The solution provides extensive modules to address the complete automation needs for each sales operation even while out of office or on the go. The features include trade coverage, tracking pending orders, enable news feed, add new retailers, generate mobile reports, update retailers, check and verify sales order details, etc. See more details...

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  • maple crm

    Denisys Maple CRM

    500 /user/month

    Maple CRM is sales management software which provides a complete view of the lead nurturing process. The solution is suitable for 1 to 100 sales persons and works well for small and medium enterprises. The software helps companies with productivity enhancing activities such as lead management, quotation to customers, communication through e-mail/SMSs', workflow management, mobile application, etc. See more details...

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  • M technology mindz

    Technology Mindz CRM

    40,000 /year

    A Customer Relationship Management application helping manage sales and related activities efficiently through a single platform. The application helps in boosting sales/marketing/CRM activities and guides the user to undertake productive actions for each opportunity. The software is customizable and can be implemented across all types of organizations. See more details...

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  • IOP Technologies

    IOP Sales Enquiry Management (QuoteMate)

    3,000 /month/agent

    Sales Enquiry Management is a cloud based an end-to-end sales order tracking/CRM solution for efficient administration and control on overall sales enquiry processes including tracking of sales orders, tasks, projects, calls, issues to closure, sales enquiry, lead management, escalations, reminders, turnaround time and many more. The software enables advance search, quotation cell, sales order tracking, etc. See more details...

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  • CERRBERO

    N.D Microsystems Cerrebro CRM

    500 /user/month

    Cerrebro is a cloud-based, end-to-end CRM and field team management application that connects the workers, customers, back-office and management seamlessly across devices in an organization to provide a holistic view of activities and situation in the business. The application helps manage field team(s) effectively with features like lead management, expense tracking, leave application, target & incentive tracking, reports and dashboards, location tracker, timesheets and analytics. See more details...

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  • SalezShark

    SalezShark

    1,400 /user/month

    SalezShark is a cloud-based CRM platform and offers sales force and marketing automation features that help in automated lead management by intelligently fetching prospect data from networks of customers spread across various social media platforms. It integrates various digital marketing activities with sales pipeline management and assists with activities for quota management, relationship building, MIS, forecasting, etc. See more details...

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  • freshsales

    Fresh Sales

    840 /user/month

    Freshsales is a full-fledged customer relationship management software made for high-velocity sales teams with lead management, contact management, sales management, deal management and e-mail management. The software empower sales team(s) with tools to manage various day to day activities in an effective and efficient manner and help them turn revenue team. See more details...

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  • ZOHO

    Zoho CRM

    720 /user/month

    ZOHO CRM is a complete bundle of automated tools for smartly and intelligently manage the businesses. The sales enablement tool help companies manage customer interactions, sales and associated activities. The various features of the solution include Multi-channel communication, sales force automation, reporting & dashboards See more details...

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  • ZOHO

    Zoho SalesIQ

    1,140 /month

    SalesIQ is a Hassle-free live chat software re-imagined for business growth. This state of the art solution helps businesses to convert the website visitors into happy paying customers and increase the ROI on the content, SEO, AdWords and email marketing efforts. See more details...

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  • Ravish Relationware CRM Manufacturing

    200,000

    Relationware CRM – Manufacturing is one stop shop for entire Sales Force Automation and Service Management operations in a manufacturing business. t enables organizations to take well informed decisions, improve sales effectiveness and provide superior customer service resulting in value added profitable customer relationships. It integrates all customer-facing business processes to effectively manage customer relationships from prospect to profit. See more details...

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  • CRM Software

    QualitasIT CRM

    150 /user/month

    CRM solution by QualitasIT is a holistic CRM/Sales Enablement/SFA software which enables salesforce in an organization with robust tools to help them operate in an effective and efficient manner. The solution help companies record various leads, accounts, contacts, revenue targets, achievements and other necessary information on a single platform and depicts a clear picture of revenue achievements/shortfalls, leads, contacts, pipeline/funnel, forecasts, etc. See more details...

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  • Unocom

    Trio Corporation Hybrid CRM

    15,000 Onwards

    Hybrid CRM is a technically robust and holistic sales enablement/SFA solution that takes into account all activities of managing enquires, sales and customer relationship. The solution assists companies with activities like Lead Management (enquiry, tele-calling), quotation management, Sales & Marketing, Complaint management, task scheduler, AMC, Rejection tracking, promotions, standby management, inventory, etc. See more details...

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  • BRIQUE

    Brique CRM (Generic)

    50,000 Onwards

    A complete CRM/sales enablement/SFA application which helps an enterprise to enable its marketing departments identify and target their best customers, manage marketing campaigns and generate quality leads for the sales team, assist in improving telesales, account, and sales management by optimizing information shared by multiple employees, and streamlining existing processes. See more details...

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  • BMR metaCRM

    180,000 (On-Premise version)

    meta CRM is a robust CRM software which provides a database for all customer information, helps in meeting business objectives an identifying potential customers. The software is well equipped to take care of various business functions/departments like call centres, social media, data storage, handling customer data and enquiries. See more details...

