Here are some inspiring customer experience quotes by the founders and CEOs of well-known SaaS brands in the world.<\/p>\n\n\n\n
- \n
- \u201cBusinesses can\u2019t afford to react to what their customers want; they need to anticipate their needs.\u201d\u202f~ Parker Harris, co-founder \u2013 Salesforce<\/strong><\/li>\n\n\n\n
- \u201cI discovered that in order to succeed with a product you must truly get to know your customers and build something for them.\u201d \u202f~ Marc Benioff, co-founder \u2013 Salesforce<\/strong><\/li>\n\n\n\n
- \u201cCustomers won\u2019t care about any particular technology unless it solves a particular problem in a superior way.\u201d\u202f~ Peter Thiel, co-founder \u2013 PayPal<\/strong><\/li>\n<\/ol>\n\n\n
\n![\"Mikkel](\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2022\/12\/02123552\/Mikkel-Svane.png\")
<\/figure><\/div>\n\n\n- \n
- \u201cTake every opportunity to spend time with your customer. Whether you are a developer writing the software or the marketer telling the story, you must have a firm grip on the problem you are solving from the point of view of your customer.\u201d\u202f~ Ross Mason, co-founder \u2013 MuleSoft<\/strong><\/li>\n\n\n\n
- \u201cCustomer support is not an expense to be minimized, but an opportunity to be maximized.\u201d\u202f~ Dharmesh Shah, co-founder \u2013 HubSpot<\/strong><\/li>\n\n\n\n
- \u201cBusinesses talk a lot about customer loyalty. It makes sense: A person you can count on to buy from you again and again is more valuable than one who disappears after the first transaction.\u201d\u202f~ Mikkel Svane, co-founder \u2013 Zendesk<\/strong><\/li>\n\n\n\n
- \u201cOne of the purposes of life, and selfishly what makes people happy, is building things that are impactful.\u201d\u202f~ Dustin Moskovitz, co-founder \u2013 Asana<\/strong><\/li>\n\n\n\n
- \u201cWe focus on two things when hiring. First, find the best people you can in the world. And second, let them do their work. Just get out of their way.\u201d\u202f~ Brian Halligan, co-founder \u2013 HubSpot<\/strong><\/li>\n\n\n\n
- \u201cBuilding a good business involves finding a set of customers whom you can serve, however a \u2018great business\u2019 is only realised when you can serve that set of customers in multiple ways.\u201d\u202f~ Chris Savage, co-founder \u2013 Wistia<\/strong><\/li>\n\n\n\n
- \u201cTake the customer-first approach, and you\u2019ll build a resilient company with an impact \u2014 and a strong future.\u201d\u202f~ Nick Francis, co-founder \u2013 Help Scout<\/strong><\/li>\n\n\n\n
- \u201cIf you stay very focused on customers and customer success, people pay attention to that \u2013 and in turn, they also want that same type of success.\u201d\u202f~ Aneel Bhusri, founder \u2013 Workday<\/strong><\/li>\n<\/ol>\n\n\n\n
Suggested Read: List of SaaS Conferences You Must Attend in 2022-23<\/a><\/strong><\/p>\n\n\n\n
- \n
- \u201cThe idea that 20% of the features will get you 80% of the value may well be correct, but it also means that on important tasks, you\u2019re giving the customers B-grade experience where it matters most.\u201d\u202f~ Des Traynor, co-founder \u2013 Intercom<\/strong><\/li>\n\n\n\n
- \u201cIt\u2019s amazing to consider that no matter what size of customer we were pitching, or where in the world we were selling, a singular idea drove all our accomplishments: we never sold features. We sold the model and we sold the customer\u2019s success.\u201d\u202f~ Mark Benioff, co-founder \u2013 Salesforce<\/strong><\/li>\n\n\n\n
- \u201cPeople do not choose Dropbox because it has this much space or gigabytes. They choose it for the experience.\u201d\u202f~ Drew Houston, co-founder \u2013 Dropbox<\/strong><\/li>\n<\/ol>\n\n\n
