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Restaurant Managements System, also referred to as RMS, is a unique bundle of technology components allowing the restaurants to serve their customer better and aid employees. The entire approach is about effective management of each activity in the restaurants with complete control and enhanced performance. The changing era of computerization has contributed to revolutionary invention of Restaurant software capable of administering overall restaurant operations from back-end to the order delivery.
An efficient Restaurant Management software empowers the restaurant businesses with at least the following features/ management tools:
  • POS: Point of Sale, POS, is a machine that allows the employees to accomplish sale processes including order taking, KOT generation, forwarding the orders to kitchen and concerned areas, order tracking and transaction processing. The POS in an RMS is an automated solution that dandles all crucial sales activities from order taking to billing with reduced service time and enhancing order accuracy. This section of RMS also provides analytical sales data to keep track of all sales collection and take corresponding decisions.
  • Table Management: The complete table management from reservations to assignment of staff till the bill generation for each table is facilitated in an impeccable RMS. The solution equips the restaurants to provide impressive customer service to the guests and administer the staff performance.
  • KOT Management: Kitchen Order Management is one of the most useful feature that helps smooth execution of the order processing in the kitchens and provide best in class order-delivery services to the guests well in time.
  • Inventory Management: Managing inventory efficiently is one of the most complex tasks that can be simplified for the restaurants with automated solutions. Overall stock transactions including opening and closing stocks, stock issue and transfers, purchases and returns all can be readily managed.
  • Email/ SMS Integration: To match the revolutionary pace of quality services, email and SMS integration is a vital component in an RMS that facilitates the communication with the customers effortlessly may it be regarding their reservations, order status, discounts, deals and offers.