About IOP Helpdesk /Service Request Management

Service Request Management is a helpdesk software solution catering to track the problems or service issues for closure/solution for the same and undertaking analytics on agents, issues or problem areas. This intuitive solution facilitates small office work assignments and tracking, service-request handling with notifications via email, helpdesk ticket handling with analytics for business entities. User friendly and interactive software interface enables the users to accomplish all vital operation effortlessly.
 

Best suitable for

Size :

1-10

11-15

16-200

201-500

501-1000

1001-5000

5000+

Organization type :

SMEs

Mid Market

Enterprise

Govt

PSUs

Startups

Agencies

Industries :

Specification

Deployment

  • web-based

Operating system

  • Linux

  • Mac OS

  • Windows

Hardware Configuration :

No specific requirement shared by the Vendor

Software Configuration :

No specific requirement shared by the Vendor

About IOP Technologies LLPĀ 

IOP Technologies LLP is an ISO 9001 : 2008 certified company providing holistic software solutions and services to global customers. IOP Technologies endeavors to deliver state-of-the-art automation solutions catering to advanced technology integration needs of the companies and empowering them to concentrate on their core business while ensuring completely managed solutions. The company offers consulting and technical services in the areas like IT Consulting, product customization (ERP, Help desk software, small office management), web application development, cloud hosting, Open source customization & support, enterprise architecture tool consulting.

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Client References

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Features

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Plans and Pricing

Perpetual

------ No Plan Added -----

Web-based

basic

₹ 2500.00


  • Test
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