\n![\"Steli](\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2022\/12\/02123614\/Steli-Efti.png\")
<\/figure><\/div>\n\n\n- \n
- \u201cIt\u2019s not easy, but we built a product that people love to use. Like they really, really love it.\u201d\u202f~ Michael Pryor, co-founder \u2013 Trello<\/strong><\/li>\n\n\n\n
- The first 20 years of the web were won by those that built the best infrastructure. Now it\u2019s won by those that build the best experiences.\u202f~ Aaron Levie, co-founder \u2013 Box<\/strong><\/li>\n\n\n\n
- \u201cWorking hard, that\u2019s the only thing I know better than my competitor. If my competitors say, \u201cI work eight hours a day,\u201d then I can work 10 hours. If you don\u2019t need sleep, I also do not need sleep.\u201d\u202f~ Eric Yuan, founder \u2013\u202f Zoom<\/strong><\/li>\n\n\n\n
- \u201cEvery customer interaction is a marketing opportunity. If you go above and beyond on the customer service side, people are much more likely to recommend you.\u201d\u202f~ Stewart Butterfield, co-founder \u2013 Slack<\/strong><\/li>\n\n\n\n
- \u201cAs technology and markets evolve, companies have to innovate, make innovative products and keep going and try to make a positive change in the world in some respect.\u201d\u202f~ Sridhar Vembu, co-founder \u2013 Zoho<\/strong><\/li>\n\n\n\n
- \u201cPeople want what\u2019s best for them, and they can switch on a dime, because there\u2019s always a new disruptor disrupting the last disruptor. So companies should just strive to keep changing and adapting to their customers\u2019 needs.\u201d\u202f~ Ben Chestnut, co-founder \u2013 MailChimp<\/strong><\/li>\n\n\n\n
- \u201cIn order to remain relevant, you must establish yourself as a thought leader in your industry.\u201d\u202f~ Marc Benioff,\u202fco-founder \u2013 Salesforce<\/strong><\/li>\n\n\n\n
- \u201cWhen key users told us something wasn\u2019t working, we fixed it \u2013 immediately.\u201d\u202f~ Stewart Butterfield, co-founder- Slack<\/strong><\/li>\n<\/ol>\n\n\n\n
Suggested Read: What Is SaaS? Find the Latest SaaS Examples & Trends<\/a><\/strong><\/p>\n\n\n\n
- \n
- \u201cDuring the early stages of Zoom, I personally emailed every customer who canceled our service. One customer replied to my note and accused me of sending auto-generated emails \u201cimpersonating\u201d the CEO \u2014 he said Zoom was a dishonest company! I wrote back that the email was indeed from me, and that it wasn\u2019t generated by one of our marketing tools<\/a>. He still didn\u2019t believe me, so I wrote back again and offered to meet him on a Zoom call right that minute to prove it was me writing the emails.\u201d\u202f~ Eric Yuan, founder\u202f\u2013 Zoom<\/strong><\/li>\n<\/ol>\n\n\n\n
![\"Sridhar](\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2022\/12\/02123608\/Sridhar-Vembu.png\")
<\/figure><\/div>\n\n\n- \n
- \u201cIt\u2019s inevitable that tough situations will come up, but it\u2019s how you react that is the challenge.\u201d\u202f~ Patrick Collison, co-founder \u2013 Stripe<\/strong><\/li>\n\n\n\n
- \u201cCustomer relationships matter more than ever, because your future revenue depends on those relationships lasting well beyond a single transaction.\u201d\u202f~ Mikkel Svane, co-founder \u2013 Zendesk<\/strong><\/li>\n<\/ol>\n\n\n\n
<\/span>Quotes by famous individuals in the SaaS business space who shares their views about the industry!<\/span><\/h2>\n\n\n\n
- \n
- \u201cCustomers won\u2019t care about any particular technology unless it solves a particular problem in a superior way.\u201d \u2013 Peter Thiel<\/strong><\/li>\n\n\n\n
