{"id":8641,"date":"2019-08-04T10:00:58","date_gmt":"2019-08-04T04:30:58","guid":{"rendered":"https:\/\/www.techjockey.com\/blog\/?p=8641"},"modified":"2025-03-31T16:52:02","modified_gmt":"2025-03-31T11:22:02","slug":"benefits-and-features-of-field-service-management-software","status":"publish","type":"post","link":"https:\/\/www.techjockey.com\/blog\/benefits-and-features-of-field-service-management-software","title":{"rendered":"7 Best Field Service Management Software for Small Businesses"},"content":{"rendered":"\n<p>Managing a team that is not present at the sight of a manager is probably the most daunting task to do.<\/p>\n\n\n\n<p>These tasks involve manual inputs which have a huge probability of committing errors. Incorrect and incomplete information creates unavoidable delays. To take care of these scenarios, we have field service management software. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"what_is_field_service_management_software\"><\/span>What is Field Service Management Software?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>A Field Service Management (FSM) software is an application that manages the resources who work outside of the office premises or on the client site. This includes managing activities like transporting, scheduling work, and administrating activities like billing, inventory, accounting and much more.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.techjockey.com\/category\/field-service-management-software\">Field service management software<\/a> is majorly used to manage installations, repairs, and servicing of equipment.<\/p>\n\n\n\n<p>There are many free field service management software for small business that can be deployed inside the company as well as on the cloud. But it is mostly used online and is integrated with applications for billing, inventory, accounting and HR management. <\/p>\n\n\n\n<p><strong style=\"font-size:24px;\">Types of Field Services That Can be Managed with Service Management Software<\/strong><\/p>\n\n\n\n<ol>\n<li>Repair Services<\/li>\n\n\n\n<li>Maintenance Services<\/li>\n\n\n\n<li>Installation<\/li>\n\n\n\n<li>Business Consultation<\/li>\n<\/ol>\n\n\n\n<ul>\n<li><strong>Repair Services<\/strong><\/li>\n<\/ul>\n\n\n\n<p>A technician goes for a field service if a machine is broken or not working properly at some remote location. Repair services take place in remote locations where the service executive has to travel to.<\/p>\n\n\n\n<ul>\n<li><strong>Maintenance Services<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Maintenance is also a part of field services that re-occur for different devices time to time. To prevent the equipment from wearing out completely, few activities are performed on these devices to make them work properly.<\/p>\n\n\n\n<p>These activities involve replacing the parts that are not performing well, assessing parts for future damage and performing regular inspections. Maintenance of machinery helps minimize frequent breakdowns and increases the shelf life of machines as well.<\/p>\n\n\n\n<ul>\n<li><strong>Installation<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Few machines and devices are complicated to install yourself. You are definitely going to need a technician to install it. The technician will perform a set of tests to ensure that the device that you are about to use is completely functional.<\/p>\n\n\n\n<ul>\n<li><strong>Business Consultation<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Service visits do not necessarily have to be on-the-spot appointments. Business consultation also involves analysis of your device and requirements. Results from the consultation can help gain insights to optimize your machine efficiency.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"1024\" height=\"536\" src=\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2019\/08\/Field-Service-Management_-Banner_inside_1.png\" alt=\"field service management software India\" class=\"wp-image-8650\" srcset=\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2019\/08\/Field-Service-Management_-Banner_inside_1.png 1024w, https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2019\/08\/Field-Service-Management_-Banner_inside_1-300x157.png 300w, https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2019\/08\/Field-Service-Management_-Banner_inside_1-768x402.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<p><strong style=\"font-size: 24px;\">Why Should You Use Field Service Management Software?<\/strong><\/p>\n\n\n\n<p>Job scheduling, mobile access, built-in messaging and analytics are a few of the features of the best field service management software. Let\u2019s have a look at them in detail.<\/p>\n\n\n\n<ul>\n<li><strong>Job Scheduling<\/strong><\/li>\n<\/ul>\n\n\n\n<p>To run processes smoothly, scheduling is a necessity. Without proper scheduling, you will not be able to manage the huge number of changes and resolve the issues cause by improper schedules. For example, if an executive falls sick suddenly, rescheduling has to be done and several last minute changes have to be met.