{"id":25928,"date":"2021-12-14T18:07:07","date_gmt":"2021-12-14T12:37:07","guid":{"rendered":"https:\/\/www.techjockey.com\/blog\/?p=25928"},"modified":"2024-10-04T16:22:39","modified_gmt":"2024-10-04T10:52:39","slug":"performance-management-vs-performance-appraisal","status":"publish","type":"post","link":"https:\/\/www.techjockey.com\/blog\/performance-management-vs-performance-appraisal","title":{"rendered":"Performance Management Vs Performance Appraisal: Key Differences"},"content":{"rendered":"\n<p>Performance indicators are used by organizations for evaluating how the teams have been performing so far. Performance metrics reflect how far have the employees come in achieving a company\u2019s goals. These metrices serve multiple benefits, such as higher productivity and engagement, and lower attrition rate.<\/p>\n\n\n\n<p>Performance management and appraisal is important for giving employees their due share of appreciation with appraisals or assigning them new goals for business development and growth.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-is-performance-management\"><span class=\"ez-toc-section\" id=\"what_is_performance_management\"><\/span>What Is Performance Management?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Performance management is an all-encompassing process designed to meet an organization\u2019s strategic objectives. This ongoing process between employees and direct managers consists of identifying goals, clarifying expectations, setting objectives, submitting feedback &amp; reviewing results. It\u2019s an ongoing process, where both parties communicate frequently to accomplish strategic objectives.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.techjockey.com\/category\/performance-management-system\"><strong>Performance management system<\/strong><\/a> don\u2019t just eliminate the possibility of underperformance but also helps manage appraisals, remunerations, transfers, performance and more. The strategic approach towards performance tracking and management helps achieve the desired organizational objectives.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-is-performance-appraisal\"><span class=\"ez-toc-section\" id=\"what_is_performance_appraisal\"><\/span>What Is Performance Appraisal?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Performance appraisal is the process of evaluating the contribution of employees and ensuring the due recognition and appreciation for their hard work.<\/p>\n\n\n\n<p>Appraisals go a long way in boosting employees\u2019 overall productivity and in turn achieving an organization\u2019s growth. Performance appraisal acts as an incentive to work hard and turn into a valuable individual contributor.<\/p>\n\n\n\n<p>To initiate the appraisal process, HR teams and direct managers assess how well an employee has been able to contribute to the growth of an organization.<\/p>\n\n\n\n<p>Various other qualities too are assessed here like consistency, team contribution, quality, and skills. In fact, these parameters help decide whether to give pay hikes, promotions or bonuses.<\/p>\n\n\n\n<p class=\"has-very-light-gray-background-color has-background\"><strong>Suggested Read: <a href=\"https:\/\/www.techjockey.com\/blog\/how-to-write-self-appraisal\">How to Write Self Appraisal: 10 Smart Tips for Self Evaluation<\/a><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-comparison-between-performance-management-vs-performance-appraisal\"><span class=\"ez-toc-section\" id=\"comparison_between_performance_management_vs_performance_appraisal\"><\/span>Comparison Between Performance Management vs Performance Appraisal<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Performance management and performance appraisal involves processes aimed at achieving organizational growth and employees\u2019 better performance. Let us go through key differences between performance management vs performance appraisal for a better grip on the technicalities that separate one from the other.