{"id":17206,"date":"2020-05-29T14:44:19","date_gmt":"2020-05-29T09:14:19","guid":{"rendered":"https:\/\/www.techjockey.com\/blog\/?p=17206"},"modified":"2025-05-09T15:53:13","modified_gmt":"2025-05-09T10:23:13","slug":"best-wordpress-chat-plugins","status":"publish","type":"post","link":"https:\/\/www.techjockey.com\/blog\/best-wordpress-chat-plugins","title":{"rendered":"16 Best Free WordPress Live Chat Plugins for 2025"},"content":{"rendered":"\n<p>WordPress chat plug-ins increase user engagement on websites through group chats, private messaging, and chat rooms. Live chat website plugin software is of great use to businesses for connecting with new as well as existing customers and improving sales track records.<\/p>\n\n\n\n<p>Today, people rely more on website\nchat support to connect directly to gather more info about any product or\nservice. This has put WordPress live chat plugin free and paid ones on a\npedestal. Businesses have benefitted and continue to do so from such chat for\nWordPress support by conversing directly with customers regarding queries,\nresponses, buying information, etc.&nbsp; <\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-16-best-live-chat-plugins-for-wordpress-in-c-y\"><span class=\"ez-toc-section\" id=\"16_best_live_chat_plugins_for_wordpress_in_2025\"><\/span>16 Best Live Chat Plugins for WordPress in 2025<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ol>\n<li>Tawk.to<\/li>\n\n\n\n<li>Zendesk<\/li>\n\n\n\n<li>FreshChat<\/li>\n\n\n\n<li>Facebook Messenger Plugin WordPress<\/li>\n\n\n\n<li>Tidio Chat Plugin<\/li>\n\n\n\n<li>Sendinblue<\/li>\n\n\n\n<li>WP Live Chat Support<\/li>\n\n\n\n<li>LiveChat<\/li>\n\n\n\n<li>Click to Chat for WhatsApp Chat<\/li>\n\n\n\n<li>PureChat<\/li>\n\n\n\n<li>HubSpot<\/li>\n\n\n\n<li>Chaty<\/li>\n\n\n\n<li>Formilla<\/li>\n\n\n\n<li>Soch<\/li>\n\n\n\n<li>JivoChat<\/li>\n\n\n\n<li>REVE Chat<\/li>\n<\/ol>\n\n\n\n<p>Once the WordPress chat plugin installation process is complete, you can set up your account to start online conversations with customers around the world. The <a href=\"https:\/\/www.techjockey.com\/category\/live-chat-software\">best live chat<\/a> plugin for WordPress ensures real-time conversations by integrating with other messaging and social media platforms to make the entire chat experience user-friendly and smooth. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-tawk-to\"><span class=\"ez-toc-section\" id=\"1_tawkto\"><\/span>1. Tawk.to<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image is-style-default\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2020\/05\/twak.png\" alt=\"Live chat website plugin\" class=\"wp-image-17228\" style=\"width:800px;height:471px\" width=\"800\" height=\"471\"\/><\/figure><\/div>\n\n\n<p><a href=\"https:\/\/www.techjockey.com\/detail\/tawk-to\">Tawk.to<\/a> WordPress live chat plugin is a secure, easy to use application used for free wp live chat support. You can monitor the visitors to your website, customizable pages or mobile application and start chatting with them immediately. Multiple agents can interact with visitors on your website to provide real-time support. <\/p>\n\n\n\n<div class=\"wp-block-tj-custom-product-block-custom-product-card custom-product-card-plugin-style\" id=\"tagged_prod_container_2384\"><h3><span class=\"ez-toc-section\" id=\"tawkto\"><\/span>Tawk.to<span class=\"ez-toc-section-end\"><\/span><\/h3><input type=\"hidden\" name=\"tagged_product[]\" value=\"2384\"\/><\/div>\n\n\n\n<div class=\"wp-block-custom-blocks-pros-cons\"><div class=\"pros-container\"><p class=\"pros_heading\">Pros<\/p><ul class=\"pros\"><li>Multiple chat features that can be easily implemented on a website<\/li><li>Mobile application provides direct notifications into your mobile phone<\/li><li>Quite useful for marketing activities, which helps seal various sales deals<\/li><li>WPlive chat platform allows users to check website traffic and manage customer inquiries effectively<\/li><\/ul><\/div><div class=\"cons-container\"><p class=\"cons_heading\">Cons<\/p><ul class=\"cons\"><li>Signing out is necessary, otherwise, the chat window remains active<\/li><\/ul><\/div><\/div>\n\n\n\n<p><strong>Provides customised chat window:<\/strong> Yes<\/p>\n\n\n\n<p><strong>Premium plans<\/strong>: Tawk.to WordPress chat plugin is\navailable for free.<\/p>\n\n\n\n<p><strong>Provides chat history<\/strong>: Yes<\/p>\n\n\n\n<p><strong>Platforms Supported<\/strong>: iOS, Android, Windows, and Mac OS X<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-zendesk\"><span class=\"ez-toc-section\" id=\"2_zendesk\"><\/span>2. Zendesk<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2020\/05\/zendesk.png\" alt=\"Live chat WordPress\" class=\"wp-image-17230\" style=\"width:800px;height:471px\" width=\"800\" height=\"471\"\/><\/figure><\/div>\n\n\n<p><a href=\"https:\/\/www.techjockey.com\/detail\/zendesk-chat\">Zendesk<\/a> live chat plugin for WordPress provides chat support to businesses through chat analytics, triggered chats and of course, live chats. The WP live chat support is best for counting website visit statistics and managing customer&#8217;s orders through Zendesk dashboard.