<\/p>\n\n\n\n<p>Rescheduling these tasks manually is almost impossible because of the massive number of variables involved. A field service management software in India comes in handy in these types of crisis.<\/p>\n\n\n\n<ul>\n<li><strong>Mobile Access<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Because these field service executives are not physically present at the office premises, field force management software for cloud supports mobile access as well. This mobile accessibility helps because every activity is recorded on the cloud and we are going towards a digital era. <\/p>\n\n\n\n<p>This mobile interface is basically an app which gives access to crucial information about work to these field service executives. They can view schedules, receive notifications, and mark the work done inside the app.<\/p>\n\n\n\n<ul>\n<li><strong>Reports and Analytics<\/strong><\/li>\n<\/ul>\n\n\n\n<p> Field service management software has a feature of built-in reporting feature. With this feature, you can analyze your data and find latest trends to optimize your business. <\/p>\n\n\n\n<p>This feature analyses data involving the scheduling mechanism, time taken to complete different jobs and various customer service efforts. These reports help to give the best results to make the existing processes even more effective. <\/p>\n\n\n\n<ul>\n<li><strong>Built-in Messaging<\/strong><\/li>\n<\/ul>\n\n\n\n<p>With field service management software, you will receive a built-in messaging system which helps the field service executives to communicate easily. It tracks every bit of communication gives the ability to communicate with executives at one go.<\/p>\n\n\n\n<p>It also lets you tag each technician for each work order. Service executives can ask questions and chat with one another when on the field.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" width=\"1024\" height=\"536\" src=\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2019\/08\/Field-Service-Management_-Banner_inside.png\" alt=\"best field service management software\" class=\"wp-image-8649\" srcset=\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2019\/08\/Field-Service-Management_-Banner_inside.png 1024w, https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2019\/08\/Field-Service-Management_-Banner_inside-300x157.png 300w, https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2019\/08\/Field-Service-Management_-Banner_inside-768x402.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<p><strong style=\"font-size: 24px;\">Why is Field Service Management Software Beneficial?<\/strong><\/p>\n\n\n\n<p>With benefits like field tracking, data management and improved customer service, a field service management software cancan make various business processes a lot simpler. Let\u2019s see what else is stored in a field service management system. <\/p>\n\n\n\n<ul>\n<li><strong>Tracking Anything and Everything <\/strong><\/li>\n<\/ul>\n\n\n\n<p>Things like calculating the time required to complete a job, booking or cancellation of appointments, sending invoices and streamlining the process can be done with field service management software.<\/p>\n\n\n\n<p>Functions like analyzing and organizing the data is also be taken care of by a field service management software. This software can help collate data from different sources across various devices and provide relevant answers to different service related questions.<\/p>\n\n\n\n<ul>\n<li><strong>Managing Your Data <\/strong><\/li>\n<\/ul>\n\n\n\n<p>With the help of Artificial intelligence, a field service management software can assess various variables. This technology can calculate results in an instant with information like machine history, customer location, inventory and service availability. These types of calculations can take hours if done manually.<\/p>\n\n\n\n<ul>\n<li><strong>Internet of Things<\/strong><\/li>\n<\/ul>\n\n\n\n<p>The technology called the Internet of Things is used in field service <a class=\"wpil_keyword_link\" href=\"https:\/\/www.techjockey.com\/category\/scheduling-software\" title=\"scheduling software\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"416\">scheduling software<\/a> to connect every device in the organization. This would enable the technicians to upload and receive information and the customers to book an appointment and schedule it themselves. <\/p>\n\n\n\n<ul>\n<li><strong>Know Your Customers<\/strong><\/li>\n<\/ul>\n\n\n\n<p>There are quite a few appointments that a service executive has to attend in a day. With field service management software, they can make each visit personalized. This software lets you access details about the customer.<\/p>\n\n\n\n<p>Data like customer history, customer address and other background information, let the service executive have a more personal connection with the customer.<\/p>\n\n\n\n<p>This also removes the need of asking those repetitive questions that are asked to the customer since the service executive would already have that information on their device.