{"id":1943,"date":"2018-01-25T13:08:55","date_gmt":"2018-01-25T07:38:55","guid":{"rendered":"http:\/\/www.techjockey.com\/blog\/?p=1943"},"modified":"2025-12-31T13:23:37","modified_gmt":"2025-12-31T07:53:37","slug":"crm-software-list","status":"publish","type":"post","link":"https:\/\/www.techjockey.com\/blog\/crm-software-list","title":{"rendered":"15 Best CRM Software for Small Business in India 2026"},"content":{"rendered":"\n<p>CRM in a nutshell means improving relationships with your existing customers to retain them. Not to mention finding new prospects and winning back former customers. All of this can be done with the help of the best CRM software for small business.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-is-crm-software\"><span class=\"ez-toc-section\" id=\"what_is_crm_software\"><\/span>What is CRM Software?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>CRM stands for &#8220;Customer Relationship Management&#8221;, a software solution which helps to easily collate, organize, and manage your customers\u2019 pertinent information.<\/p>\n\n\n\n<p>By implementing a CRM focused strategy, you can improve customer relations, increase your revenue, maximize up selling and cross-selling efforts and optimize your marketing efforts.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-list-of-15-best-crm-software-in-india-for-small-business\"><span class=\"ez-toc-section\" id=\"list_of_15_best_crm_software_in_india_for_small_business\"><\/span>List of 15 Best CRM Software in India for Small Business<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ul>\n<li><a href=\"#kylas_crm\">Kylas CRM<\/a><\/li>\n\n\n\n<li><a href=\"#salesforce_cloud_crm_software\">Salesforce<\/a><\/li>\n\n\n\n<li><a title=\"CircleOne\" href=\"#circleone\">CircleOne<\/a><\/li>\n\n\n\n<li><a title=\"Solid Performers\" href=\"#solid_performers\">Solid Performers<\/a><\/li>\n\n\n\n<li><a title=\"ezeeCRM\" href=\"#ezeecrm\">ezeeCRM<\/a><\/li>\n\n\n\n<li><a title=\"Zoho CRM\" href=\"#zoho_crm\">Zoho CRM<\/a><\/li>\n\n\n\n<li><a title=\"Freshsales\" href=\"#freshsales\">Freshsales<\/a><\/li>\n\n\n\n<li><a title=\"Maple CRM\" href=\"#maple_crm\">Maple CRM<\/a><\/li>\n\n\n\n<li><a title=\"SalesBabu CRM\" href=\"#salesbabu_crm\">SalesBabu CRM<\/a><\/li>\n\n\n\n<li><a title=\"SalezShark\" href=\"#salezshark\">SalezShark<\/a><\/li>\n\n\n\n<li><a title=\"Agile CRM\" href=\"#agile_crm\">Agile CRM<\/a><\/li>\n\n\n\n<li><a title=\"Focus CRM\" href=\"#focus_crm\">Focus CRM<\/a><\/li>\n\n\n\n<li><a title=\"Next SkySales\" href=\"#nextsky_sales\">Nextsky Sales<\/a><\/li>\n\n\n\n<li><a title=\"Cratio CRM\" href=\"#cratio_crm\">Cratio CRM<\/a><\/li>\n\n\n\n<li><a title=\"Tentacle\" href=\"#tentacle\">Tentacle<\/a><\/li>\n<\/ul>\n\n\n\n<p>Let&#8217;s explore how this above-mentioned list of online <a class=\"wpil_keyword_link\" href=\"https:\/\/www.techjockey.com\/category\/crm-software\" title=\"CRM software\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"45\">CRM software<\/a> can help small businesses in India to reduce efforts in managing customers.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"kylas_crm\"><span class=\"ez-toc-section\" id=\"1_kylas_crm\"><\/span>1. Kylas CRM<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p><strong>USP:<\/strong> Enterprise-Grade CRM for Small and Big Organizations<\/p>\n<\/blockquote>\n\n\n\n<p><a href=\"https:\/\/www.techjockey.com\/detail\/kylas\">Kylas CRM<\/a> is a powerful customer relationship management (CRM) solution designed to streamline and enhance business activities with a focus on putting customers at the center of all operations. It boasts about being an enterprise-level CRM that is dedicated to placing customers at the heart of all business activities, ensuring seamless engagement as well as efficient management. <\/p>\n\n\n\n<p>With features like pipeline management, SMS integration, team collaboration, and more Kylas helps you track as well as manage deals, leads, companies, and contacts.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-kylas-crm-features\">Kylas CRM Features<\/h4>\n\n\n\n<ol>\n<li>Contact Management&nbsp;<\/li>\n\n\n\n<li>Deals Management&nbsp;<\/li>\n\n\n\n<li>Lead Management&nbsp;<\/li>\n\n\n\n<li>Email Integration&nbsp;<\/li>\n\n\n\n<li>Sales Forecasting&nbsp;<\/li>\n\n\n\n<li>File Sync and Share<\/li>\n<\/ol>\n\n\n\n<p><strong>Kylas CRM Pricing:<\/strong> Kylas CRM offers a free 15-day trial period for users. The paid plans are flexible and start from INR 12,999\/month, catering to the diverse needs of businesses.<\/p>\n\n\n\n<p><strong>Platform Availability:<\/strong> MacOS, Windows, Android, and iOS<\/p>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<h3 class=\"wp-block-heading\" id=\"salesforce_cloud_crm_software\"><span class=\"ez-toc-section\" id=\"2_salesforce_cloud_crm_software\"><\/span>2. Salesforce Cloud CRM Software<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>USP:<\/strong> Helps keep customers at the centre of all your business activities.