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Basis of Comparison<\/th><th>Performance Appraisal<\/th><th>Performance Management<\/th><\/tr><\/thead><tbody><tr><td><strong>Meaning<\/strong><\/td><td>Analysis of employees\u2019 performance<\/td><td>Managing the human resources<\/td><\/tr><tr><td><strong>Purpose<\/strong><\/td><td>Determining compensation<\/td><td>Developing employee growth strategies<\/td><\/tr><tr><td><strong>Orientation<\/strong><\/td><td>System involving assessments<\/td><td>Processes to get the best out of employees<\/td><\/tr><tr><td><strong>Flexibility<\/strong><\/td><td>Rigid following set procedures<\/td><td>Supple as per organizational goals<\/td><\/tr><tr><td><strong>Type of Tool<\/strong><\/td><td>Operational Tool<\/td><td>Strategic Tool<\/td><\/tr><tr><td><strong>Aim<\/strong><\/td><td>Improving employee efficiency<\/td><td>Reaching business development goals<\/td><\/tr><tr><td><strong>Ownership<\/strong><\/td><td>Human resources department<\/td><td>Team managers\/multiple stakeholder<\/td><\/tr><tr><td><strong>Time-frame<\/strong><\/td><td>Annually<\/td><td>Regular &amp; ongoing<\/td><\/tr><tr><td><strong>Nature<\/strong><\/td><td>Retrospective<\/td><td>Forward-looking<\/td><\/tr><tr><td><strong>Approach<\/strong><\/td><td>Individual employee-based<\/td><td>Based on team values<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-key-performance-management-metrics\"><span class=\"ez-toc-section\" id=\"key_performance_management_metrics\"><\/span>Key Performance Management Metrics<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Performance metrics&nbsp;give insights about how the employees have been performing. The&nbsp;data in these insights&nbsp;offer guidance about evolving such practices that may improve an employee\u2019s performance over time. Let us go through some of the key performance management metrices.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2021\/12\/Key-Performance-Management-Metrics-1024x536.jpg\" alt=\"Performance Management Metrics\" class=\"wp-image-25931\" style=\"width:768px;height:402px\" width=\"768\" height=\"402\" srcset=\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2021\/12\/Key-Performance-Management-Metrics-1024x536.jpg 1024w, https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2021\/12\/Key-Performance-Management-Metrics-300x157.jpg 300w, https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2021\/12\/Key-Performance-Management-Metrics-768x402.jpg 768w, https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2021\/12\/Key-Performance-Management-Metrics.jpg 1200w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/figure><\/div>\n\n\n<p><strong>Metric 1 &#8211; Assessing Quality<\/strong><\/p>\n\n\n\n<p>Use this metric to assess how well an employee has been performing and set performance management goals accordingly.&nbsp;Quality metric is of&nbsp;immense importance&nbsp;to&nbsp;all&nbsp;teams,&nbsp;be it the sales department, human&nbsp;resources,&nbsp;or finances.<\/p>\n\n\n\n<p>An&nbsp;effective way&nbsp;of meeting the quality metric is to&nbsp;collect three-sixty-degree&nbsp;feedback from other team members,&nbsp;customers,&nbsp;peers,&nbsp;and subordinates.&nbsp;Aside from <a href=\"https:\/\/www.techjockey.com\/blog\/360-degree-employee-feedback\">360 degree feedbacks<\/a>, managers can continue with ongoing task reviews for managing employee performance.<\/p>\n\n\n\n<p>Based on reviews&nbsp;about&nbsp;the quality of work done, team heads can set goals accordingly. You can&nbsp;list down&nbsp;personalized objectives for every&nbsp;team member, aligned to the organizational goals.<\/p>\n\n\n\n<p>Employees in turn would accomplish them one by one with full support from managers who would encourage them to learn from their mistakes and believe in the learning curve.<\/p>\n\n\n\n<p><strong>Metric 2 &#8211;&nbsp;Job Functions<\/strong><\/p>\n\n\n\n<p>This is an extension of the first metric.&nbsp;Based on your key responsibility areas, these parameters&nbsp;determine&nbsp;an employee\u2019s&nbsp;suitability to the job function, how well&nbsp;they&nbsp;have performed and which areas need improvement.