<\/p>\n\n\n\n<ul>\n<li><strong>Integrate With Third-Party Applications <\/strong><\/li>\n<\/ul>\n\n\n\n<p>You can integrate your field service management software with tools like CRM and ERP to monitor the entire workflow and internal processes. The <a href=\"https:\/\/www.techjockey.com\/category\/erp-software\">ERP software<\/a> will let you integrate the system to help you automate your processes like inventory, purchasing, invoicing and more.<\/p>\n\n\n\n<p>With the integration of <a href=\"https:\/\/www.techjockey.com\/category\/crm-software\">CRM tool<\/a>, you can work on improving the response rate and analyze the areas you are lagging behind.<\/p>\n\n\n\n<ul>\n<li><strong>Manage Your Inventory<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Field service scheduling software can provide the functionality with which it can continuously update the list of the number of parts available in real-time. This feature makes sure that a service executive reaches the site with the required parts on time. <\/p>\n\n\n\n<p>Also, you can re-order those parts on time which are out of stock. This helps in smoothing out the processes in the organization and the overall customer experience as well.<\/p>\n\n\n\n<p>The ultimate goal of a field service management software is to make the existing processes simpler and the communications better.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"7_best_field_service_management_software_for_small_business_in_india\"><\/span>7 Best Field Service Management Software for Small Business in India<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ul>\n<li><strong><a title=\"Freshdesk\" href=\"#freshdesk\">Freshdesk<\/a><\/strong> \u2013 Best Field Sales Management Software<\/li>\n\n\n\n<li><strong><a title=\"ServiceMax\" href=\"#servicemax\">ServiceMax<\/a><\/strong> \u2013 Open Source Field Service Management Software<\/li>\n\n\n\n<li><strong><a title=\"ServiceTrade\" href=\"#servicetrade\">ServiceTrade<\/a><\/strong> \u2013 Free Field Service Management Software<\/li>\n\n\n\n<li><strong><a title=\"Housecall Pro\" href=\"#housecall_pro\">Housecall Pro<\/a><\/strong> \u2013 Best Field Service Management App<\/li>\n\n\n\n<li><strong><a title=\"Jobber\" href=\"#jobber\">Jobber<\/a><\/strong> \u2013 Best Field Force Management Software<\/li>\n\n\n\n<li><strong><a title=\"Service Fusion\" href=\"#service_fusion\">Service Fusion<\/a><\/strong> \u2013 Best Field Management Software for Contractors<\/li>\n\n\n\n<li><strong><a title=\"Field Force Tracker\" href=\"#field_force_tracker\">Field Force Tracker<\/a><\/strong>  \u2013 Best Field Service Scheduling Software<\/li>\n<\/ul>\n\n\n\n<p>Now\nthat you know how important field service management software is, it\u2019s time to get\none for your business as well. You can have a look at the wide variety of field\nservice management software for your organization here and choose the one\nsuitable for your business.<\/p>\n\n\n\n<ol>\n<li><h3 id=\"freshdesk\" style=\"font-size:24px;\"><span class=\"ez-toc-section\" id=\"best_field_sales_management_software_8211_freshdesk\"><\/span>Best Field Sales Management Software &#8211; Freshdesk<span class=\"ez-toc-section-end\"><\/span><\/h3><\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1200\" height=\"628\" src=\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2020\/07\/freshdesk.png.jpg\" alt=\"Field force management software\" class=\"wp-image-18489\"\/><\/figure><\/div>\n\n\n<p><a href=\"https:\/\/www.techjockey.com\/detail\/freshwork-freshdesk\">Freshdesk field management system<\/a> is utilized by businesses to enhance the quality of their on-field services. Freshdesk is one of the best field service management software that helps you engage with customers across several channels including social media. It also automates workflows, saving you time and resources.<\/p>\n\n\n\n<p><strong>Features<\/strong><strong><\/strong><\/p>\n\n\n\n<ul>\n<li><strong>Intuitive interface<\/strong><strong><\/strong><\/li>\n<\/ul>\n\n\n\n<p>Freshdesk\nfield force management app has an intuitive service allowing handling different\nconversations with customers and technicians across multiple channels.<\/p>\n\n\n\n<ul>\n<li><strong>Powerful scheduling dashboard<\/strong> <\/li>\n<\/ul>\n\n\n\n<p>Freshdesk\u2019s\nmobile field force management software lets you assign jobs, manage workload,\nand monitor ongoing services all in one place- through its dashboard.<\/p>\n\n\n\n<ul>\n<li><strong>AI to better engage with customers<\/strong><strong><\/strong><\/li>\n<\/ul>\n\n\n\n<p>Freshdesk\nuses Freddy AI to engage with customers and generate automated responses to\nfrequently asked questions. <\/p>\n\n\n\n<ul>\n<li><strong>Real <a class=\"wpil_keyword_link\" href=\"https:\/\/www.techjockey.com\/category\/time-tracking-software\" title=\"time tracking\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"213\">time tracking<\/a> <\/strong><strong><\/strong><\/li>\n<\/ul>\n\n\n\n<p>This\nfield management system\u2019s Live Map View feature helps you monitor the movements\nof your on-field technicians.