<\/p>\n<\/blockquote>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.techjockey.com\/blog\/wp-content\/uploads\/2018\/01\/salesforce.png\" alt=\"crm salesforce\" class=\"wp-image-18123\" style=\"width:900px;height:471px\" width=\"900\" height=\"471\"\/><\/figure><\/div>\n\n\n<p>Salesforce.com is a US-based MNC headquartered in San Francisco, California that developed Salesforce, an exhaustive CRM solution. <a href=\"https:\/\/www.techjockey.com\/detail\/salesforce-sales-cloud\">Salesforce CRM solution<\/a> boasts impressive features like Contact Management, Opportunity Management, Lead Management, and Email Integration. Additionally, you can execute Sales Forecasting, Workflow and Approvals, Files Sync and Share.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-salesforce-cloud-crm-features\">Salesforce Cloud CRM Features<\/h4>\n\n\n\n<ol>\n<li>Customer management and engagement tools<\/li>\n\n\n\n<li>Workflow creation<\/li>\n\n\n\n<li><a class=\"wpil_keyword_link\" href=\"https:\/\/www.techjockey.com\/category\/task-management-software\" title=\"Task management\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"260\">Task management<\/a><\/li>\n\n\n\n<li>Opportunity tracking<\/li>\n\n\n\n<li>Marketing and Sales lead monitoring<\/li>\n\n\n\n<li>Sales forecasting<\/li>\n\n\n\n<li>Social media and Email integration<\/li>\n<\/ol>\n\n\n\n<p><strong>Salesforce Cloud CRM Pricing:<\/strong> Free 30 days trial available. The paid plan starts from \u20b92000\/user\/month.<\/p>\n\n\n\n<p><strong>Platform Availability:<\/strong> MacOS, Windows, Android, iOS<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"circleone\"><span class=\"ez-toc-section\" id=\"3_circleone\"><\/span>3. CircleOne<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p><strong>USP:<\/strong> The main advantage of using Bluewhirl CircleOne is that it allows you to engage customers across multiple channels.<\/p>\n<\/blockquote>\n\n\n\n<p><a href=\"https:\/\/www.techjockey.com\/detail\/bluewhirl-omni-channel\">CircleOne CRM<\/a> by Bluewhirl Technologies is a customer relationship management software which allows your business to connect with your customers across channels like Email, Phone or Social Media.<\/p>\n\n\n\n<p>It also has omnichannel chatbot capability to ensure your business is available 24&#215;7 for your customers. With its dynamic workflow feature you can create and map different business processes on the go.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-circleone-top-features\">CircleOne Top Features<\/h4>\n\n\n\n<ol>\n<li>Lead management<\/li>\n\n\n\n<li>Contact management<\/li>\n\n\n\n<li>User management<\/li>\n\n\n\n<li>Omnichannel lead tracking<\/li>\n\n\n\n<li>Cognitive solutions<\/li>\n\n\n\n<li>Ticket management<\/li>\n<\/ol>\n\n\n\n<p><strong>CircleOne Pricing:<\/strong> 15 days free trial available. The price of CircleOne CRM software starts from \u20b91179\/user\/month. For detailed plans and pricing, do visit techjockey.com.<\/p>\n\n\n\n<p><strong>Platform Availability:<\/strong> Windows<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"solid_performers\"><span class=\"ez-toc-section\" id=\"4_solid_performers_crm\"><\/span>4. Solid Performers CRM<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p><strong>USP:<\/strong> Solid Performers CRM is best for studying the history of your past interactions with a lead and then chasing them on the basis of this insight. <\/p>\n<\/blockquote>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.techjockey.com\/blog\/wp-content\/uploads\/2018\/01\/Solid-Performers-1024x536.jpg\" alt=\"Solid Performers CRM\" class=\"wp-image-21722\" style=\"width:768px;height:402px\" width=\"768\" height=\"402\" srcset=\"https:\/\/www.techjockey.com\/blog\/wp-content\/uploads\/2018\/01\/Solid-Performers-1024x536.jpg 1024w, https:\/\/www.techjockey.com\/blog\/wp-content\/uploads\/2018\/01\/Solid-Performers-300x157.jpg 300w, https:\/\/www.techjockey.com\/blog\/wp-content\/uploads\/2018\/01\/Solid-Performers-768x402.jpg 768w, https:\/\/www.techjockey.com\/blog\/wp-content\/uploads\/2018\/01\/Solid-Performers.jpg 1200w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/figure><\/div>\n\n\n<p><a href=\"https:\/\/www.techjockey.com\/detail\/solid-performers-crm\">Solid Performers CRM<\/a> is a cloud based CRM solution that is perhaps the most useful tool your customer relations management team can ask for. It provides robust alerts, reminding executives to follow up on the most promising lead. It also has a bulk upload feature which helps you to upload upto 5000 leads in a minute.