- \u201cProducts tend to succeed thanks to a single core use case that really mattered to users\u201d
\u2013 Othman Laraki<\/strong><\/li>\n\n\n\n- \u201cPeople not caring enough about your product is your true competition, not some other startup\u201d
\u2013 David Cancel<\/strong><\/li>\n<\/ul>\n\n\n\n![\"David](\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2022\/12\/02123540\/David-Skok.png\")
<\/figure><\/div>\n\n\n- \n
- \u201cBusinesses talk a lot about customer loyalty. It makes sense: A person you can count on to buy from you again and again is more valuable than one who disappears after the first transaction.\u201d
– Mikkel Svane<\/strong><\/li>\n\n\n\n- \u201cCustomer support is not an expense to be minimized, but an opportunity to be maximized\u201d
\u2013 Dharmesh Shah<\/strong><\/li>\n\n\n\n- \u201cTake the customer-first approach, and you\u2019ll build a resilient company with an impact \u2014 and a strong future.\u201d – Nick Francis<\/strong><\/li>\n\n\n\n
- \u201cEvery customer interaction is a marketing opportunity. If you go above and beyond on the customer service side, people are more likely to recommend you.\u201d \u2013 Stewart Butterfield<\/strong><\/li>\n<\/ul>\n\n\n\n
Suggested Read: Top B2B SaaS Marketing Strategies for Customer Acquisition (Case Studies, Tips & Examples)<\/a><\/strong><\/p>\n\n\n\n
- \n
- \u201cIf you stay very focused on customers and customer success, people pay attention to that \u2013 and in turn, they also want that same type of success.\u201d \u2013 Aneel Bhusri<\/strong><\/li>\n\n\n\n
- \u201cBuilding a good business involves finding a set of customers that you can serve, however a \u2018great business\u2019 is only realised when you can serve that set of customers in multiple ways.\u201d \u2013 Chris Savage<\/strong><\/li>\n\n\n\n
- \u201cWhen you\u2019re trying to make an important decision, and you\u2019re sort of divided on the issue, ask yourself: If the customer were here, what would she say?\u201d \u2013 Dharmesh Shah<\/strong><\/li>\n<\/ul>\n\n\n
\n![\"Marc](\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2022\/12\/02123546\/Marc-Benioff-SaaS-Quotes.png\")
<\/figure><\/div>\n\n\n- \n
- \u201cYou\u2019ll learn more in a day talking to customers than a week of brainstorming, a month of watching competitors, or a year of market research.\u201d \u2013 Aaron Levie<\/strong><\/li>\n<\/ul>\n\n\n\n
<\/span>Motivational Quote to Inspire SaaS Sales Team<\/span><\/h2>\n\n\n\n
- \n
- \u201cOur greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time\u201d \u2013 Thomas Edison<\/strong><\/li>\n\n\n\n
- \u201cAlways do your best. What you plant now, you will harvest later.\u201d \u2013 Og Mandino<\/strong><\/li>\n\n\n\n
- \u201cBecome the person who would attract the results you seek.\u201d \u2013 Jim Cathcart<\/strong><\/li>\n\n\n\n
- \u201cGrowth and comfort do not coexist.\u201d \u2013 Ginni Rometty<\/strong><\/li>\n<\/ul>\n\n\n\n
<\/span>A Few Inspiring Quotes to Motivate Budding SaaS Founders<\/span><\/h2>\n\n\n\n
- \n
- \u201cThe way to get started is to quit talking and begin doing.\u201d \u2013 Walt Disney<\/strong><\/li>\n\n\n\n
- \u201cI got lucky because I never gave up the search. Are you quitting too soon? Or are you willing to pursue luck with a vengeance?\u201d \u2013\u202fJill Konrath<\/strong><\/li>\n<\/ul>\n\n\n\n
![\"Bill](\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2022\/12\/02123620\/Bill-Gates-SaaS-Quotes.png\")
<\/figure>\n\n\n\n- \n
- \u201cNever wish that life were easier, wish that you were better\u201d \u2013\u202f Jim Rohn<\/strong><\/li>\n\n\n\n