<\/p>\n\n\n\n<ul>\n<li><strong>Mobile app<\/strong><strong><\/strong><\/li>\n<\/ul>\n\n\n\n<p>By\nusing this field force management app, technicians can contact customers and\nupdate job status in real time.<\/p>\n\n\n\n<p><strong>Pricing: <\/strong>Price of Freshdesk starts from \u20b91399 per user per month. For more details and demo, you can contact us.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<ol start=\"2\">\n<li><h3 id=\"servicemax\" style=\"font-size:22px;\"><span class=\"ez-toc-section\" id=\"open_source_field_service_management_software_8211_servicemax\"><\/span>Open Source Field Service Management Software &#8211; ServiceMax<span class=\"ez-toc-section-end\"><\/span><\/h3><\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1200\" height=\"628\" src=\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2020\/07\/servicemax.png\" alt=\"Field management system\" class=\"wp-image-18493\"\/><\/figure><\/div>\n\n\n<p>ServiceMax\nopen source field management system is used to provide hassle free field\nservice to customers as well as improve productivity of technicians by\nproviding them with the latest technical tools. <\/p>\n\n\n\n<p>ServiceMax\nalso offers a field force management app which helps technicians see different\nwork orders and access asset and knowledge databases.<\/p>\n\n\n\n<p><strong>Features<\/strong><strong><\/strong><\/p>\n\n\n\n<ul>\n<li><strong>Real time communication <\/strong><strong><\/strong><\/li>\n<\/ul>\n\n\n\n<p>This\nfield service management system allows technicians to communicate with experts,\nback office or each other for quick resolution of issues.<\/p>\n\n\n\n<ul>\n<li><strong>Dispatch and scheduling<\/strong> <\/li>\n<\/ul>\n\n\n\n<p>ServiceMax\u2019s\nscheduling tool is called service board using which dispatchers can manage\ntheir work more efficiently. <\/p>\n\n\n\n<ul>\n<li><strong>Management of work orders<\/strong><strong><\/strong><\/li>\n<\/ul>\n\n\n\n<p>Using\nthis best field service management software, you can keep a track of work\norders assigned to different technicians.<\/p>\n\n\n\n<ul>\n<li><strong>Access to equipment details<\/strong><strong><\/strong><\/li>\n<\/ul>\n\n\n\n<p>Technicians\nworking on an equipment can obtain equipment history, details about its configuration,\nmail reports and much more using ServiceMax.<\/p>\n\n\n\n<ul>\n<li><strong>Customer self service<\/strong><strong><\/strong><\/li>\n<\/ul>\n\n\n\n<p>Using\nServiceMax field management system, customers can generate service requests and\nview the status of their work order. <\/p>\n\n\n\n<p><strong>Pricing: <\/strong>The price of ServiceMax field service management software starts from \u20b97488.29 per user per month. <\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<ol start=\"3\">\n<li><h3 id=\"servicetrade\" style=\"font-size:22px;\"><span class=\"ez-toc-section\" id=\"free_field_service_management_software_8211_servicetrade\"><\/span>Free Field Service Management Software &#8211; ServiceTrade<span class=\"ez-toc-section-end\"><\/span><\/h3><\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1200\" height=\"628\" src=\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2020\/07\/servicetrade.png\" alt=\"Field force software\" class=\"wp-image-18494\"\/><\/figure><\/div>\n\n\n<p>ServiceTrade\nis a free field service management software that allows on field technicians\nand office staff to coordinate and ensure a better customer experience. Through\nits drag and drop interface, you can schedule work orders for technicians and\nthen deliver associated paperwork directly to the customer&#8217;s email address. <\/p>\n\n\n\n<p><strong>Features<\/strong><strong><\/strong><\/p>\n\n\n\n<ul>\n<li><strong>Scheduling technician appointment<\/strong><strong><\/strong><\/li>\n<\/ul>\n\n\n\n<p>ServiceTrade\nfield force management app helps in efficient scheduling of technician\nappointments by showing them the shortest route possible to the desired\nlocation.<\/p>\n\n\n\n<ul>\n<li><strong>Monitoring work order progress<\/strong><strong><\/strong><\/li>\n<\/ul>\n\n\n\n<p>Using\nthis field management system, you can monitor the status of a job without\nhaving to call the technician repeatedly.<\/p>\n\n\n\n<ul>\n<li><strong>Enhanced Time Tracking <\/strong><strong><\/strong><\/li>\n<\/ul>\n\n\n\n<p>With\nthis best field service management software, technicians can start a job with\nGPS enabled time tracking feature.<\/p>\n\n\n\n<ul>\n<li><strong>Customer service portal <\/strong><strong><\/strong><\/li>\n<\/ul>\n\n\n\n<p>Through\nthis free field service management system, customers get to log into a customer\nservice portal where they can see the past and upcoming appointments.<\/p>\n\n\n\n<ul>\n<li><strong>Customized reports<\/strong><strong><\/strong><\/li>\n<\/ul>\n\n\n\n<p>ServiceTrade\nmobile field force management software provides customized reports which help ensure\nbetter customer experience.