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-solid-performers-top-features\">Solid Performers Top Features<\/h4>\n\n\n\n<ol>\n<li>Lead management<\/li>\n\n\n\n<li>Contact and client management<\/li>\n\n\n\n<li>Proposal management<\/li>\n\n\n\n<li>Deal and PI management<\/li>\n\n\n\n<li>Campaign tracking<\/li>\n\n\n\n<li><a href=\"https:\/\/www.techjockey.com\/blog\/best-ticketing-management-systems\">Support ticket management<\/a><\/li>\n\n\n\n<li>Project management<\/li>\n<\/ol>\n\n\n\n<p><strong>Solid Performers Pricing:<\/strong> No free trial available. The price of Solid Performers CRM starts from \u20b94999\/user\/month. For detailed plans and pricing, do visit techjockey.com.<\/p>\n\n\n\n<p><strong>Platform Availability:<\/strong> Windows, MacOS, Windows (Phone), iOS, Android, Ubuntu<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"ezeecrm\"><span class=\"ez-toc-section\" id=\"5_ezeecrm\"><\/span>5. ezeeCRM<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p><strong>USP:<\/strong> ezeeCRM&nbsp;is an all-in-one solution for&nbsp;managing your sales and marketing process from lead generation to deal closure. Its powerful report builder is well-suited for preparing graphical tables for effective opportunities management.<\/p>\n<\/blockquote>\n\n\n\n<p><a href=\"https:\/\/www.techjockey.com\/detail\/ezeecrm\">ezeeCRM&nbsp;software<\/a>&nbsp;is also deployed for&nbsp;managing&nbsp;sales&nbsp;pipelines&nbsp;based on the categorization of leads based on territory and other parameters. It provides customizable reporting&nbsp;options&nbsp;for effective&nbsp;campaign management and the assessment of the performance of your sales team.&nbsp;<\/p>\n\n\n\n<p>As a sales force automation tool,&nbsp;ezeeCRM&nbsp;is a viable solution for deal management and quote generation.&nbsp;Dedicated email client support, organizing of contacts into multiple groups and customizable layout are other built-in modules&nbsp;of&nbsp;this <a href=\"https:\/\/www.techjockey.com\/blog\/best-sales-crm-software\">sales CRM system software<\/a>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-ezeecrm-top-features\">ezeeCRM Top Features<\/h4>\n\n\n\n<ol>\n<li>Sales automation<\/li>\n\n\n\n<li>Social Media Integration, Advanced Configurations<\/li>\n\n\n\n<li>Configurations &amp; Integrations Workflow<\/li>\n\n\n\n<li>IP Whitelisting<\/li>\n\n\n\n<li>Dedicated mobile application<\/li>\n\n\n\n<li>Lead and deals management<\/li>\n<\/ol>\n\n\n\n<p><strong>eZeeCRM Pricing:<\/strong>\u202f7 days free trial available. ezeeCRM\u202fis available at a starting price of \u20b91062 per user per month.\u202fFor detailed plans and pricing, do visit techjockey.com.<\/p>\n\n\n\n<p><strong>Platform Availability:<\/strong> Windows, MacOS, Windows (Phone), iOS, Android, Ubuntu<\/p>\n\n\n\n<p class=\"has-background\" style=\"background-color:#e4e4e4\"><strong>Suggested Read: <a href=\"https:\/\/www.techjockey.com\/blog\/features-of-business-management-software\">Best Business Management Software and Key Features for Small Businesses<\/a><\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"zoho_crm\"><span class=\"ez-toc-section\" id=\"6_zoho_crm_one_of_the_best_crm_for_startups\"><\/span>6. Zoho CRM \u2013 One of the Best CRM for Startups<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p><strong>USP:<\/strong> It can help you sell smarter, faster &amp; better.<\/p>\n<\/blockquote>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.techjockey.com\/blog\/wp-content\/uploads\/2018\/01\/zoho-crm.png\" alt=\"crm software list\" class=\"wp-image-18126\" style=\"width:900px;height:471px\" width=\"900\" height=\"471\"\/><\/figure><\/div>\n\n\n<p>One of the top rating CRM software in India, <a href=\"https:\/\/www.techjockey.com\/detail\/zoho-crm-standard\">Zoho CRM software for small businesses<\/a> helps you track leads, optimize your sales activities, and close deals faster. It comes embedded with rich features such as multi channel communication, sales performance, sales productivity, extensive customization, automation and enterprise readiness.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-zoho-crm-top-features\">Zoho CRM Top Features<\/h4>\n\n\n\n<ol>\n<li><a class=\"wpil_keyword_link\" href=\"https:\/\/www.techjockey.com\/category\/workflow-management-software\" title=\"Workflow management\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"78\">Workflow management<\/a><\/li>\n\n\n\n<li>Omnichannel lead tracking<\/li>\n\n\n\n<li>Social media integration<\/li>\n\n\n\n<li>Analytics and reporting<\/li>\n\n\n\n<li>Process management<\/li>\n\n\n\n<li>Dedicated application<\/li>\n\n\n\n<li><a href=\"https:\/\/www.techjockey.com\/blog\/need-for-inventory-management-system\">Sales and inventory management<\/a><\/li>\n<\/ol>\n\n\n\n<p><strong>Zoho CRM Pricing:<\/strong> 15 days free trial available. The popular CRM software is available from \u20b91500\/month. For detailed plans and pricing, do visit techjockey.com.