- “Don’t watch the clock; do what it does. Keep going.” \u2013 Sam Levenson<\/strong><\/li>\n<\/ul>\n\n\n\n
<\/span>A Few Quotes to Motivate Budding SaaS Founders<\/span><\/h2>\n\n\n\n
- \n
- \u201cProducts tend to succeed thanks to a single core use case that really mattered to users\u201d\u200a
\u2014 \u200aOthman Laraki, Co-founded Mixer Labs<\/strong><\/li>\n\n\n\n- \u201cThe single best decision we ever made was to make customer service everyone\u2019s job\u201d\u200a
\u2014\u200a David Cancel, Founded Compete<\/strong><\/li>\n\n\n\n- \u201cKeep the team small. All doers, no talkers. Absolutely no middle managers\u201d
\u200a\u2014\u200a Naval, Founder & CEO, AngelList<\/strong><\/li>\n\n\n\n- \u201cWhen you look at your competitors, remember that everything looks perfect at a distance\u201d
\u200a\u2014 \u200aBob Parsons, Founder, GoDaddy<\/strong><\/li>\n\n\n\n- \u201cEveryone else is your boss\u200a\u2014\u200a all of your employees, customers, partners, users, media are your boss.\u201d \u2014\u200a Phil Libin, Founder & CEO, Evernote<\/strong><\/li>\n<\/ul>\n\n\n\n
Suggested Read: How Can SaaS Companies Drive Growth with Word of Mouth Marketing<\/a><\/strong><\/p>\n\n\n\n
- \n
- \u201cIf you aren\u2019t willing to take a shot by going full time it tells investors you aren\u2019t confident enough in the idea or in yourself.\u201d \u200a\u2014\u200a Mark Suster, Entrepreneur, VC<\/strong><\/li>\n\n\n\n
- \u201cThe degree to which a company can utilize habit-forming technologies will increasingly decide which products succeed.\u201d \u200a\u2014\u200a Nir eyal, Writer, TC, Forbes, NirandFar<\/strong><\/li>\n<\/ul>\n\n\n\n
![\"Caterina](\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2022\/12\/02123626\/Caterina-Fake.png\")
<\/figure>\n\n\n\n- \n
- \u201cYou need persistence because everything takes longer than you expect.\u201d \u200a\u2014\u200a Paul Graham, Co-founder, Y-combinator<\/strong><\/li>\n\n\n\n
- \u201cThe few people who used it, myself among them, really loved it. Instead of changing it, we\u2019d find more people like me.\u201d \u200a\u2014\u200a Ben Silbermann, Co-founder, Pinterest<\/strong><\/li>\n<\/ul>\n\n\n\n
Conclusion<\/strong><\/p>\n\n\n\n
We hope that these inspiring SaaS quotes will help you build your own world class SaaS products and ensure excellent experiences for your users!<\/p>\n\n\n\n
Related Categories: Saas Backup Solution<\/a> | Endpoint Backup Solution<\/a> | Email Backup Software<\/a> | Mobile Data Backup Software<\/a> | Disaster Recovery Software<\/a> | Data Recovery Software<\/a><\/strong><\/p>\n\n\n\n
FAQs<\/strong><\/p>\n\n\n
What is a SaaS Quote?<\/h5>
SaaS quote basically includes the views and insights from people\/entrepreneurs from the SaaS industry.<\/p>
Why Is SaaS Quote Important?<\/h5>
It is always important to know the viewpoint of people who have succeeded in your domain and learn from their growth journey.<\/p>
What's Included in Quotes on SaaS?<\/h5>
Quotes on SaaS are driven towards inspiring people from customer onboarding, sales and other teams to serve their customers better. Even budding SaaS entrepreneurs can be inspired from popular SaaS quotes<\/p>
What to Consider When Selecting Quotes on SaaS?<\/h5>
A good SaaS quote is one that has the power to change your perspective. A few things to consider when selecting quotes about SaaS is that it should inspire you to work towards your goal and provide motivation and encouragement needed for a particular day or occasion.<\/p>
How can SaaS Quotes help you with your career growth?<\/h5>