<\/p>\n\n\n\n<p>Some of these parameters include&nbsp;innovation and creativity,&nbsp;consistency,&nbsp;and initiative. Other important metrics to asses job functions are time management and the attention to detail.<\/p>\n\n\n\n<p>An employee may or may not be able to meet these all together&nbsp;at once. However, the process is an ongoing one, the managers need to remember this and employees too need to never forget the principle of high self-motivation.<\/p>\n\n\n\n<p><strong>Metric 3 &#8211;&nbsp;Problem Solving Skills<\/strong><\/p>\n\n\n\n<p>An effective employee&nbsp;can&nbsp;prioritize tasks and&nbsp;meet&nbsp;deadlines.&nbsp;Not just that, an effective employee would&nbsp;suggest&nbsp;creative&nbsp;ideas&nbsp;for any&nbsp;problem.<\/p>\n\n\n\n<p>Effective employees are dedicated professionals with good problem-solving skills. Those who do not seem effective to you can&nbsp;work alongside the top performers&nbsp;to learn&nbsp;new&nbsp;skills.<\/p>\n\n\n\n<p>Often, this skill&nbsp;is&nbsp;developed&nbsp;over time&nbsp;requiring constant&nbsp;collaboration&nbsp;and training.<\/p>\n\n\n\n<p><strong>Metric 4 &#8211;&nbsp;Timeliness<\/strong><\/p>\n\n\n\n<p>Employees that adhere to timelines are always the most highly motivated of the lot. It therefore is of considerable importance for direct or line mangers to seek punctuality from their employees&nbsp;in terms of maintaining schedule.<\/p>\n\n\n\n<p>Also, it is advisable to&nbsp;analyse the reasons behind an employee\u2019s mediocre performance.&nbsp;It could be&nbsp;a&nbsp;health issue, burnout, or even lack of motivation.<\/p>\n\n\n\n<p>Taking these factors into consideration would give&nbsp;you an opportunity to see where lies the trouble and give&nbsp;the employee&nbsp;an opportunity to take&nbsp;task&nbsp;ownership.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-key-performance-appraisal-metrics\"><span class=\"ez-toc-section\" id=\"key_performance_appraisal_metrics\"><\/span>Key Performance Appraisal Metrics<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Employee performance tracking and&nbsp;appraisals&nbsp;are based on certain qualitative and quantitative metrics.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2021\/12\/Key-Performance-Appraisal-Metrics.1-1024x536.jpg\" alt=\"Performance Appraisal Metrics\" class=\"wp-image-25930\" style=\"width:768px;height:402px\" width=\"768\" height=\"402\" srcset=\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2021\/12\/Key-Performance-Appraisal-Metrics.1-1024x536.jpg 1024w, https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2021\/12\/Key-Performance-Appraisal-Metrics.1-300x157.jpg 300w, https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2021\/12\/Key-Performance-Appraisal-Metrics.1-768x402.jpg 768w, https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2021\/12\/Key-Performance-Appraisal-Metrics.1.jpg 1200w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/figure><\/div>\n\n\n<p><strong>Metric 1 &#8211; Work Efficiency<\/strong><\/p>\n\n\n\n<p>An employee&nbsp;must&nbsp;keep the timeline, resources,&nbsp;and quality of work in&nbsp;mind&nbsp;to meet the&nbsp;organization\u2019s expectations.&nbsp;Higher&nbsp;work efficiency&nbsp;is one of the key factors to be considered at the time of&nbsp;promotion.<\/p>\n\n\n\n<p>You need to select a timeline&nbsp;and measure the output given during this time.&nbsp;For input value, measure the time taken by employee to finish the tasks.<\/p>\n\n\n\n<p>Now divide the output by input for per-hour figure.&nbsp;You can assign here specific value to the input-output ratio and use it for comparing employee efficiency.<\/p>\n\n\n\n<p><strong>Metric 2 &#8211; Teamwork<\/strong><\/p>\n\n\n\n<p>Team players&nbsp;don\u2019t&nbsp;just&nbsp;exhibit&nbsp;a strong commitment towards work but also&nbsp;contribute positively towards uplifting&nbsp;team\u2019s efforts.