<\/p>\n\n\n\n<p><strong>Pricing: <\/strong>Premium plans of ServiceTrade software starts from \u20b95909.32 per user per month. <\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<ol start=\"4\">\n<li><h3 id=\"housecall_pro\" style=\"font-size:22px;\"><span class=\"ez-toc-section\" id=\"best_field_service_management_app_8211_housecall_pro\"><\/span>Best Field Service Management App &#8211; Housecall Pro<span class=\"ez-toc-section-end\"><\/span><\/h3><\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1200\" height=\"628\" src=\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2020\/07\/Housecall.png\" alt=\"Best field service management software\" class=\"wp-image-18490\"\/><\/figure><\/div>\n\n\n<p>Housecall\nPro is a cloud-based field service management app used for efficient scheduling\nof technicians for field services. Housecall Pro is a helpful service\nmanagement system to create automated workflows. It also features a GPS enabled\ntracking system, online payment gateways and real time notifications.<\/p>\n\n\n\n<p><strong>Features:<\/strong><strong><\/strong><\/p>\n\n\n\n<ul>\n<li><strong>Advanced online booking<\/strong><strong><\/strong><\/li>\n<\/ul>\n\n\n\n<p>This\nfield management system lets customers schedule an appointment through your\nwebsite, Facebook and Instagram.&nbsp; <\/p>\n\n\n\n<ul>\n<li><strong>Creating and editing jobs<\/strong><strong><\/strong><\/li>\n<\/ul>\n\n\n\n<p>Using\nHousecall Pro best field service management software\u2019s drag and drop interface,\nyou can easily create jobs and edit them later.<\/p>\n\n\n\n<ul>\n<li><strong>Real time dispatching<\/strong><strong><\/strong><\/li>\n<\/ul>\n\n\n\n<p>This\nfield service management system notifies the staff assigned to a job as soon as\nit is created, or any updates are made to an existing job.<\/p>\n\n\n\n<ul>\n<li><strong>Online payment<\/strong><strong><\/strong><\/li>\n<\/ul>\n\n\n\n<p>Using\nthis field force management app, your customers can securely process payment\nonline after completion of the job.<\/p>\n\n\n\n<ul>\n<li><strong>All in one dashboard<\/strong><strong><\/strong><\/li>\n<\/ul>\n\n\n\n<p>Housecall\nPro dashboard shows everything important for your business: from technician\u2019s\nresponse to analysis of customer satisfaction. <\/p>\n\n\n\n<p><strong>Pricing: <\/strong>Starting price of Housecall Pro is \u20b93665.27 per month per user. <\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<ol start=\"5\">\n<li><h3 id=\"jobber\" style=\"font-size:22px;\"><span class=\"ez-toc-section\" id=\"best_field_force_management_software_8211_jobber\"><\/span>Best Field Force Management Software &#8211; Jobber<span class=\"ez-toc-section-end\"><\/span><\/h3><\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1200\" height=\"628\" src=\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2020\/07\/Jobber.png\" alt=\"Field service management system\" class=\"wp-image-18491\"\/><\/figure><\/div>\n\n\n<p>Jobber\nis one of the best field force management software that is suitable for small\nand medium businesses to provide efficient field services. Using jobber, you\ncan assign multiple technicians to a single job. With its robust tracking\nsystem, you can monitor a technician\u2019s progress on a job. <\/p>\n\n\n\n<p><strong>Features:<\/strong><strong><\/strong><\/p>\n\n\n\n<ul>\n<li><strong>Addition of notes or photos<\/strong><strong><\/strong><\/li>\n<\/ul>\n\n\n\n<p>Technicians\non the job can add notes or photos of equipment to obtain help from experts regarding\nits service.<\/p>\n\n\n\n<ul>\n<li><strong>Customer notifications<\/strong><strong><\/strong><\/li>\n<\/ul>\n\n\n\n<p>This\nfield force management app notifies a customer when a technician is assigned to\ntheir service request and when the technician is on his\/her way.<\/p>\n\n\n\n<ul>\n<li><strong>Multi device access<\/strong><strong><\/strong><\/li>\n<\/ul>\n\n\n\n<p>This\nfield service management system allows users to book appointments from mobile phones,\ntablets and desktop.<\/p>\n\n\n\n<ul>\n<li><strong>Interactive user interface<\/strong><strong><\/strong><\/li>\n<\/ul>\n\n\n\n<p>Jobber\nfield force management app\u2019s modern design makes it easy for the first-time\nusers to schedule a technician\u2019s appointment.<\/p>\n\n\n\n<ul>\n<li><strong>Frequent updates <\/strong><strong><\/strong><\/li>\n<\/ul>\n\n\n\n<p>Jobber\nfield management system updates on a regular basis to add more customer\nfriendly features.<\/p>\n\n\n\n<p><strong>Pricing: <\/strong>The starting price of Jobber mobile field force management system is \u20b92169.24 per month.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<ol start=\"6\">\n<li><h3 id=\"service_fusion\" style=\"font-size:22px;\"><span class=\"ez-toc-section\" id=\"best_field_management_software_for_contractors_8211_service_fusion\"><\/span>Best Field Management Software for Contractors &#8211; Service Fusion<span class=\"ez-toc-section-end\"><\/span><\/h3><\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1200\" height=\"628\" src=\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2020\/07\/service-fusion.png\" alt=\"Field force management app\" class=\"wp-image-18492\"\/><\/figure><\/div>\n\n\n<p>Service\nfusion field management system is a field service management software for small\nbusinesses that is used for better scheduling of technicians for field jobs.