<\/p>\n\n\n\n<p><strong>Platform Availability:<\/strong> Windows, MacOS, Windows (Phone), iOS, Android<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"freshsales\"><span class=\"ez-toc-section\" id=\"7_freshsales_best_sales_crm_software\"><\/span>7. Freshsales \u2013 Best Sales CRM Software<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p><strong>USP:<\/strong> Freshsales CRM software supports AI-based lead scoring to enhance your sales performance. <\/p>\n<\/blockquote>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.techjockey.com\/blog\/wp-content\/uploads\/2018\/01\/freshsales.png\" alt=\"Freshsales CRM System\" class=\"wp-image-18119\" style=\"width:900px;height:471px\" width=\"900\" height=\"471\"\/><\/figure><\/div>\n\n\n<p><a href=\"https:\/\/www.techjockey.com\/detail\/fresh-sales\">Freshsales CRM software<\/a> provides you the option of customizing your presence to reflect your business strategy. Users can switch between multiple currencies and language while dealing with foreign clients. This <a class=\"wpil_keyword_link\" href=\"https:\/\/www.techjockey.com\/category\/sales-crm-software\" title=\"sales CRM software\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"426\">sales CRM software<\/a> allows easy import of data, live chat and tools to gain real time insights.<\/p>\n\n\n\n<p>Freshsales is a made in India CRM software, which helps from managing leads to tracking phone and email coordination with customers, <a href=\"https:\/\/www.techjockey.com\/blog\/workflow-automation-definition-importance-tools-and-how-you-can-use-it\">managing workflows and generating reports<\/a>.&nbsp; <\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-freshsales-top-features\">Freshsales Top Features<\/h4>\n\n\n\n<ol>\n<li>Lead, contact, account, and deal management<\/li>\n\n\n\n<li>Visual sales pipeline<\/li>\n\n\n\n<li>Lead scoring<\/li>\n\n\n\n<li>2-way email sync<\/li>\n\n\n\n<li>Calling feature available through Freshcaller<\/li>\n\n\n\n<li>1000 Bulk Emails\/User\/Day<\/li>\n\n\n\n<li>Create upto 10 automated workflow<\/li>\n<\/ol>\n\n\n\n<p><strong>Freshsales Pricing:<\/strong> 21 days free trial available. Freshsales CRM software can be accessed for \u20b91650\/ annum. For detailed plans and pricing, do visit techjockey.com.<\/p>\n\n\n\n<p><strong>Platform Availability:<\/strong> Windows, iOS, Android<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"maple_crm\"><span class=\"ez-toc-section\" id=\"8_maple_crm_software_for_small_businesses\"><\/span>8. Maple CRM Software for Small Businesses<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p><strong>USP:<\/strong> It provides a 360-degree view of your <a href=\"https:\/\/www.techjockey.com\/category\/sales-performance-management-software\">sales &amp; marketing performance<\/a>.<\/p>\n<\/blockquote>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.techjockey.com\/blog\/wp-content\/uploads\/2018\/01\/maple-crm.png\" alt=\"crm marketing\" class=\"wp-image-18120\" style=\"width:900px;height:471px\" width=\"900\" height=\"471\"\/><\/figure><\/div>\n\n\n<p><a href=\"https:\/\/www.techjockey.com\/detail\/denisys-maple-crm\">Denisys Maple CRM for small business<\/a> is a trusted solution of SMBs based in India. More than 500+ Indian companies are using Maple CRM to satisfy and retain their customers. This system comes loaded with Automated Lead Assignment, Workflow Automation, Team Management &amp; Access Control, Quotation Builder and an Invoice Builder to boot!<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-maple-crm-top-features\">Maple CRM Top Features<\/h4>\n\n\n\n<ol>\n<li>Automates Lead Assignment<\/li>\n\n\n\n<li>Workflow Automation<\/li>\n\n\n\n<li>Team Management &amp; Access Control<\/li>\n\n\n\n<li>iOS\/Android Applications<\/li>\n\n\n\n<li>Task Management<\/li>\n\n\n\n<li>Quotation and Invoice Builder<\/li>\n<\/ol>\n\n\n\n<p><strong>Maple CRM Pricing:<\/strong> 7 days free trial available. The paid plan starts from \u20b9600\/month. For detailed plans and pricing, do visit techjockey.com.<\/p>\n\n\n\n<p><strong>Platform Availability:<\/strong> Windows, MacOS, iOS, Android, Linux<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"salesbabu_crm\"><span class=\"ez-toc-section\" id=\"9_salesbabu_crm\"><\/span>9. SalesBabu CRM<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p><strong>USP:<\/strong> Enhance the engagement with customers using SalesBabu.<\/p>\n<\/blockquote>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.techjockey.com\/blog\/wp-content\/uploads\/2018\/01\/sales-babu-crm.png\" alt=\"free crm software\" class=\"wp-image-18122\" style=\"width:900px;height:471px\" width=\"900\" height=\"471\"\/><\/figure><\/div>\n\n\n<p>Offering attractive features like after sales service, inventory management, online ERP, expense and payroll management, customer helpdesk and GST billing software; <a href=\"https:\/\/www.techjockey.com\/detail\/salesbabu-crm-sales\">SalesBabu CRM<\/a> automates your business needs and increases sales with advanced technology.