<\/p>\n\n\n\n<p>The real time conversation mechanism has proved to be a blessing for businesses so far in getting new orders, expanding the customer base and retaining the existing ones.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-tj-custom-product-block-custom-product-card custom-product-card-plugin-style\" id=\"tagged_prod_container_2405\"><h3><span class=\"ez-toc-section\" id=\"zendesk\"><\/span>Zendesk<span class=\"ez-toc-section-end\"><\/span><\/h3><input type=\"hidden\" name=\"tagged_product[]\" value=\"2405\"\/><\/div>\n\n\n\n<div class=\"wp-block-custom-blocks-pros-cons\"><div class=\"pros-container\"><p class=\"pros_heading\">Pros<\/p><ul class=\"pros\"><li>Offline mode ensures customer messages are sent directly to the site admin\u2019s email<\/li><li>Blog comments can be converted into Zendesk tickets for better issue tracking<\/li><li>Zendesk feedback tab can be added to any webpage for easier user engagement<\/li><li>All support tickets are accessible directly from the dashboard, simplifying management<\/li><\/ul><\/div><div class=\"cons-container\"><p class=\"cons_heading\">Cons<\/p><ul class=\"cons\"><li>WordPress live chat support for Zendesk lacks advanced metrics for real-time agent performance tracking<\/li><\/ul><\/div><\/div>\n\n\n\n<p><strong>Provides customised chat window<\/strong>: Yes<\/p>\n\n\n\n<p><strong>Premium plans<\/strong>: WordPress chat plugins for\nZendesk is completely free. <\/p>\n\n\n\n<p><strong>Provides chat history<\/strong>: Yes<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-freshchat\"><span class=\"ez-toc-section\" id=\"3_freshchat\"><\/span>3. FreshChat<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><a href=\"https:\/\/www.techjockey.com\/detail\/freshworks-freshchat\">Freshchat <\/a>WordPress live chat plugin has been developed for sales teams to serve existing customers and engage with new customers through your WordPress website. The FreshChat WordPress plugin helps with pre-set targeted messaging, which is essential to track the interest of website visitors. <\/p>\n\n\n\n<p>Freshchat is not just like any other website bot. It helps boost\nsales by capturing the attention of website visitors and qualifying their\ninterests. Freshchat WP live chat plugin helps understand the context of any\nlead to make smarter conversions. <\/p>\n\n\n\n<p>The software comes with SmartPlugs which can be used to export data from external <a href=\"https:\/\/www.techjockey.com\/blog\/crm-software-list\">CRM applications<\/a>. It also provides the option of creating campaigns to retain and engage existing users. This live chat website plugin software supports segmentation of chats on the basis of topic, thus improving accessibility.<\/p>\n\n\n\n<div class=\"wp-block-tj-custom-product-block-custom-product-card custom-product-card-plugin-style\" id=\"tagged_prod_container_4472\"><h3><span class=\"ez-toc-section\" id=\"freshchat\"><\/span>Freshchat<span class=\"ez-toc-section-end\"><\/span><\/h3><input type=\"hidden\" name=\"tagged_product[]\" value=\"4472\"\/><\/div>\n\n\n\n<div class=\"wp-block-custom-blocks-pros-cons\"><div class=\"pros-container\"><p class=\"pros_heading\">Pros<\/p><ul class=\"pros\"><li>Freshchat WordPress plugin is easy to implement<\/li><li>Supports customization for tailored chat experiences<\/li><li>Simplifies engagement with both new and existing clients<\/li><li>Seamlessly integrates with third-party CRM applications<\/li><\/ul><\/div><div class=\"cons-container\"><p class=\"cons_heading\">Cons<\/p><ul class=\"cons\"><li>Integration with third-party chat apps like WhatsApp or Telegram can be difficult for some users<\/li><\/ul><\/div><\/div>\n\n\n\n<p><strong>Provides customised chat window<\/strong>: Yes<\/p>\n\n\n\n<p><strong>Premium plans<\/strong>: You can install the Freshchat plugin by going to the WordPress admin area. However, the widget code will be shared with your Freshchat software account. <\/p>\n\n\n\n<p>Freshchat software is available for a monthly price of \u20b9999 and an annual price of \u20b91399 on Techjockey.<\/p>\n\n\n\n<p><strong>Provides chat history:<\/strong> Yes <\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-facebook-chat-plugin\"><span class=\"ez-toc-section\" id=\"4_facebook_chat_plugin\"><\/span>4. Facebook Chat Plugin<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2020\/05\/facebook-chat-plugin.png\" alt=\"WordPress Live Chat Plugin Free\" class=\"wp-image-17221\" style=\"width:800px;height:471px\" width=\"800\" height=\"471\"\/><\/figure><\/div>\n\n\n<p>Start chat processes on your\nwebsite by integrating Facebook Chat Plugin with Messenger live. Compatible\nwith all mobile devices and desktop applications, the live chat WordPress\nplatform supports different types of message templates- text, video, GIFs,\ngeneric, graph and quick replies.