\nService fusion offers voice and text messaging features as well as the integration\nwith GPS stamped tracking systems and online payment gateways.<\/p>\n\n\n\n<p><strong>Features<\/strong><strong><\/strong><\/p>\n\n\n\n<ul>\n<li><strong>Better customer management<\/strong><strong><\/strong><\/li>\n<\/ul>\n\n\n\n<p>Using\nService fusion field service management system, you can set multiple customer\nservice locations, preferred channels of communication and their mode of\npayment.<\/p>\n\n\n\n<ul>\n<li><strong>Text message notification<\/strong><strong><\/strong><\/li>\n<\/ul>\n\n\n\n<p>Service\nFusion is one of the best field service management software that sends\nnotifications to both customers and technicians about scheduled jobs.<\/p>\n\n\n\n<ul>\n<li><strong>Functional mobile app<\/strong><strong><\/strong><\/li>\n<\/ul>\n\n\n\n<p>By using\nthis field force management app, field workers can clock in a job and record\nits completion.<\/p>\n\n\n\n<ul>\n<li><strong>No contact, digital signature<\/strong><strong><\/strong><\/li>\n<\/ul>\n\n\n\n<p>This\nfield force management software provides customers the feature of recording\ntheir sign digitally from their own device. <\/p>\n\n\n\n<ul>\n<li><strong>Uploading job specific photos<\/strong><strong><\/strong><\/li>\n<\/ul>\n\n\n\n<p>Technicians\ncan upload job photos and access them in the future in case of a similar\nservice request.<\/p>\n\n\n\n<p><strong>Pricing: <\/strong>The starting price of Service Fusion field management system is \u20b97405.35 per month. <\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<ol start=\"7\">\n<li><h3 id=\"field_force_tracker\" style=\"font-size:22px;\"><span class=\"ez-toc-section\" id=\"best_field_service_scheduling_software_8211_field_force_tracker\"><\/span>Best Field Service Scheduling Software &#8211; Field Force Tracker<span class=\"ez-toc-section-end\"><\/span><\/h3><\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1200\" height=\"628\" src=\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2020\/07\/field-force-tracker.png\" alt=\"Field service scheduling software\" class=\"wp-image-18488\"\/><\/figure><\/div>\n\n\n<p>Field Force Tracker is a <a href=\"https:\/\/www.techjockey.com\/detail\/field-force-software\">cloud-based field service management system<\/a> that is used by organisations to keep a track of on field technicians. Field Force Tracker offers a dashboard through which you can keep a tab of job histories and manage incoming requests. It also includes VoIP that allows customers to contact technicians from the software itself.<\/p>\n\n\n\n<p><strong>Features<\/strong><strong><\/strong><\/p>\n\n\n\n<ul>\n<li><strong>Smart scheduling<\/strong><strong><\/strong><\/li>\n<\/ul>\n\n\n\n<p>Field\nForce Tracker assigns incoming jobs to technicians based on their skill set for\nproper utilization of the entire workforce.<\/p>\n\n\n\n<ul>\n<li><strong>Efficient management of work orders<\/strong><strong><\/strong><\/li>\n<\/ul>\n\n\n\n<p>The\nbest field service management software attaches colour codes to each job to\nknow its progress.<\/p>\n\n\n\n<ul>\n<li><strong>Customer history<\/strong><strong><\/strong><\/li>\n<\/ul>\n\n\n\n<p>This\nfield force management app lets you see a customer\u2019s request history upon\nreceiving a new request.<\/p>\n\n\n\n<ul>\n<li><strong>Supports different time zones and currencies<\/strong><strong><\/strong><\/li>\n<\/ul>\n\n\n\n<p>Field\nforce tracker is available for use in multiple languages and accepts payments\nin different currencies.<\/p>\n\n\n\n<ul>\n<li><strong>Field employee location tracking<\/strong><strong><\/strong><\/li>\n<\/ul>\n\n\n\n<p>By using this mobile field force management software, you can keep a tab on the real time location of field employees, in\/out time, idle time, etc.<\/p>\n\n\n\n<p><strong>Pricing: <\/strong>The price of Field Force Tracking starts from \u20b91121.27 per user per month. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Managing a team that is not present at the sight of a manager is probably the most daunting task to do. These tasks involve manual inputs which have a huge probability of committing errors. Incorrect and incomplete information creates unavoidable delays. To take care of these scenarios, we have field service management software. What is [&hellip;]<\/p>\n","protected":false},"author":39,"featured_media":31020,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9433],"tags":[5839,8020,5837,5840,5838,5841],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.2 (Yoast SEO v22.