is a leading live chat service provider in the market offering multi-channel support software for business owners. It is an awesome combo of super-fast text chat service along with audio, video calling features to engage visitors and convert them into happy customers. The software is used by more than 180,000 websites across the globe.
The software can be installed on multiple websites to answer chats from visitors on different websites, from a single platform. The installation is quiet simple and can be completed within few minutes. Plug-ins are available for most of the CMS platforms used to build websites. Clickdesk can be integrated with a host of CRM's, billing and accounting software to effectively manage contacts and automate tasks. The social toolbars allow visitors to connect with company on Facebook and Twitter directly from company’s/user’s website. Below are some of the features
About The Company
- Live Chat - Live chat has an incredible amount of potential for increasing customer satisfaction, encouraging sales and maximizing time efficiency for support agents. Intuitive web chat panel lets focus on live support.
- Video Chat – A way to increase customer retention, is to have voice and video chat options for customer support. It really is that simple. In numerous surveys, only 10% of online shoppers remember text, while 95% remember video chat.
- Helpdesk software - ClickDesk's complete help desk software comes automatically integrated with live chat tool to keep user on top of issues and questions from the visitors.
- Social media integration – Users can add like, tweet and follow buttons to widget with social media toolbar. This allow visitors to connect with brand on multiple social networking platforms without leaving website.
- Mobile app for Mobile support - Put the power of ClickDesk in hands with a streamlined Android app that can be used on the go. Users can install the mobile live chat app today and start taking chats and managing helpdesk tickets from smartphone or tablet.
- Reporting and analytics - ClickDesk's advanced reports, analytics and metrics are here to help users make better business decisions.
ClickDesk was started in 2012 and since inception it has been the preferred chat service for many online businesses across the world. It has helped businesses increase their conversions by more than 30%.