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-custom-blocks-pros-cons\"><div class=\"pros-container\"><p class=\"pros_heading\">Pros<\/p><ul class=\"pros\"><li>Customers have access to their chat history for better transparency<\/li><li>Chat transcripts are saved in the customer\u2019s Messenger account<\/li><li>Easy pop-ups with coupons, timers, and custom images help attract new customers<\/li><li>The header bar highlights new offers and deals to drive conversions<\/li><\/ul><\/div><div class=\"cons-container\"><p class=\"cons_heading\">Cons<\/p><ul class=\"cons\"><li>No support for Messenger in-app browsers, limiting accessibility<\/li><\/ul><\/div><\/div>\n\n\n\n<p><strong>Provides customised chat window<\/strong>: Yes<\/p>\n\n\n\n<p><strong>Premium plans<\/strong>: The Official Facebook chat plugin\nfor WordPress is completely free. <\/p>\n\n\n\n<p><strong>Provides chat history<\/strong>: Yes<\/p>\n\n\n\n<div class=\"wp-block-button aligncenter is-style-outline\"><a class=\"wp-block-button__link has-luminous-vivid-orange-color has-very-light-gray-background-color has-text-color has-background wp-element-button\" href=\"https:\/\/wordpress.org\/plugins\/facebook-messenger-customer-chat\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Download Facebook Chat Plugin<\/a><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-5-tidio\"><span class=\"ez-toc-section\" id=\"5_tidio\"><\/span>5. Tidio<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><a href=\"https:\/\/www.techjockey.com\/detail\/tidio\">Tidio <\/a>WordPress chat plugin simplifies customer-business interaction processes through support options as live chat, messenger chats and email messages. The WordPress live chat plugin\u2019s free version as well premium membership plan has the chat bot support, an AI powered feature to connect instantly with the customer.<\/p>\n\n\n\n<div class=\"wp-block-tj-custom-product-block-custom-product-card custom-product-card-plugin-style\" id=\"tagged_prod_container_15164\"><h3><span class=\"ez-toc-section\" id=\"lyro_ai_chatbot\"><\/span>Lyro AI Chatbot<span class=\"ez-toc-section-end\"><\/span><\/h3><input type=\"hidden\" name=\"tagged_product[]\" value=\"15164\"\/><\/div>\n\n\n\n<div class=\"wp-block-custom-blocks-pros-cons\"><div class=\"pros-container\"><p class=\"pros_heading\">Pros<\/p><ul class=\"pros\"><li>Fast customer support and an easy installation process<\/li><li>Integrates with email, chats, and Facebook Messenger<\/li><li>Visually attractive chat widget design<\/li><li>Allows tracking of visitors on your website for better engagement insights<\/li><\/ul><\/div><div class=\"cons-container\"><p class=\"cons_heading\">Cons<\/p><ul class=\"cons\"><li>Occasionally displays inaccurate validation messages<\/li><\/ul><\/div><\/div>\n\n\n\n<p><strong>Provides customised chat window<\/strong>: Yes<\/p>\n\n\n\n<p><strong>Premium plans<\/strong>: Aside from a WordPress chat plugin free trial plan, Tidio&#8217;s professional plan is available for around \u20b9700\/month.&nbsp;<\/p>\n\n\n\n<p><strong>Provides chat history<\/strong>: Yes<\/p>\n\n\n\n<div class=\"wp-block-button aligncenter is-style-outline\"><a class=\"wp-block-button__link has-luminous-vivid-orange-color has-very-light-gray-background-color has-text-color has-background wp-element-button\" href=\"https:\/\/wordpress.org\/plugins\/tidio-live-chat\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Download Tidio WordPress Plugin<\/a><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-6-sendinblue\"><span class=\"ez-toc-section\" id=\"6_sendinblue\"><\/span>6. Sendinblue<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2020\/05\/sendinblue.png\" alt=\"WordPress chat plugin free\" class=\"wp-image-17226\" style=\"width:800px;height:471px\" width=\"800\" height=\"471\"\/><\/figure><\/div>\n\n\n<p><a href=\"https:\/\/www.techjockey.com\/detail\/sendinblue1\">Sendinblue <\/a>WordPress chat plugin manages contacts in the plug-in itself for connecting with customers\/clients directly. The live chat WordPress tool performs the additional function of providing campaigning support to businesses by helping them create and market email campaigns.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-custom-blocks-pros-cons\"><div class=\"pros-container\"><p class=\"pros_heading\">Pros<\/p><ul class=\"pros\"><li>Design rendering tests ensure the chat plugin is compatible with multiple devices<\/li><li>Provides accurate tracking and optimization for improved customer support<\/li><li>Delivers detailed reporting of all transactional emails, beneficial for businesses<\/li><li>Stores contact records for effective future communication and follow-ups<\/li><\/ul><\/div><div class=\"cons-container\"><p class=\"cons_heading\">Cons<\/p><ul class=\"cons\"><li>Lacks tutorial steps for setting up custom events<\/li><li>No built-in option to automatically post links on social media platforms<\/li><\/ul><\/div><\/div>\n\n\n\n<p><strong>Provides customised chat window<\/strong>: Yes<\/p>\n\n\n\n<p><strong>Pricing plan<\/strong>: The Plugin is available for free of cost for up to nine thousand emails. Beyond this, a monthly plan is available for \u20b9558, which is for up to forty thousand emails. <\/p>\n\n\n\n<p><strong>Provides chat