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>7 Best Field Service Management Software for Small Businesses<\/title>\n<meta name=\"description\" content=\"Field service management software is what you should get if your employees work on the field or visit client locations often. Find list of feature &amp; benefit\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.techjockey.com\/blog\/wp-json\/wp\/v2\/posts\/8641\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"7 Best Field Service Management Software for Small Businesses\" \/>\n<meta property=\"og:description\" content=\"Field service management software is what you should get if your employees work on the field or visit client locations often. Find list of feature &amp; benefit\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.techjockey.com\/blog\/wp-json\/wp\/v2\/posts\/8641\" \/>\n<meta property=\"og:site_name\" content=\"Techjockey.com Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Techjockey\/\" \/>\n<meta property=\"article:published_time\" content=\"2019-08-04T04:30:58+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-31T11:22:02+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2022\/07\/13154403\/field-service-management-software-for-small-businesses.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Riya Basu\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@TechJockeys\" \/>\n<meta name=\"twitter:site\" content=\"@TechJockeys\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Riya Basu\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"14 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"7 Best Field Service Management Software for Small Businesses","description":"Field service management software is what you should get if your employees work on the field or visit client locations often. Find list of feature & benefit","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.techjockey.com\/blog\/wp-json\/wp\/v2\/posts\/8641","og_locale":"en_US","og_type":"article","og_title":"7 Best Field Service Management Software for Small Businesses","og_description":"Field service management software is what you should get if your employees work on the field or visit client locations often. Find list of feature & benefit","og_url":"https:\/\/www.techjockey.com\/blog\/wp-json\/wp\/v2\/posts\/8641","og_site_name":"Techjockey.com Blog","article_publisher":"https:\/\/www.facebook.com\/Techjockey\/","article_published_time":"2019-08-04T04:30:58+00:00","article_modified_time":"2025-03-31T11:22:02+00:00","og_image":[{"width":1200,"height":628,"url":"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2022\/07\/13154403\/field-service-management-software-for-small-businesses.png","type":"image\/png"}],"author":"Riya Basu","twitter_card":"summary_large_image","twitter_creator":"@TechJockeys","twitter_site":"@TechJockeys","twitter_misc":{"Written by":"Riya Basu","Est. reading time":"14 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.techjockey.com\/blog\/benefits-and-features-of-field-service-management-software#article","isPartOf":{"@id":"https:\/\/www.techjockey.com\/blog\/benefits-and-features-of-field-service-management-software"},"author":{"name":"Riya Basu","@id":"https:\/\/www.techjockey.com\/blog\/#\/schema\/person\/7606338e375cd643edf5f8021717f673"},"headline":"7 Best Field Service Management Software for Small Businesses","datePublished":"2019-08-04T04:30:58+00:00","dateModified":"2025-03-31T11:22:02+00:00","mainEntityOfPage":{"@id":"https:\/\/www.techjockey.com\/blog\/benefits-and-features-of-field-service-management-software"},"wordCount":2579,"publisher":{"@id":"https:\/\/www.techjockey.com\/blog\/#organization"},"image":{"@id":"https:\/\/www.techjockey.com\/blog\/benefits-and-features-of-field-service-management-software#primaryimage"},"thumbnailUrl":"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2022\/07\/13154403\/field-service-management-software-for-small-businesses.png","keywords":["best field service management software","Field force management software","Field Service Management Software","field service management software cloud","field service management software for small business","field service management software India"],"articleSection":["Field Service Management Software"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.techjockey.com\/blog\/benefits-and-features-of-field-service-management-software","url":"https:\/\/www.techjockey.com\/blog\/benefits-and-features-of-field-service-management-software","name":"7 Best Field Service Management Software for Small Businesses","isPartOf":{"@id":"https:\/\/www.techjockey.