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  • Qualsoft Manage Your Organisation - CRM (Perpetual)

    65,000

    MANAGE YOUR ORGANISATION (MYO) is a work and project management application that has been a work steak of professionals. See more details...

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  • Qualsoft Manage Your Organisation-CRM ( Subscription)

    10,000 /user/year

    MANAGE YOUR ORGANISATION (MYO) is a work and project management application that has been a work steak of professionals. See more details...

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  • iWeb Technology Solutions Ltd

    iWeb Customer Relationship Management

    300,000 Onwards

    An ultimate CRM solution for the effective communication between the enterprises and the prospected or present customers. The software has been categorised into various modules so as to enable the organization, automation, and synchronizing of sales, marketing, customer service, and technical support offered by the enterprises. See more details...

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  • Agile CRM

    608 Onwards/user/month

    An all-in-one solution it caters to most of the businesses bringing the CRM features together with Marketing Automation, helpdesk, telephony, etc. The software is a cutting edge solution for overall CRM proficiency in the organizations. Agile CRM has been specially designed to address the shortcomings in the CRM industry. See more details...

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  • DizyPro CRM

    2,000 /user/month

    The CRM is used to organize, automate and synchronies sales, marketing and customer service. It has developed to include all areas of the customer experience, keeping the customer happy and in turn keeping them loyal and more valuable to business. See more details...

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  • Info STEP

    4,000 /License

    A mobile CRM which allow users access to real time information, manage tasks, monitor key analytics and collaborate while on the move. The software enable users achieve optimum sales output and analysis of results and empower the frontend sales workforce. The software is one stop shop for building, running, managing and optimizing the business. See more details...

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  • SoulCRM

    399 Onwards/month/user

    An online CRM tool that is incredibly simple and efficient, specifically designed to provide a complete view of customer interaction across sales, marketing and customer service/support departments. SoulCRM is a web based tool which provides access to the required information while on the move. Features like contact management, email campaign, bulk SMS, reminders through email and SMS make this system one of a kind. See more details...

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  • vtiger Customer Relationship Management (Cloud Based CRM)

    600 /month

    CRM for sales team(s) from vtiger is a comprehensive software which help sales team operate in an effective and efficient manner as it empowers them with various tools like contact management, lead management, analytics, sales pipeline management. See more details...

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  • Dquip Generic CRM

    5,000 Onwards

    Generic CRM is a complete CRM tool helping all companies manage leads, enquiries and other sales related activities in an effective and efficient manner. The solution helps boost sales, manage enquiries/targets, follow-ups, contacts management, customer management, etc.  See more details...

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  • Salesbabu CRM

    SalesBabu CRM (Sales)

    12,000 /user/year

    SalesBabu is an ultimate online CRM solution Designed Specifically for Indian SME Market that records and monitors each activity of sales teams. The solution helps businesses to administer leads, measures abandonment and close rate precisely. The solution consists of in-built capabilities to guide the sales team to adopt a focused approach thereby helping to achieve sales targets. See more details...

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Customer Relationship Management is an approach to manage the business-customers interactions efficiently so as to flourish the business relations with the customers in organized and structured manner. These days CRM also contributes to enhance business relations with the employees, vendors, and partners. Customer Relationship Management software is an automated CRM system that caters to the technology integration of broad set of CRM operations and processes. Based on the customer lifecycle, the CRM software enables the businesses to manage the customer relationships seamlessly. The best CRM software equip the businesses to organize, synchronize and manage vital business operations such as information capturing, sales, marketing, and customer services. CRM software can be used for salesforce automation for effective sales operations. Various CRM software for small business are also available suiting all automation needs.
The essentials of CRM system consist of:
  1. Customer Information: In any business, the most valuable component is the customers (vendors, suppliers, clients, employees). Maintaining the updated details of the customers and quick and easy access to the customers’ information is basic most essential task in an effective CRM.
  2. Marketing: Various marketing activities and operations must be automated so as to keep a pace with the changing era of business promotion, branding and visibility. The Marketing component in a CRM addresses entire marketing processes including capturing the leads, defining and administering the marketing plans, promotional events, offers and deals, scheduling email campaigns etc. for enhanced customer engagement thereby improved business generation and profitability.
  3. Sales: All sales activities leading to successfully conclude the deals are incepted and administered dedicatedly with a virtuous CRM. Catering to the incoming inquiries, setting up sales calls, assignment of leads to the capable workforce, tracking performance, and forecasting the sales are the most alluring features of a robust CRM.
  4. Order Fulfilment: Delivering the right product or service within the scope of aforesaid terms and conditions as cost effective solutions well in-time is the deciding factor about the congenial relationships with the customers which is one of the most sought feature in a competent CRM.
  5. Reports: For effective decision making in any organization, impeccable reporting feature plays a vital role. Reports provide comprehensive data for ultimate business analysis thereby facilitating strategic decision making.