history<\/strong>: Yes<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-7-wp-live-chat-plugin\"><span class=\"ez-toc-section\" id=\"7_wp_live_chat_plugin\"><\/span>7. WP Live Chat Plugin<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2020\/05\/wp-live-chat.png\" alt=\"Live chat plugins\" class=\"wp-image-17229\" style=\"width:800px;height:471px\" width=\"800\" height=\"471\"\/><\/figure><\/div>\n\n\n<p><a href=\"https:\/\/www.techjockey.com\/detail\/wordpress\">WP-LIVE <\/a>Chat Plugin helps initiate live chat with customers and agents in real time. The live chat website plugin freely lets business owners take advantage of such multiple advantages offered by the WordPress live chat plugin, such as agent to agent chats, data triggers, reporting and customer ratings.<\/p>\n\n\n\n<div class=\"wp-block-custom-blocks-pros-cons\"><div class=\"pros-container\"><p class=\"pros_heading\">Pros<\/p><ul class=\"pros\"><li>Instant desktop notifications for every new live chat visitor<\/li><li>Ability to apply engaging animations to the chat window<\/li><li>Utilizes 3CX live chat servers for sending and receiving chats<\/li><li>Customizable text fields and chat box colors for branding<\/li><\/ul><\/div><div class=\"cons-container\"><p class=\"cons_heading\">Cons<\/p><ul class=\"cons\"><li>Lacks direct integration with third-party services<\/li><\/ul><\/div><\/div>\n\n\n\n<p><strong>Provides customised chat window<\/strong>: Yes<\/p>\n\n\n\n<p><strong>Premium plans:<\/strong> No registration fee needs to be paid\nas the chat for WordPress tool is available for free.<\/p>\n\n\n\n<p><strong>Provides chat history<\/strong>: Yes<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-8-livechat\"><span class=\"ez-toc-section\" id=\"8_livechat\"><\/span>8. LiveChat<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Highlight your brand through <a href=\"https:\/\/www.techjockey.com\/detail\/livechat\">LiveChat<\/a> plugin for WordPress. It provides the omnichannel messaging platform to communicate with customers and clients across the globe. You can create elegant product cards through this WP live chat support and increase the conversion rate with live interaction with customers.<\/p>\n\n\n\n<p>This live chat website plugin features a tracking option for checking sales and targets achieved so far by your support agents.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-custom-blocks-pros-cons\"><div class=\"pros-container\"><p class=\"pros_heading\">Pros<\/p><ul class=\"pros\"><li>Built-in ticketing system and agent performance analysis help resolve customer queries efficiently<\/li><li>End users can manage the number of chats handled by each agent<\/li><li>Seamless integration with social media platforms to extend brand visibility<\/li><li>Compatible with major WordPress page builders like Elementor and others<\/li><\/ul><\/div><div class=\"cons-container\"><p class=\"cons_heading\">Cons<\/p><ul class=\"cons\"><li>Chat monitoring tools lack a user-friendly interface<\/li><\/ul><\/div><\/div>\n\n\n\n<p><strong>Provides customised chat window<\/strong>: Yes<\/p>\n\n\n\n<p><strong>Premium plans<\/strong>: WordPress live chat plugin is\nfree for LiveChat users. <\/p>\n\n\n\n<p><strong>Provides chat history<\/strong>: Yes<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-9-whatsapp-click-to-chat\"><span class=\"ez-toc-section\" id=\"9_whatsapp_click_to_chat\"><\/span>9. WhatsApp Click to Chat<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>WordPress WhatsApp Click to Chat functions by creating a WhatsApp link for embedding it on a website for business and personal use. Once you are done with the chat link completion process, just enter the recipient\u2019s phone number and click on send.<\/p>\n\n\n\n<p>The WordPress live chat plugin is used widely as a mobile application to respond to customer orders and queries.<\/p>\n\n\n\n<div class=\"wp-block-custom-blocks-pros-cons\"><div class=\"pros-container\"><p class=\"pros_heading\">Pros<\/p><ul class=\"pros\"><li>Send messages to contacts not saved on your mobile phone<\/li><li>Control which devices can access and view chats<\/li><li>Available for both mobile and PC platforms<\/li><li>Ability to create customized text fields with pre-filled messages<\/li><\/ul><\/div><div class=\"cons-container\"><p class=\"cons_heading\">Cons<\/p><ul class=\"cons\"><li>Click to Chat feature only supports individual messages, not group chats<\/li><\/ul><\/div><\/div>\n\n\n\n<p><strong>Provides customised chat window<\/strong>: Yes<\/p>\n\n\n\n<p><strong>Premium plans: <\/strong>The WordPress chat plugin for\nWhatsApp Click to Chat is available for free. <\/p>\n\n\n\n<p><strong>Provides chat history<\/strong>: Yes<\/p>\n\n\n\n<div class=\"wp-block-button aligncenter is-style-outline\"><a class=\"wp-block-button__link has-luminous-vivid-orange-color has-very-light-gray-background-color has-text-color has-background wp-element-button\" href=\"https:\/\/wordpress.org\/plugins\/click-to-chat-for-whatsapp\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Download WhatsApp Click to Chat Plugin<\/a><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-10-purechat\"><span class=\"ez-toc-section\" id=\"10_purechat\"><\/span>10. PureChat<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Use the <a href=\"https:\/\/www.techjockey.com\/detail\/pure-chat\">PureChat<\/a> WordPress live chat plugin to get in touch with customers at a time when users prefer online mode of communication over telephonic ones. With customisable widgets and unlimited chat options available, you can use the chat plugin for your website on both Android and iOS devices.