Freshdesk Contact Center

Call Center Software

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Freshdesk Contact Center Alternatives

Aavaz Call Center Suite

Call Center Software

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Aavaz Call Center Suite Alternatives

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Starting Price

₹ 1399.00 /month

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Contact Center

ITES
Contact Center

Inbound Call Center
Queue Callback
Omnichannel Routing
Service Level Monitoring
Speech Enabled IVR

View all Freshdesk Contact Center features

Contact Management
Multichannel Support
Inbound and Outbound Calls
Attendance Management
Sales Workflow Automation

View all Aavaz Call Center Suite features

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Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

Deployment

Web Based
On Premises

Device Supported

Desktop
Mobile
Tablet
iPad

Operating System

Ubuntu
Windows
iOS
Android
Mac OS
Windows(Phone)
Linux

A Quick Comparison Between Freshdesk Contact Center and Aavaz Call Center Suite

Let’s have a detailed comparison of Freshdesk Contact Center vs Aavaz Call Center Suite to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Freshdesk Contact Center or Aavaz Call Center Suite fits your business.

Comparison of Freshdesk Contact Center vs Aavaz Call Center Suite In terms of Features

Freshdesk Contact Center includes features like Inbound Call Center, Queue Callback, Omnichannel Routing and Service Level Monitoring. Aavaz Call Center Suite is known for functionalities like Contact Management, Multichannel Support, Inbound and Outbound Calls and Attendance Management. When you compare Freshdesk Contact Center vs Aavaz Call Center Suite, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Freshdesk Contact Center and Aavaz Call Center Suite In terms of Deployment Type

While Freshdesk Contact Center supports Web Based deployment; Aavaz Call Center Suite is suitable for Web Based deployment. While selecting between Freshdesk Contact Center and Aavaz Call Center Suite, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Freshdesk Contact Center or Aavaz Call Center Suite: Which Is Ideal for Your Industry

Freshdesk Contact Center is ideal for industries like Contact Center. For ITES and Contact Center, Aavaz Call Center Suite is a better choice. If you are confused between Freshdesk Contact Center or Aavaz Call Center Suite, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Freshdesk Contact Center or Aavaz Call Center Suite

Freshdesk Contact Center and Aavaz Call Center Suite can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Freshdesk Contact Center and Aavaz Call Center Suite during demo to decide which one is best for your business.

FAQs

Is Freshdesk Contact Center better than Aavaz Call Center Suite?

While Freshdesk Contact Center offers customized features, Aavaz Call Center Suite has diverse modules. Select between Freshdesk Contact Center or Aavaz Call Center Suite as per your business needs.

Are Freshdesk Contact Center and Aavaz Call Center Suite same?

Both these products offer similar features but with a different approach. While Freshdesk Contact Center emphasizes on user experiences, Aavaz Call Center Suite focuses on functionalities.

Which is better Freshdesk Contact Center or Aavaz Call Center Suite?

It all depends on the functionalities that you prefer. While Freshdesk Contact Center offers add-ons along with essential features, Aavaz Call Center Suite emphasizes on customization.

Is Freshdesk Contact Center the same as Aavaz Call Center Suite?

No, the difference between Freshdesk Contact Center and Aavaz Call Center Suite lies in terms of features and functionalities. While Freshdesk Contact Center can be customized as per the user’s needs, Aavaz Call Center Suite addresses the diverse audience.

Can Freshdesk Contact Center replace Aavaz Call Center Suite?

It depends upon your business requirement. Both Freshdesk Contact Center and Aavaz Call Center Suite provides standard features to cater diverse industry needs.

What is the difference between Freshdesk Contact Center and Aavaz Call Center Suite?

The difference lies in terms of the user interface and functionalities. While Freshdesk Contact Center is customizable, Freshdesk Contact Center offers comprehensive modules.