<\/p>\n\n\n\n<p>Qualities of a Team Player:<\/p>\n\n\n\n<ul>\n<li>Participation in brainstorming sessions<\/li>\n\n\n\n<li>Volunteering in team projects<\/li>\n\n\n\n<li>Sharing credit<\/li>\n\n\n\n<li>Supporting ideas of other teammates<\/li>\n\n\n\n<li>Taking responsibility&nbsp;proactively<\/li>\n<\/ul>\n\n\n\n<p><strong>Metric 3 &#8211; Communication<\/strong><\/p>\n\n\n\n<p>Someone with poor communication skills would&nbsp;not able to issue clear directives, create communication mails with grammatical errors.&nbsp;There can also be a few employees who are unresponsive to requests from colleagues.<\/p>\n\n\n\n<p>In contrast, a good team player with excellent communication skills would:<\/p>\n\n\n\n<ul>\n<li>Write mails with correct&nbsp;tone and messaging<\/li>\n\n\n\n<li>Performs&nbsp;timely&nbsp;follow-up on&nbsp;emails, customer enquiries and voice mails<\/li>\n\n\n\n<li>Show&nbsp;responsiveness towards colleagues and managers<\/li>\n\n\n\n<li>Give&nbsp;quality&nbsp;feedback&nbsp;to peers<\/li>\n\n\n\n<li>Share&nbsp;concepts&nbsp;and ideas&nbsp;freely.<\/li>\n<\/ul>\n\n\n\n<p><strong>Metric&nbsp;5 &#8211; Goal&nbsp;Accomplishment<\/strong><\/p>\n\n\n\n<p>This metric requires&nbsp;that a team has specific goals, which&nbsp;can be aligned to the company\u2019s&nbsp;objectives.&nbsp;It is important that team leads assign goals to individual team members along with&nbsp;the milestones.<\/p>\n\n\n\n<p>Assign goals that are both measurable and specific and&nbsp;make sure that&nbsp;employees\u2019 feedback or concerns are always heard.&nbsp;Sometimes you can also set stretch goals to just see an employee\u2019s willingness and enthusiasm to see how far an employee&nbsp;can go&nbsp;to meet expectations.<\/p>\n\n\n\n<p>These goals need to be regularly discussed to&nbsp;eliminate&nbsp;every&nbsp;bottleneck.&nbsp;As the procedure to deploy this metric gets complete, it is now time for you to&nbsp;start assessing an employee\u2019s performance for appraisal purposes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-performance-nbsp-management-vs-performance-appraisal-in-depth-nbsp-comparison\"><span class=\"ez-toc-section\" id=\"performance_management_vs_performance_appraisal_in-depth_comparison\"><\/span>Performance&nbsp;Management Vs Performance Appraisal: In-Depth&nbsp;Comparison<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><strong>In Terms of Frequency<\/strong><\/p>\n\n\n\n<p>Performance management is a proactive approach that defines&nbsp;the company\u2019s&nbsp;expectations&nbsp;from every employee. In&nbsp;line&nbsp;with this, employees are assigned&nbsp;individual&nbsp;tasks along with their contribution as a team member.<\/p>\n\n\n\n<p>Performance appraisal unlike performance management happens once or twice a year and&nbsp;is a reactive approach in nature. The activity is distinct, conducted by the human resources department&nbsp;and&nbsp;doesn\u2019t&nbsp;in any way interfere with tan employee\u2019s&nbsp;daily functioning.<\/p>\n\n\n\n<p><strong>In Terms of Structure<\/strong><\/p>\n\n\n\n<p>Performance management&nbsp;is a&nbsp;more flexible&nbsp;approach compared to performance appraisal. Performance appraisal sets rigid evaluation parameters that&nbsp;can\u2019t&nbsp;be changed.<\/p>\n\n\n\n<p>On the other hand, performance management is&nbsp;a&nbsp;flexible&nbsp;process&nbsp;and indices can be altered for&nbsp;optimal&nbsp;performance.<\/p>\n\n\n\n<p><strong>Responsibility&nbsp;Wise<\/strong><\/p>\n\n\n\n<p>Responsibility-wise, performance management&nbsp;involves direct involvement of all stakeholders,&nbsp;team heads, line&nbsp;level,&nbsp;and skip-level managers.&nbsp;Performance appraisal, on the other hand, involves only HR team heads,&nbsp;direct managers, and respective employees.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-difference-nbsp-between-nbsp-performance-management-nbsp-and-nbsp-performance-appraisal-summing-up\"><span class=\"ez-toc-section\" id=\"difference_between_performance_management_and_performance_appraisal_summing_up\"><\/span>Difference&nbsp;Between&nbsp;Performance Management&nbsp;and&nbsp;Performance Appraisal: Summing Up<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Performance management and performance appraisal are processes&nbsp;that&nbsp;determine&nbsp;an employee\u2019s&nbsp;commitment towards reaching organizational development goals.