<\/p>\n\n\n\n<p>WordPress live chat plugin freely allows end users to automate processes such as lead capture, payment and appointment scheduling processes.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-custom-blocks-pros-cons\"><div class=\"pros-container\"><p class=\"pros_heading\">Pros<\/p><ul class=\"pros\"><li>Quick and easy installation of the plug-ins<\/li><li>Create engaging email campaigns to enhance customer support<\/li><li>Reports on web traffic and customer responses<\/li><li>Add customer address and phone numbers to the chat widgets<\/li><\/ul><\/div><div class=\"cons-container\"><p class=\"cons_heading\">Cons<\/p><ul class=\"cons\"><li>No current option to detect and block trolls sending unauthentic messages<\/li><\/ul><\/div><\/div>\n\n\n\n<p><strong>Provides customised chat window<\/strong>: Yes<\/p>\n\n\n\n<p><strong>Premium plans:<\/strong> Start using PureChat live chat plugin for free.<\/p>\n\n\n\n<p><strong>Provides chat history<\/strong>: Yes<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-11-hubspot\"><span class=\"ez-toc-section\" id=\"11_hubspot\"><\/span>11. HubSpot<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2020\/05\/Hubspot.png\" alt=\"Chat plugin for website\" class=\"wp-image-17223\" style=\"width:800px;height:471px\" width=\"800\" height=\"471\"\/><\/figure><\/div>\n\n\n<p><a href=\"https:\/\/www.techjockey.com\/detail\/hubspot-crm1\">HubSpot<\/a> WordPress chat&nbsp;plugin captures, organises and engages visitors to a website through live chats, email forms as well as marketing analytics. You can easily segment your contacts into lists for live conversations and form submission. You are also free to take advantage of chatbots available for automating lead capture and support.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-tj-custom-product-block-custom-product-card custom-product-card-plugin-style\" id=\"tagged_prod_container_2464\"><h3><span class=\"ez-toc-section\" id=\"hubspot_crm\"><\/span>HubSpot CRM<span class=\"ez-toc-section-end\"><\/span><\/h3><input type=\"hidden\" name=\"tagged_product[]\" value=\"2464\"\/><\/div>\n\n\n\n<div class=\"wp-block-custom-blocks-pros-cons\"><div class=\"pros-container\"><p class=\"pros_heading\">Pros<\/p><ul class=\"pros\"><li>Landing pages, social media blogging, forms, and web pages are all available in one centralized location.<\/li><li>Analytics system to route and collect forms is easy.<\/li><li>Template design has data tables available for ease of use in managing customer\/sales data.<\/li><\/ul><\/div><div class=\"cons-container\"><p class=\"cons_heading\">Cons<\/p><ul class=\"cons\"><li>For complex sales processes, the plugin\u2019s features are a bit inflexible.<\/li><\/ul><\/div><\/div>\n\n\n\n<p><strong>Provides customised chat window<\/strong>: Yes<\/p>\n\n\n\n<p><strong>Premium plans:<\/strong> \u20b918,150 is the charge you would need to pay for HubSpot starter pack, and you can use live chat plugin for WordPress for free. <\/p>\n\n\n\n<p><strong>Provides chat history:<\/strong> Yes<\/p>\n\n\n\n<div class=\"wp-block-button aligncenter is-style-outline\"><a class=\"wp-block-button__link has-luminous-vivid-orange-color has-very-light-gray-background-color has-text-color has-background wp-element-button\" href=\"https:\/\/wordpress.org\/plugins\/leadin\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Download HubSpot Plugin<\/a><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-12-chaty\"><span class=\"ez-toc-section\" id=\"12_chaty\"><\/span>12. Chaty<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Manage customer support, leads and calls through Chaty WP live chat support plugin. Chaty further provides features like you can choose from over fifteen social media channels to communicate with a business or its sales team.<\/p>\n\n\n\n<p>HEX code for customising widgets and tracking through Google analytics are the other benefits offered by the chat plugin for website.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-custom-blocks-pros-cons\"><div class=\"pros-container\"><p class=\"pros_heading\">Pros<\/p><ul class=\"pros\"><li>Personalize the look and feel of widgets by altering their size and proportion.<\/li><li>You are free to reconfigure each message and its subject.<\/li><li>Country targeting and custom location for connecting with targeted customer groups.<\/li><li>QR code for all chat processes.<\/li><\/ul><\/div><div class=\"cons-container\"><p class=\"cons_heading\">Cons<\/p><ul class=\"cons\"><li>The software installation process is difficult at times.