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.techjockey.com\/blog\/benefits-and-features-of-field-service-management-software#primaryimage"},"image":{"@id":"https:\/\/www.techjockey.com\/blog\/benefits-and-features-of-field-service-management-software#primaryimage"},"thumbnailUrl":"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2022\/07\/13154403\/field-service-management-software-for-small-businesses.png","datePublished":"2019-08-04T04:30:58+00:00","dateModified":"2025-03-31T11:22:02+00:00","description":"Field service management software is what you should get if your employees work on the field or visit client locations often. Find list of feature & benefit","breadcrumb":{"@id":"https:\/\/www.techjockey.com\/blog\/benefits-and-features-of-field-service-management-software#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.techjockey.com\/blog\/benefits-and-features-of-field-service-management-software"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.techjockey.com\/blog\/benefits-and-features-of-field-service-management-software#primaryimage","url":"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2022\/07\/13154403\/field-service-management-software-for-small-businesses.png","contentUrl":"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2022\/07\/13154403\/field-service-management-software-for-small-businesses.png","width":1200,"height":628,"caption":"field service management software for small businesses"},{"@type":"BreadcrumbList","@id":"https:\/\/www.techjockey.com\/blog\/benefits-and-features-of-field-service-management-software#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.techjockey.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Field Service Management Software","item":"https:\/\/www.techjockey.com\/blog\/category\/field-service-management-software"},{"@type":"ListItem","position":3,"name":"7 Best Field Service Management Software for Small Businesses"}]},{"@type":"WebSite","@id":"https:\/\/www.techjockey.com\/blog\/#website","url":"https:\/\/www.techjockey.com\/blog\/","name":"Techjockey.com Blog","description":"","publisher":{"@id":"https:\/\/www.techjockey.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.techjockey.com\/blog\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.techjockey.com\/blog\/#organization","name":"Techjockey Infotech Private Limited","url":"https:\/\/www.techjockey.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.techjockey.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2019\/12\/logo.png","contentUrl":"https:\/\/cdn.techjockey.com\/blog\/wp-content\/uploads\/2019\/12\/logo.png","width":72,"height":72,"caption":"Techjockey Infotech Private Limited"},"image":{"@id":"https:\/\/www.techjockey.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/Techjockey\/","https:\/\/twitter.com\/TechJockeys","https:\/\/www.linkedin.com\/company\/techjockey","https:\/\/www.youtube.com\/@techjockeydotcom"]},{"@type":"Person","@id":"https:\/\/www.techjockey.com\/blog\/#\/schema\/person\/7606338e375cd643edf5f8021717f673","name":"Riya Basu","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.techjockey.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/dc4d5b0b0d25d497b5d9e23359e12365?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/dc4d5b0b0d25d497b5d9e23359e12365?s=96&d=mm&r=g","caption":"Riya Basu"},"description":"Riya Basu, a core member of the content team at Techjockey.com, has previously worked with several brands related to lifestyle, travel, education and f&amp;b. However, technical content writing is currently her niche with more than 2 years of experience in writing about business software and hardware. She is a YouTuber who creates videos about fashion, food, technology and fitness. A photography enthusiast, she loves to write stories about people and places.","sameAs":["https:\/\/www.techjockey.com\/","https:\/\/www.linkedin.com\/in\/iamriyabasu\/"],"gender":"Female","award":["Champions of the Year","Issued by NIIT Ltd. \u00b7 Aug 2018 || Director Award","Issued by Ansal Institute of Technology \u00b7 May 2013"],"knowsAbout":["Arts and Culture || Children || Civil Rights and Social Action || Environment || Human Rights || Science and Technology"],"knowsLanguage":["English","Hindi","Bengali"],"jobTitle":"Marketing Communications Manager","worksFor":"Techjockey Infotech Pvt. Ltd.","url":"https:\/\/www.techjockey.com\/blog\/author\/riya-basu"}]}},"_links":{"self":[{"href":"https:\/\/www.techjockey.com\/blog\/wp-json\/wp\/v2\/posts\/8641"}],"collection":[{"href":"https:\/\/www.techjockey.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.techjockey.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.techjockey.com\/blog\/wp-json\/wp\/v2\/users\/39"}],"replies":[{"embeddable":true,"href":"https:\/\/www.techjockey.com\/blog\/wp-json\/wp\/v2\/comments?post=8641"}],"version-history":[{"count":4,"href":"https:\/\/www.techjockey.com\/blog\/wp-json\/wp\/v2\/posts\/8641\/revisions"}],"predecessor-version":[{"id":54007,"href":"https:\/\/www.techjockey.com\/blog\/wp-json\/wp\/v2\/posts\/8641\/revisions\/54007"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.techjockey.com\/blog\/wp-json\/wp\/v2\/media\/31020"}],"wp:attachment":[{"href":"https:\/\/www.techjockey.com\/blog\/wp-json\/wp\/v2\/media?parent=8641"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.techjockey.com\/blog\/wp-json\/wp\/v2\/categories?post=8641"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.techjockey.com\/blog\/wp-json\/wp\/v2\/tags?post=8641"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}