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-salesbabu-crm-features\">SalesBabu CRM Features<\/h4>\n\n\n\n<ol>\n<li>Lead and Sales Management<\/li>\n\n\n\n<li>Sales forecast<\/li>\n\n\n\n<li>Sales Order<\/li>\n\n\n\n<li>User Activity Monitoring<\/li>\n\n\n\n<li>Contact Management<\/li>\n\n\n\n<li>Quotation Management<\/li>\n<\/ol>\n\n\n\n<p><strong>SalesBabu Pricing:<\/strong> No free trial available. The price for the CRM starts at \u20b910,600\/annum. For detailed plans and pricing, do visit techjockey.com.<\/p>\n\n\n\n<p><strong>Platform Availability:<\/strong> Windows, Android, MacOS<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"salezshark\"><span class=\"ez-toc-section\" id=\"10_salezshark_customer_relationship_management_software\"><\/span>10. SalezShark Customer Relationship Management Software<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p><strong>USP:<\/strong> Powered by AI, it helps gather actionable customer insights &amp; create productive sales strategies. <\/p>\n<\/blockquote>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.techjockey.com\/blog\/wp-content\/uploads\/2018\/01\/salesshark.png\" alt=\"open source crm\" class=\"wp-image-18124\" style=\"width:900px;height:471px\" width=\"900\" height=\"471\"\/><\/figure><\/div>\n\n\n<p><a href=\"https:\/\/www.techjockey.com\/detail\/salezshark\">SalezShark sales CRM system software<\/a> helps small businesses build better relationship with their customers for better sales. Also, it comes with cool features like sales automation, marketing automation, relationship intelligence, unified data solution, Outlook add-in for SalezShark.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-salezshark-features\">SalezShark Features<\/h4>\n\n\n\n<ol>\n<li>Contact Management<\/li>\n\n\n\n<li>Accounting &amp; Taxation<\/li>\n\n\n\n<li>Task Management<\/li>\n\n\n\n<li>Lead Management &amp; Distribution<\/li>\n\n\n\n<li>Inventory Management<\/li>\n\n\n\n<li>Robust Reporting<\/li>\n<\/ol>\n\n\n\n<p><strong>SalezShark Pricing:<\/strong> 60 days free trial available. The paid subscription starts from \u20b9600\/user\/month. For detailed plans and pricing, do visit techjockey.com.<\/p>\n\n\n\n<p><strong>Platform Available:<\/strong> Windows, iOS, Android, MacOS<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"agile_crm\"><span class=\"ez-toc-section\" id=\"11_agile_crm_tool\"><\/span>11. Agile CRM Tool<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p><strong>USP:<\/strong> It\u2019s mobile-ready and simple to use, with modern features and integrations.<\/p>\n<\/blockquote>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.techjockey.com\/blog\/wp-content\/uploads\/2018\/01\/Agile.png\" alt=\"Agile crm tool\" class=\"wp-image-18116\" style=\"width:900px;height:471px\" width=\"900\" height=\"471\"\/><\/figure><\/div>\n\n\n<p>Agile combines sales and marketing features to provide smarter selling and complete customer engagement. <a href=\"https:\/\/www.techjockey.com\/detail\/agile-crm\">Agile CRM software<\/a> offers exciting features such as project management, telephony, lead scoring, appointment scheduling, marketing automation, email tracking and mobile marketing, etc. to its clientele.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-agile-crm-features\">Agile CRM Features<\/h4>\n\n\n\n<ol>\n<li>Lead Scoring<\/li>\n\n\n\n<li>Project Management<\/li>\n\n\n\n<li>Marketing Automation<\/li>\n\n\n\n<li><a href=\"https:\/\/www.techjockey.com\/blog\/what-is-mobile-device-management\">Mobile Device Management<\/a><\/li>\n\n\n\n<li>API Based<\/li>\n\n\n\n<li>Call Recording<\/li>\n<\/ol>\n\n\n\n<p><strong>Agile CRM Pricing:<\/strong> Agile CRM has a free plan for its users with limited functionalities. The paid plan starts at \u20b9750\/month.<\/p>\n\n\n\n<p><strong>Platform Availability:<\/strong> Windows<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"focus_crm\"><span class=\"ez-toc-section\" id=\"12_focus_crm_software_for_small_business\"><\/span>12. Focus CRM Software for Small Business<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p><strong>USP:<\/strong> An effective solution for market segmentation &amp; landing page integration.<\/p>\n<\/blockquote>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.techjockey.com\/blog\/wp-content\/uploads\/2018\/01\/focus-crm.png\" alt=\"best crm software\" class=\"wp-image-18118\" style=\"width:900px;height:471px\" width=\"900\" height=\"471\"\/><\/figure><\/div>\n\n\n<p>If you want to increase information-sharing, streamline your sales processes, create accountability, drive transparency, integrate departments, improve marketing and overall customer experience; go for <a href=\"https:\/\/www.techjockey.com\/detail\/focus-erp-crm\">Focus CRM<\/a>, one of the best CRM software in India for small business.