<\/li><\/ul><\/div><\/div>\n\n\n\n<p><strong>Provides customised chat history<\/strong>: Yes<\/p>\n\n\n\n<p><strong>Premium plans<\/strong>: Benefit from advanced features offered by the Chaty live chat website plugin for free.<\/p>\n\n\n\n<p><strong>Provides chat history<\/strong>: Yes<\/p>\n\n\n\n<div class=\"wp-block-button aligncenter is-style-outline\"><a class=\"wp-block-button__link has-luminous-vivid-orange-color has-very-light-gray-background-color has-text-color has-background wp-element-button\" href=\"https:\/\/wordpress.org\/plugins\/chaty\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Download Chaty WordPress Plugin<\/a><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-13-formilla\"><span class=\"ez-toc-section\" id=\"13_formilla\"><\/span>13. Formilla<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2020\/05\/Formilla.png\" alt=\"Live chat website\" class=\"wp-image-17222\" style=\"width:800px;height:471px\" width=\"800\" height=\"471\"\/><\/figure><\/div>\n\n\n<p>Formilla is one of the best live chat plugins for WordPress for real time customer interaction processes. The WordPress chat plugin aside from providing multiple language support, also features AI technology in its interface for targeted emails and in app messaging.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-custom-blocks-pros-cons\"><div class=\"pros-container\"><p class=\"pros_heading\">Pros<\/p><ul class=\"pros\"><li>A tagging option for customers that offer great business prospects.<\/li><li>Filters are available to identify target contacts immediately.<\/li><li>Hashtag shortcuts for fast responding to messages.<\/li><li>The WordPress live chat plugin displays key details of the viewers who have visited your page.<\/li><\/ul><\/div><div class=\"cons-container\"><p class=\"cons_heading\">Cons<\/p><ul class=\"cons\"><li>Premium plans are expensive and not pocket-friendly.<\/li><\/ul><\/div><\/div>\n\n\n\n<p><strong>Provides customised chat window<\/strong>: Yes<\/p>\n\n\n\n<p><strong>Premium plans: <\/strong>It offers both free &amp; premium services.The Starter pack is available at a monthly price of  \u20b9 757 based on a two-year term.  <\/p>\n\n\n\n<p><strong>Provides chat history<\/strong>: Yes<\/p>\n\n\n\n<div class=\"wp-block-button aligncenter is-style-outline\"><a class=\"wp-block-button__link has-luminous-vivid-orange-color has-very-light-gray-background-color has-text-color has-background wp-element-button\" href=\"https:\/\/wordpress.org\/plugins\/formilla-live-chat\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Download Formilla WordPress Plugin<\/a><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-14-soch\"><span class=\"ez-toc-section\" id=\"14_soch\"><\/span>14. Soch<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2020\/05\/Soch.png\" alt=\"wp live chat support\" class=\"wp-image-17227\" style=\"width:800px;height:471px\" width=\"800\" height=\"471\"\/><\/figure><\/div>\n\n\n<p>Connect with new customers and stay in touch with the existing ones through SOCH chat for WordPress plugin support. With multiple accounts support and fully responsive design, you can make your website chat box enabled in simple steps. Customise different messages for online and offline modes.<\/p>\n\n\n\n<div class=\"wp-block-custom-blocks-pros-cons\"><div class=\"pros-container\"><p class=\"pros_heading\">Pros<\/p><ul class=\"pros\"><li>Compatible with PC, tablet, and iOS devices, the plugin&#8217;s responsive designs fit itself to the interface and layout of the screen.<\/li><li>Documentation support is available for installing and setting up the plugin with ease.<\/li><li>Business or website owners can set a time for responding to customer queries and messages.<\/li><li>This WordPress chat plugin can be used on multiple web browsers such as Chrome, Safari, Edge, Opera, and Firefox.<\/li><\/ul><\/div><div class=\"cons-container\"><p class=\"cons_heading\">Cons<\/p><ul class=\"cons\"><li>The dashboard could have been more organised.<\/li><\/ul><\/div><\/div>\n\n\n\n<p><strong>Provides customised chat window<\/strong>: NA<\/p>\n\n\n\n<p><strong>Premium plans<\/strong>: Available on request from the\nsoftware&#8217;s official website.<\/p>\n\n\n\n<p><strong>Provides\nchat history<\/strong>: Yes<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-15-jivochat-live-chat\"><span class=\"ez-toc-section\" id=\"15_jivochat_live_chat\"><\/span>15. JivoChat Live Chat<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2020\/05\/Jivo-live-chat.png\" alt=\"Best plugin for WordPress\" class=\"wp-image-17224\" style=\"width:800px;height:471px\" width=\"800\" height=\"471\"\/><\/figure><\/div>\n\n\n<p>JivoChat Live Chat WordPress chat plugin offers versatile real time chatting capabilities for helping connect users with businesses and their sales personnel.<\/p>\n\n\n\n<p>Track visitors and initiate conversations with them in a matter of few minutes. This WordPress live chat tool ensures fast loading so that there are no lags on the website. <\/p>\n\n\n\n<div class=\"wp-block-custom-blocks-pros-cons\"><div class=\"pros-container\"><p class=\"pros_heading\">Pros<\/p><ul class=\"pros\"><li>Monitor visitors on your website with the help of various available triggers.