{"id":47536,"date":"2024-04-17T12:56:12","date_gmt":"2024-04-17T07:26:12","guid":{"rendered":"https:\/\/www.techjockey.com\/blog\/?p=47536"},"modified":"2024-04-17T12:56:16","modified_gmt":"2024-04-17T07:26:16","slug":"what-is-grievance-handling-procedure","status":"publish","type":"post","link":"https:\/\/www.techjockey.com\/blog\/what-is-grievance-handling-procedure","title":{"rendered":"What is Grievance Handling Procedure in HRM? Tips & Tricks"},"content":{"rendered":"\n
\n
Summary:<\/strong> If you are receiving a grievance from your employees, then it is important that you follow a fair and effective grievance handling process to avoid legal complications. In this article, you will learn how to manage your organization\u2019s grievances to foster a positive work environment.<\/p>\n<\/div>\n\n\n\n
Grievance handling is an important aspect of Human Resource Management (HRM) that helps to address employee concerns and dissatisfaction within the workplace. A well-defined grievance handling procedure offers a formalized framework for employees to voice their grievances.<\/p>\n\n\n\n
By effectively resolving grievances, an organization can boost employee morale, productivity, and organizational harmony. In this article, we will explore more about the key components and benefits of implementing a procedure for grievance handling in human resources management.<\/p>\n\n\n\n
<\/span>What is a Grievance?<\/span><\/h2>\n\n\n\n
A grievance is the formal employee\u2019s complaint which is filed when an employee is affected by the workplace policies and contract terms violations.<\/p>\n\n\n\n
Within the unionized workplaces, an employee files grievance when the collective bargaining agreement\u2019s terms and conditions are not met. In nonunionized workplaces, these are filed, when a written company policy has been misapplied.<\/p>\n\n\n\n
Grievances take place when an employee is dissatisfied with some elements of his employment. Complaints are generally filed related to bullying, discrimination, unfair treatment, harassment, health and safety, terms and conditions of employment, renumeration issues, and so on.<\/p>\n\n\n\n
Generally, grievances occur when there is a gap in job expectation and reality.<\/p>\n\n\n\n
The organization is expected to offer their staff a safe working environment, proper job description, fair work compensation, respect, etc. When these expectations are not met, then employees’ grievances take place.<\/p>\n\n\n\n
<\/span>Types of Employee Grievance<\/span><\/h2>\n\n\n\n
Employees grievances can be categorized into three different types. These types include individual, group, or union grievances. Let’s understand these grievances in detail below:<\/p>\n\n\n\n
\n
Individual Grievances:<\/strong> Under this type of grievance, only a single employee experiences an issue with the organization. This might include problems like less pay, too much workload, bullying, workplace discrimination, and so on.<\/li>\n\n\n\n
Group Grievances:<\/strong> When a group of employees face any issue within the organization, then they can file a group grievance complaint. This type of grievance includes gender pay gap, organizational changes, employee\u2019s schedules, and so on.<\/li>\n\n\n\n
Union Grievances:<\/strong> Unions can file a grievance complaint when they think that workers’ rights are violated, or they are not protected. For instance, union might file a complaint when they feel that management did not deduct union dues properly.<\/li>\n<\/ul>\n\n\n\n
<\/span>What is Grievance Handling Procedure in HRM?<\/span><\/h2>\n\n\n\n
Grievance handling procedure in Human Resource Management (HRM) is defined as the procedure under which an employee\u2019s complaints and disputes are systematically addressed and resolved.<\/p>\n\n\n\n
The main purpose of this procedure is to provide employees with a channel to report dissatisfaction or issues they are facing within the organization.<\/p>\n\n\n\n
Through this procedure, an equitable resolution is offered that satisfies the employee as well as the organization.<\/p>\n\n\n\n
<\/span>Importance of Grievance Handling Procedure in HRM for Employees & Employers<\/span><\/h2>\n\n\n\n
The successful implementation of employee grievance handling procedure is beneficial for both employees and the employer. Here are some benefits of implementing the same within your organization.<\/p>\n\n\n\n
<\/span>Benefits for Employees of Grievance Process<\/span><\/h3>\n\n\n\n
\n
Employees feel safe and empowered to raise their problems without the fear of reprisal, knowing that they will be treated fairly.<\/li>\n\n\n\n
Following a proper procedure ensures employees that fair and timely resolution to their complaint will be offered, promoting justice.<\/li>\n\n\n\n