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-focus-crm-top-features\">Focus CRM Top Features<\/h4>\n\n\n\n<ol>\n<li>Lead and Contact Management<\/li>\n\n\n\n<li>Deal Management<\/li>\n\n\n\n<li>Email Management<\/li>\n\n\n\n<li>Sales &amp; Marketing Automation<\/li>\n\n\n\n<li>Customized Modules<\/li>\n<\/ol>\n\n\n\n<p><strong>Focus CRM Pricing:<\/strong> No free trial available. Price on request at the official website.<\/p>\n\n\n\n<p><strong>Platform Availability:<\/strong> Windows<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"nextsky_sales\"><span class=\"ez-toc-section\" id=\"13_nextsky_sales_crm_software\"><\/span>13. NextSky Sales CRM Software<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p><strong>USP:<\/strong> An <a class=\"wpil_keyword_link\" href=\"https:\/\/www.techjockey.com\/category\/erp-software\" title=\"ERP\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"880\">ERP<\/a> software solution that is focused exclusively on manufacturing.<\/p>\n<\/blockquote>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.techjockey.com\/blog\/wp-content\/uploads\/2018\/01\/nextsky.png\" alt=\"\" class=\"wp-image-18121\" style=\"width:900px;height:471px\" width=\"900\" height=\"471\"\/><\/figure><\/div>\n\n\n<p>The customer relationship management solution for high velocity sales teams of small business that helps you track user behavior, score leads and optimize your sales operations; <a href=\"https:\/\/www.techjockey.com\/detail\/nextsky-sales\">NextSky Sales CRM Software<\/a> also offers essentials like contact management, lead tracking and alerts, sales management, deal management and invoice generation.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-nextsky-sales-crm-top-features\">NextSky Sales CRM Top Features<\/h4>\n\n\n\n<ol>\n<li>Contact Management<\/li>\n\n\n\n<li>Quote &amp; Invoice Management<\/li>\n\n\n\n<li>Sales &amp; Lead Management<\/li>\n\n\n\n<li>Deal Management<\/li>\n<\/ol>\n\n\n\n<p><strong>NextSky Sales Pricing:<\/strong> Free product demo is available. Price available on request.<\/p>\n\n\n\n<p><strong>Platform Availability:<\/strong> Windows, iOS, MacOS, Android<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"cratio_crm\"><span class=\"ez-toc-section\" id=\"14_cratio_crm_system\"><\/span>14. Cratio CRM System<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p><strong>USP:<\/strong> Provides tools to close more sales in less time &amp; manage opportunities with better analytics. <\/p>\n<\/blockquote>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.techjockey.com\/blog\/wp-content\/uploads\/2018\/01\/cratio.png\" alt=\"\" class=\"wp-image-18117\" style=\"width:900px;height:471px\" width=\"900\" height=\"471\"\/><\/figure><\/div>\n\n\n<p>Marketed as the \u2018<a href=\"https:\/\/www.techjockey.com\/detail\/cratio-crm\">Complete Solution to Improve Marketing &amp; Sales Performance<\/a>\u2019, Cratio is a cloud CRM software that offers various attractive features such as automated drip marketing, email\/website tracking, workflow rules and automation, lead management and a mobile customer relationship management app.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-cratio-crm-top-features\">Cratio CRM Top Features<\/h4>\n\n\n\n<ol>\n<li>Territory Management<\/li>\n\n\n\n<li>API Integration<\/li>\n\n\n\n<li><a href=\"https:\/\/www.techjockey.com\/category\/mobile-crm-software\">Mobile CRM<\/a><\/li>\n\n\n\n<li>Sales &amp; Contact Management<\/li>\n\n\n\n<li>Lead Scoring &amp; Management<\/li>\n\n\n\n<li>Opportunity Management<\/li>\n<\/ol>\n\n\n\n<p><strong>Cratio CRM Pricing:<\/strong> Free demo available. The subscription price starts from \u20b91766\/user\/month.<\/p>\n\n\n\n<p><strong>Platform Availability:<\/strong> Windows, iOS, Android<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"tentacle\"><span class=\"ez-toc-section\" id=\"15_tentacle_cloud_crm_software\"><\/span>15. Tentacle Cloud CRM Software<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p><strong>USP:<\/strong> Tentacle Telemarketing Software to <a href=\"https:\/\/www.techjockey.com\/category\/sfa-sales-force-automation-software\">manage leads &amp; monitor salesforce<\/a>.<\/p>\n<\/blockquote>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.techjockey.com\/blog\/wp-content\/uploads\/2018\/01\/tentacle.png\" alt=\"\" class=\"wp-image-18125\" style=\"width:900px;height:471px\" width=\"900\" height=\"471\"\/><\/figure><\/div>\n\n\n<p>This solution is a <a href=\"https:\/\/www.techjockey.com\/blog\/features-of-business-management-software\">cloud-based software for small and medium businesses<\/a> which provides 24\u00d77 online support. <a href=\"https:\/\/www.techjockey.com\/detail\/tentacle\">Tentacle<\/a> is a state-of-art CRM software in India which assists in improving customer service and productivity, managing leads, monitoring salesforce and reducing operating costs.