<\/li><li>Automatic translator for connecting with a global audience.<\/li><li>Call instantly to ensure customer queries are properly answered.<\/li><li>Receive emails directly from clients.<\/li><\/ul><\/div><div class=\"cons-container\"><p class=\"cons_heading\">Cons<\/p><ul class=\"cons\"><li>The callback functionality sometimes fails when there are network errors.<\/li><\/ul><\/div><\/div>\n\n\n\n<p><strong>Provides customized chat history: <\/strong>Yes<\/p>\n\n\n\n<p><strong>Premium plans: <\/strong>This WordPress live chat plugin is available for free.<strong> <\/strong><\/p>\n\n\n\n<p><strong>Provides chat history: <\/strong>Yes<\/p>\n\n\n\n<div class=\"wp-block-button aligncenter is-style-outline\"><a class=\"wp-block-button__link has-luminous-vivid-orange-color has-very-light-gray-background-color has-text-color has-background wp-element-button\" href=\"https:\/\/wordpress.org\/plugins\/jivochat\/\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">Download JivoChat Live Chat WordPress Plugin<\/a><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-16-reve-chat\"><span class=\"ez-toc-section\" id=\"16_reve_chat\"><\/span>16. REVE Chat<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2020\/05\/Reve-Chat.png\" alt=\"Chat for WordPress\" class=\"wp-image-17225\" style=\"width:800px;height:471px\" width=\"800\" height=\"471\"\/><\/figure><\/div>\n\n\n<p><a href=\"https:\/\/www.techjockey.com\/detail\/revechat-live-chat-software\">Reve Chat<\/a> WordPress live chat plugin enhances customer support through live chat systems, video chats, voice calls and co-browsing. Personalise the look and feel of the chat page for mobile devises and multiple web browsers.<\/p>\n\n\n\n<p>Use the friendly dashboard to manage multiple chats at the same time. Maximise customer engagement through REVE Chat wp plugin as it also offers Viber and Facebook messaging options. <\/p>\n\n\n\n<div class=\"wp-block-tj-custom-product-block-custom-product-card custom-product-card-plugin-style\" id=\"tagged_prod_container_4113\"><h3><span class=\"ez-toc-section\" id=\"reve_chat\"><\/span>REVE Chat<span class=\"ez-toc-section-end\"><\/span><\/h3><input type=\"hidden\" name=\"tagged_product[]\" value=\"4113\"\/><\/div>\n\n\n\n<div class=\"wp-block-custom-blocks-pros-cons\"><div class=\"pros-container\"><p class=\"pros_heading\">Pros<\/p><ul class=\"pros\"><li>A simple solution without the hassle of handling complicated features.<\/li><li>The video and voice calling set-up is interactive.<\/li><li>Instant support for customers from live agents.<\/li><li>Visitor analytics to gather information so that they can be sent product lists and details as per their country of residence, regional preferences, etc.<\/li><\/ul><\/div><div class=\"cons-container\"><p class=\"cons_heading\">Cons<\/p><ul class=\"cons\"><li>There is no feature available for email onboarding or the ticketing system.<\/li><\/ul><\/div><\/div>\n\n\n\n<p><strong>Provides customised chat window<\/strong>: Yes<\/p>\n\n\n\n<p><strong>Premium plans<\/strong>: You can use the free trial version before opting for standard, advanced or enterprise plans. The advanced version costs around \u20b91,892\/month whereas information regarding enterprise plans can be accessed by contact the software\u2019s official website. <\/p>\n\n\n\n<p><strong>Provides chat history:<\/strong> Yes<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-to-find-the-best-live-chat-website-plugin-for-wordpress\"><span class=\"ez-toc-section\" id=\"how_to_find_the_best_live_chat_website_plugin_for_wordpress\"><\/span>How to Find the Best Live Chat Website Plugin for WordPress?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>WordPress plugins offer support\nfeatures for fruitful online conversations with clients and customers alike. If\nyou are looking for WordPress chat plugins, then try ensuring that they have\nthe following capabilities enabled within them:<\/p>\n\n\n\n<p>1. <strong>Integrated widgets<\/strong><\/p>\n\n\n\n<p>Integrated widgets let you adjust\nthe colour scheme of your web page as well as layout of the chat page to\ninteract with website visitors in multiple languages. This tool further becomes\nhandy when you are offline, and notifications can be sent to customers for\nleaving their email addresses for answering their queries.<\/p>\n\n\n\n<p><strong>2. Track visitors<\/strong><\/p>\n\n\n\n<p>Visitor tracking and automated\nmessaging go hand in hand. Keep a track of customers that visit your website\nand send them preconfigured messages to start chatting for increasing sales as\nwell as expanding customer base.<\/p>\n\n\n\n<p><strong>3. Ticketing system<\/strong><\/p>\n\n\n\n<p>When no operator or sales\nrepresentative is available online, ticketing system can be deployed for\nhandling customer queries. The system enables a chat box at the end of the chat\npage along with ratings and share buttons to ensure a 24\/7 customer support\nservice. Chat boxes send quick messages such as the &#8216;customer support\nrepresentative will get in touch with you shortly,&#8217; etc. to ensure continuous\ninteractions with the customers.