Quotes on SaaS are viewpoints of successful and famous entrepreneurs from the SaaS industry. Reading quotes from their growth journey can give you tips on driving your own career growth and development.<\/p><\/ul><\/div>","protected":false},"excerpt":{"rendered":"
SaaS products are getting more popular day by day. By the end of 2022, nearly 79% of businesses will be using SaaS solutions to streamline different processes. However, customers prefer only the known SaaS brands. So, how are you coping with the competition? What strategies are you adopting to acquire new customers? Here, we have […]<\/p>\n","protected":false},"author":135,"featured_media":36098,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7531],"tags":[],"acf":[],"yoast_head":"\n
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- \u201cThe few people who used it, myself among them, really loved it. Instead of changing it, we\u2019d find more people like me.\u201d \u200a\u2014\u200a Ben Silbermann, Co-founder, Pinterest<\/strong><\/li>\n<\/ul>\n\n\n\n
- \u201cThe degree to which a company can utilize habit-forming technologies will increasingly decide which products succeed.\u201d \u200a\u2014\u200a Nir eyal, Writer, TC, Forbes, NirandFar<\/strong><\/li>\n<\/ul>\n\n\n\n
- \u201cThe single best decision we ever made was to make customer service everyone\u2019s job\u201d\u200a
- “Don’t watch the clock; do what it does. Keep going.” \u2013 Sam Levenson<\/strong><\/li>\n<\/ul>\n\n\n\n
- \u201cI got lucky because I never gave up the search. Are you quitting too soon? Or are you willing to pursue luck with a vengeance?\u201d \u2013\u202fJill Konrath<\/strong><\/li>\n<\/ul>\n\n\n\n
- \u201cAlways do your best. What you plant now, you will harvest later.\u201d \u2013 Og Mandino<\/strong><\/li>\n\n\n\n
- \u201cOur greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time\u201d \u2013 Thomas Edison<\/strong><\/li>\n\n\n\n
- \u201cBuilding a good business involves finding a set of customers that you can serve, however a \u2018great business\u2019 is only realised when you can serve that set of customers in multiple ways.\u201d \u2013 Chris Savage<\/strong><\/li>\n\n\n\n
- \u201cCustomer support is not an expense to be minimized, but an opportunity to be maximized\u201d
- \u201cProducts tend to succeed thanks to a single core use case that really mattered to users\u201d
- \u201cCustomer relationships matter more than ever, because your future revenue depends on those relationships lasting well beyond a single transaction.\u201d\u202f~ Mikkel Svane, co-founder \u2013 Zendesk<\/strong><\/li>\n<\/ol>\n\n\n\n
- \u201cIt\u2019s inevitable that tough situations will come up, but it\u2019s how you react that is the challenge.\u201d\u202f~ Patrick Collison, co-founder \u2013 Stripe<\/strong><\/li>\n\n\n\n
- The first 20 years of the web were won by those that built the best infrastructure. Now it\u2019s won by those that build the best experiences.\u202f~ Aaron Levie, co-founder \u2013 Box<\/strong><\/li>\n\n\n\n
- \u201cIt\u2019s amazing to consider that no matter what size of customer we were pitching, or where in the world we were selling, a singular idea drove all our accomplishments: we never sold features. We sold the model and we sold the customer\u2019s success.\u201d\u202f~ Mark Benioff, co-founder \u2013 Salesforce<\/strong><\/li>\n\n\n\n
- \u201cCustomer support is not an expense to be minimized, but an opportunity to be maximized.\u201d\u202f~ Dharmesh Shah, co-founder \u2013 HubSpot<\/strong><\/li>\n\n\n\n
- \u201cI discovered that in order to succeed with a product you must truly get to know your customers and build something for them.\u201d \u202f~ Marc Benioff, co-founder \u2013 Salesforce<\/strong><\/li>\n\n\n\n