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-tentacle-cloud-crm-features\">Tentacle Cloud CRM Features<\/h4>\n\n\n\n<ol>\n<li>Campaign Management<\/li>\n\n\n\n<li>Workforce Management<\/li>\n\n\n\n<li>Document Management<\/li>\n\n\n\n<li>Call Monitoring<\/li>\n\n\n\n<li>Contact Management<\/li>\n<\/ol>\n\n\n\n<p><strong>Tentacle Cloud Pricing:<\/strong> No free trial available. Price available on request.<\/p>\n\n\n\n<p><strong>Platform Availability:<\/strong> Android, Web<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-why-use-a-crm-tool\"><span class=\"ez-toc-section\" id=\"why_use_a_crm_tool\"><\/span>Why Use a CRM Tool?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ul>\n<li><strong>Better customer service<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Modern CRM tools are aimed to enhance the customer experience by improving the customer-business relationship. It manages all your data to filter specific customer information, including demographic, previous interactions, and buying history. Anybody in the company can access this data to provide better customer service.<\/p>\n\n\n\n<ul>\n<li><strong>Boost sales<\/strong><\/li>\n<\/ul>\n\n\n\n<p>The tool helps streamline the sales process, build a structured sales pipeline, automate necessary tasks, and analyze and store all the customer data in a centralized database. This can improve efficiency by establishing a streamlined sales process for the team to rely upon.<\/p>\n\n\n\n<ul>\n<li><strong>Data analytics<\/strong><\/li>\n<\/ul>\n\n\n\n<p>CRM helps manage the data silos to create insights for businesses to use. It converts the vast data into contextualized data such as bounce rate, click rate, demographic information, and more. It nudges the company in the growth direction which is based on analytics.<\/p>\n\n\n\n<ul>\n<li><strong>Upselling and cross-selling<\/strong><\/li>\n<\/ul>\n\n\n\n<p>The biggest advantage of a CRM is its ability to increase upselling and cross-selling. Companies can leverage current purchase data to highlight similar products for customers to buy. This is referred to as upselling. Analytics data can also help brands pitch products they think their customers are likely to buy.<\/p>\n\n\n\n<p>Being a small business owner, a quality solution which is not heavy on the pockets must be the priority.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-types-of-crm-software\"><span class=\"ez-toc-section\" id=\"types_of_crm_software\"><\/span>Types of CRM Software<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ul>\n<li>Sales CRM<\/li>\n\n\n\n<li>Cloud CRM<\/li>\n\n\n\n<li>Online CRM<\/li>\n\n\n\n<li>Operational CRM<\/li>\n\n\n\n<li>Analytical CRM<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/www.techjockey.com\/blog\/wp-content\/uploads\/2018\/01\/CRM-Software.png\" alt=\"Types of CRM software\" class=\"wp-image-18174\" style=\"width:450px;height:501px\" width=\"450\" height=\"501\"\/><\/figure><\/div>\n\n\n<ul>\n<li><strong>Sales CRM Software:<\/strong> Used by the sales teams of small business and big enterprises alike to manage their daily calling schedule, lead management and customer handling. <a href=\"https:\/\/www.techjockey.com\/blog\/best-sales-crm-software\">Sales customer relationship management<\/a> software helps track different stages of lead nurturing to ensure better conversion. <\/li>\n\n\n\n<li><strong>Cloud CRM Software:<\/strong> Managed through cloud hosting with every customer data stored on the cloud for quick and easy access. Businesses can access cloud CRM software features directly through the internet.<\/li>\n\n\n\n<li><strong>Online CRM Software:<\/strong> Web-based software, which ensures faster customer relationship management from anywhere and anytime. You just need a system and an internet to access the features of online CRM software. <\/li>\n\n\n\n<li><strong>Operational CRM Software:<\/strong> Complete CRM solution, which helps business organizations manage all their customer needs through a single platform. It helps with tracking and managing sales, marketing and customer support activities. <\/li>\n\n\n\n<li><strong>Analytical CRM Software:<\/strong> Makes all business-related data accessible at a single platform to help understand your sales and marketing metrics better. It also provides analytical financial data to help make better business decisions.<\/li>\n<\/ul>\n\n\n\n<p>You can read in detail about <a href=\"https:\/\/www.techjockey.com\/blog\/types-of-crm-software\">Types of CRM Software<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-benefits-of-crm-software-for-small-business\"><span class=\"ez-toc-section\" id=\"benefits_of_crm_software_for_small_business\"><\/span>Benefits of CRM Software for Small Business<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>The right CRM software can help you achieve a better sales graph for your business. Thus, the investment in CRM software for small business becomes crucial.