<\/p>\n\n\n\n<p><strong>4. Transcript history<\/strong><\/p>\n\n\n\n<p>Most WP live chat platforms support chatting with multiple users at the same time. Site owners should thus be able to revisit transcript history any&nbsp;time for recognising specific queries, product requests or customer complaints.<\/p>\n\n\n\n<p><strong>5. Embedded Chatroom<\/strong><\/p>\n\n\n\n<p>Create chat rooms for different pages and get access to peer-to-peer as well as group chats. Then there are further features that enable a more interactive chat process, such as typing indicators, read receipt,s and chatbots for sending announcements.&nbsp; <\/p>\n\n\n\n<p><strong>6. Group Chat<\/strong><\/p>\n\n\n\n<p>Group chats in public and private\nmode supports both audio as well as video call formats. Group chatting is a\nconvenient option for connecting with visitors on a website. It is possible to\nnot just chat in groups but also chat individually with specific persons\/customers.&nbsp;&nbsp; <\/p>\n\n\n\n<p><strong>7. Browser-based Mobile Chat App<\/strong><\/p>\n\n\n\n<p>Use your smartphone, tablet and\nmobile devices to access embed chats and pop up chats. All you got to do is add\nthe live chat widget on the screen device and start using the same for managing\nincoming chats, even calls. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-are-the-key-features-of-wordpress-live-chat-plugin\"><span class=\"ez-toc-section\" id=\"what_are_the_key_features_of_wordpress_live_chat_plugin\"><\/span>What are the Key Features of WordPress Live Chat Plugin?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Website plugins for WordPress offer crucial online support to businesses for talking about their products and services directly with potential customers. Some of the key features that make WordPress live chat plugins so useful are:<\/p>\n\n\n\n<p><strong>1. Pop-up chats<\/strong><\/p>\n\n\n\n<p>Pop up chats are interactive\nmechanisms to engage with customers, clients and users online. Private or\npublic, such chats provide the luxury of browsing the website and chatting with\nsales representatives simultaneously.<\/p>\n\n\n\n<p><strong>2. Chat moderation<\/strong><\/p>\n\n\n\n<p>Chat moderation is meant for making\nchat conversations clean without interference from any unruly elements. The\nsettings option in live chat plugins have this chat moderation feature attached\nto them, which can be enabled for even preventing spamming of URL addresses.<\/p>\n\n\n\n<p><strong>3. Theme customization<\/strong><\/p>\n\n\n\n<p>This is perhaps the most widely used feature of a WP live chat support. Businesses use these personalization tools to set widgets based on multiple color themes available. Even the screen layout of business and chat page can be customized as per screen size &amp; layout of business plan.<\/p>\n\n\n\n<p><strong>4. File sharing<\/strong><\/p>\n\n\n\n<p>You can shares files in the form of\ndocuments, videos, images and pictures with others either privately or publicly\nthrough the available best chat plugin for WordPress.<\/p>\n\n\n\n<p><strong>5. Chat logs<\/strong><\/p>\n\n\n\n<p>Not just website moderators but\nalso customers have the advantage of accessing chat logs for retrieving\nimportant information. Most chat plugins for website are short code enabled\nthat provide for this feature.<\/p>\n\n\n\n<p><strong>6. Single sign-on<\/strong><\/p>\n\n\n\n<p>Visitors accessing a website don&#8217;t\nhave to go through another login process to start chatting. Sign in into a\nwebsite is well enough to start the chat process.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-summary\">Summary<\/h4>\n\n\n\n<p>Deploy WordPress chat plugins to instantly garner more customer support for your business as well as achieving higher sales pitch on a regular basis. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>WordPress chat plug-ins increase user engagement on websites through group chats, private messaging, and chat rooms. Live chat website plugin software is of great use to businesses for connecting with new as well as existing customers and improving sales track records. Today, people rely more on website chat support to connect directly to gather more [&hellip;]<\/p>\n","protected":false},"author":64,"featured_media":17219,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7603,7601],"tags":[7784,7783,7781,7782],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.2 (Yoast SEO v22.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>16 Best Free Live Chat Support Plugins in Wordpress in 2025<\/title>\n<meta name=\"description\" content=\"Connect with customers in real-time with the best WordPress live chat plugins optimised for mobile, PC and different web browsers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.techjockey.com\/blog\/wp-json\/wp\/v2\/posts\/17206\" \/>\n<meta property=\"og:locale\" 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