Technology’s reach across industries is a relatively new phenomenon and yet, it’s showing results at an incredible pace. More and more companies are responding positively to technology’s incorporation in day to day functions, with even more companies looking to integrate software upgrades into their business operations. Technology has become a key player in shaping a business’s success, a fact that’s unlikely to change in the near future.
However, enterprises often treat software & hardware purchases in the same way as buying consumer goods. They buy a solution, set it up once and, use the same solution for ‘n’ number of times until it stops suiting their purpose. This logic works when you’re buying a bed or a cupboard (use, abuse & lose) but doesn’t work with technology.
Technology is in a constant state of flux i.e. new updates and upgrades are being added regularly to old IT infrastructure. Just as you would take the utmost care while handling your new furniture or electronic through proper maintenance and configuration, enterprise-grade software deserves to be treated the same way. Software upgrades are essential, to cope with a company’s ever-changing needs.
To ensure that your software continues to be of viable use for your different business functions, you need to be able to recognize these warning signs:
#1- Your IT Infrastructure Lacks Adaptability & Scalability
With any company, the big challenge that they face is controlled scalability i.e. how can a company continue to grow while staying sustainable & manageable? Software used in such companies have to help address this need. Those need to be scalable & adaptable to changes, without compromising on performance or affecting business processes whatsoever.
The problem arises when your existing IT infrastructure is incapable of adapting to growing needs and requires excessive configuration. If you’re spending an excess amount of time configuring your software to perform optimally every time you add a new process or set up shop in a new location, you have a problem.
Keeping your software upgraded helps you address such problems. Upgrades bring in new features, some of which help you navigate the changing tech landscape seamlessly and make scalability smoother. Software upgrades also allow you to add new integration options which will certainly help in making your business scale up quicker & easier.
#2- Customer Requirements Are Becoming Difficult to Manage with Existing Systems
Customers are what make or break a company. If you’ve seen an increase in customer requests for capabilities that aren’t supported by your existing infrastructure, it’s a sign that your IT infrastructure is due for an upgrade.
As stated, changing tech & market landscapes are making customer requirements more complex. To address this, you need solutions that can address complex customer requirements, whilst maintaining their status quo as automation providers. While you might be waiting to upgrade until it’s an absolute necessity, your competition isn’t necessarily doing that. To stay ahead of the curve and address customer demands, get your enterprise-grade software upgraded immediately.
#3- Software Isn’t Providing You Functional Process & Operations Intelligence
The role of any software is to give you an operational edge through automation & process intelligence. Process intelligence (or operational intelligence) refers to a software’s capability to provide insights which ultimately help in the decision-making process. Any software you use should give a 360-degree view of your enterprise operations, allowing you to run your business better.
Problems with process intelligence arise when your software doesn’t respond in real-time, lacks optimization capabilities, isn’t responding in accordance with your business goals, is incapable of processing new data fast enough, and so on. Such issues affect your business processes big time & make it difficult for departments to continue functioning at maximum efficiency. For this very reason, you should upgrade your software infrastructure, to optimise functional efficiency and make business decisions faster & better.
Software upgrades at regular intervals is no longer the time-consuming process it used to be. Most upgrades take place in the background without affecting workflow or deliverables. As a result, prioritising software upgrades shouldn’t be seen as a chore as much as a means to achieve business success.
If you’re considering upgrading your IT infrastructure, how about giving us a call? We’re always happy to help organisations with their software & hardware requirements, come rain or shine.