<\/p>\n\n\n\n<p>Both these&nbsp;processes&nbsp;together contribute to&nbsp;achieving higher&nbsp;employee efficiency, team productivity and company\u2019s&nbsp;performance.<\/p>\n\n\n\n<ul>\n<li>The process of managing an organization\u2019s human resources is known as performance management whereas the process of evaluating their performance is known as performance appraisal.<\/li>\n\n\n\n<li>Performance management is a system whereas appraisal is a process.<\/li>\n\n\n\n<li>Performance management follows a practical approach, unlike appraisals that are&nbsp;based on fixed metrics.<\/li>\n\n\n\n<li>Performance management is a strategic solution or tool. Performance appraisal is an operational solution or tool.<\/li>\n\n\n\n<li>Performance management is the responsibility of team leads &amp; managers; performance appraisals are conducted by the human resources department.<\/li>\n\n\n\n<li>Performance management is an ongoing process, but performance appraisal is not. It occurs once or twice a year.<\/li>\n<\/ul>\n\n\n\n<p>Companies are proactively making business decisions as per the changing market conditions. Presently companies have their focus on performance management than appraisal given the ability of the former to improve the overall business performance, efficiency &amp; productivity.<\/p>\n\n\n\n<p class=\"has-very-light-gray-background-color has-background\"><strong>Suggested Read: <a href=\"https:\/\/www.techjockey.com\/blog\/2018-list-most-popular-hr-software\">List of 20 Best HR Software In India \u2013 HRMS Software Companies<\/a><\/strong><\/p>\n\n\n\n<p><strong style=\"font-size:24px;\">FAQs<\/strong><\/p>\n\n\n<div class=\"saswp-faq-block-section\"><ul><li style=\"list-style-type: number\"><h4>Is performance appraisal a part of performance management?<\/h4><p class=\"saswp-faq-answer-text\">Performance management &amp; appraisal are two distinct processes although the only similarity that binds them is their ability to measure employees\u2019 performance.<br><br>Otherwise, performance management is about managing an employee\u2019s performance for meeting business development goals whereas appraisal involves assessing this efficiency for salary hikes &amp; promotion.<\/p><li style=\"list-style-type: number\"><h4>What are the popular performance appraisal methods?<\/h4><p class=\"saswp-faq-answer-text\">Some of the popular performance appraisal methods cover 360-degree feedback, behavioral checklists, ratings scale, self-evaluation assessments and management by objectives.<\/p><li style=\"list-style-type: number\"><h4>What is performance appraisal in performance management?<\/h4><p class=\"saswp-faq-answer-text\">Performance appraisal in performance management is the process of reviewing on a regular basis an employer\u2019s contribution to a company and her\/his job performance. The process is used to identify best performing employees and reward the hard-working ones.<\/p><\/ul><\/div>","protected":false},"excerpt":{"rendered":"<p>Performance indicators are used by organizations for evaluating how the teams have been performing so far. Performance metrics reflect how far have the employees come in achieving a company\u2019s goals. These metrices serve multiple benefits, such as higher productivity and engagement, and lower attrition rate. Performance management and appraisal is important for giving employees their [&hellip;]<\/p>\n","protected":false},"author":64,"featured_media":25932,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9355],"tags":[8699,8700,8698],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.2 (Yoast SEO v22.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Performance Management Vs Performance Appraisal: Major Differences<\/title>\n<meta name=\"description\" content=\"Performance management vs performance appraisal, what should be your business strategy to retain and motivate top employees? 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