<\/p>\n\n\n\n<ul>\n<li><strong>Automate Leads:<\/strong> Can automate the process of entering the lead data and prevent chances of incorrect entries &amp; human errors.<\/li>\n\n\n\n<li><strong>Storing Customer Information:<\/strong> To avoid the breach of customer details, get a CRM system that ensures complete confidentiality of customer details.<\/li>\n\n\n\n<li><strong>Social, SMS, and Email Integration:<\/strong> These features can help you run advertisement campaigns with targeted content.<\/li>\n\n\n\n<li><strong>Tracking Sales:<\/strong> Keeping track of all sales details is not possible manually. However, online CRM software can help in keeping track of everything.<\/li>\n\n\n\n<li><strong>Improving Sales:<\/strong> Customer relationship management helps in closing deals in your sales pipeline faster by streamlining the communication across the sale funnel.<\/li>\n\n\n\n<li><strong>Reports and Analysis:<\/strong> Reporting and analytics are the major features of CRM software that help significantly in marketing and sales automation.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-is-the-best-crm-software-for-small-business-conclusion\"><span class=\"ez-toc-section\" id=\"what_is_the_best_crm_software_for_small_business_conclusion\"><\/span>What is the Best CRM Software for Small Business: Conclusion<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If you find the features of these CRM software useful for your business needs, then try them for free before deciding on to the one. All of the software listed above offers free trial, so you can explore them and decide one as per your needs.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-best-crm-software-in-india-frequently-asked-questions\"><span class=\"ez-toc-section\" id=\"best_crm_software_in_india_frequently_asked_questions\"><\/span>Best CRM Software in India: Frequently Asked Questions<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n<div class=\"saswp-faq-block-section\"><ol style=\"list-style-type:none\"><li style=\"list-style-type: none\"><h3><span class=\"ez-toc-section\" id=\"what_are_the_best_crm_software\"><\/span>What are the best CRM software?<span class=\"ez-toc-section-end\"><\/span><\/h3><p class=\"saswp-faq-answer-text\">Zoho CRM, Salesforce, Agile CRM, and Solid Performers are popular CRM software.<\/p><li style=\"list-style-type: none\"><h3><span class=\"ez-toc-section\" id=\"what_is_the_a_hrefhttpswwwtechjockeycomblogfree-open-source-crmbest_free_crm_softwarea\"><\/span>What is the <a href=\"https:\/\/www.techjockey.com\/blog\/free-open-source-crm\">best free CRM software<\/a>?<span class=\"ez-toc-section-end\"><\/span><\/h3><p class=\"saswp-faq-answer-text\">Zoho CRM, <a href=\"https:\/\/www.techjockey.com\/detail\/bitrix24\">Bitrix24<\/a>, and HubSpot CRM are free to use with a seamless experience.<\/p><li style=\"list-style-type: none\"><h3><span class=\"ez-toc-section\" id=\"what_is_the_best_crm_software_for_small_business_in_india\"><\/span>What is the best CRM software for small business in India?<span class=\"ez-toc-section-end\"><\/span><\/h3><p class=\"saswp-faq-answer-text\">Semrush CRM, Salezshark CRM, and Maple CRM can assist small companies with their needs.<\/p><li style=\"list-style-type: none\"><h3><span class=\"ez-toc-section\" id=\"what_are_the_most_widely_used_crm_software\"><\/span>What are the most widely used CRM software?<span class=\"ez-toc-section-end\"><\/span><\/h3><p class=\"saswp-faq-answer-text\">Salesforce CRM, Zoho CRM, Freshsales CRM, and CircleOne are known for their expert services.<\/p><li style=\"list-style-type: none\"><h3><span class=\"ez-toc-section\" id=\"what_are_some_popular_crm_software\"><\/span>What are some popular CRM software?<span class=\"ez-toc-section-end\"><\/span><\/h3><p class=\"saswp-faq-answer-text\"><a href=\"https:\/\/www.techjockey.com\/detail\/hubspot-crm1\">Hubspot CRM<\/a>, Salesforce, Zoho CRM, ezeeCRM, and CircleOne have found popularity among companies of all sizes.<\/p><\/ul><\/div>","protected":false},"excerpt":{"rendered":"<p>CRM in a nutshell means improving relationships with your existing customers to retain them. Not to mention finding new prospects and winning back former customers. All of this can be done with the help of the best CRM software for small business. What is CRM Software? CRM stands for &#8220;Customer Relationship Management&#8221;, a software solution [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":4437,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[309,1985],"tags":[239,944,813,2839,2833,2835],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.2 (Yoast SEO v22.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>15 Best CRM Software for Small Business in India 2026 | CRM List<\/title>\n<meta name=\"description\" content=\"Manage company&#039;s relationship &amp; ensure positive interaction with customer. 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