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  4. ISL Online VS Salesforce Service Cloud

ISL Online VS Salesforce Service Cloud

Let’s have a side-by-side comparison of ISL Online vs Salesforce Service Cloud to find out which one is better. This software comparison between ISL Online and Salesforce Service Cloud is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether ISL Online or Salesforce Service Cloud fits your business.

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ISL Online
ISL Online

4.3

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Salesforce Service Cloud
Salesforce Service Cloud

4.3

Get Free Demo
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ISL Online
ISL Online

4.3

Get Free Demo
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Salesforce Service Cloud
Salesforce Service Cloud

4.3

Get Free Demo

  • Pricing

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  • Buyer’s Guide

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  • Rating & Review
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  • Recommended
  • img 6 Ratings & 0 Reviews
  • icon_desktop icon_ios icon_Android icon_mac icon_linux
  • img 3 Ratings & 0 Reviews
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Pricing

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Price Plans

$ 419

Standard

$ 659

Premium

$ 23976

Enterprise

View Details img

$ 24

Starter Suite (The simple CRM suite for marketing, sales, service, and commerce)

$ 80

Professional (The CRM for service)

$ 165

Enterprise (The CRM for service with built-in AI)

View Details img

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  • Lifetime Plan
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  • img Free Trial
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Offers

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Available offers & discounts

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Ratings

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Overall ratings

4.3

6 Ratings & 0 Reviews

91% Likelihood to Recommend

4.3

3 Ratings & 0 Reviews

93% Likelihood to Recommend

Reviews

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Verified customer reviews

Rating

fcggfch Jan 05, 2025

Rating

Md Sukurdi Dec 07, 2024

Rating

Dipu choudhary Jan 16, 2025

Rating

Ganga Dhar Sep 20, 2024

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Computer groups
  • checked GDPR/CCPA Compliance
  • checked Video Conferencing
  • checked In-Session Chat
  • checked File Sync & Auto Update
  • checked Direct File Access Permissions
  • checked Session Note Taking
  • checked Remote Command Prompt Access
  • checked Bulk File Transfer
  • checked Two-Way File Transfer
  • checked Flexible UI Layout
  • checked Session Scripting
  • checked Custom Keyboard Mapping
  • checked File Manager
  • checked Session Pause
  • checked Screen Sharing with Control
  • checked Centralized Connection Management
  • checked Admin Console
  • checked Error Logs
  • checked User Activity Reports
  • checked Detailed Session Reports
  • checked Language Localization
  • checked Session Recording & Playback
  • checked Blank Screen Mode
  • checked Remote Reboot Options
  • checked Access Logs
  • checked User Access Management
  • checked Remote printing
  • checked Multi-Factor Authentication (MFA)
  • checked Third Party Integration
  • checked Device Management
  • checked Workflow Automation
  • checked API Integration
  • checked Customizable Branding
  • checked End-to-End Encryption
  • checked Unattended Access
  • checked Task Automation 
  • checked Session Timeout & Auto-Lock
  • checked Queue & Schedule Sessions
  • checked Session Handover
  • checked Multi-Monitor Navigation
  • checked Persistent Session
  • checked Mobile Access Support
  • checked Browser-Based Access
  • checked Cross-Platform Compatibility
  • checked Role-Based Access Control (RBAC)
  • checked Audit Logs
  • checked Appointment Management
  • checked Collaboration Tools
  • checked Campaign Management
  • checked Call Logging
  • checked Call Recording
  • checked Routing
  • checked Audit Trail
  • checked Call Center Management
  • checked Customer Service
  • checked Customizable Branding

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Compliance Regulations:

  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA
  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA

Alternatives

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Top Alternative Products

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AnyDesk

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See all ISL Online alternatives img
Salesforce Order Management

Salesforce Order Management

OmniAssist

OmniAssist

Peri CRM

Peri CRM

Delta Sales Force Automation

Delta Sales Force Automation

See all Salesforce Service Cloud alternatives img

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ISL Online vs Salesforce Service Cloud Comparison FAQs

Software questions,
answered

While ISL Online offers customized features, Salesforce Service Cloud has diverse modules. Select between ISL Online or Salesforce Service Cloud as per your business needs.

Both these products offer similar features but with a different approach. While ISL Online emphasizes on user experiences, Salesforce Service Cloud focuses on functionalities.

It all depends on the functionalities that you prefer. While ISL Online offers add-ons along with essential features, Salesforce Service Cloud emphasizes on customization.

No, the difference between ISL Online and Salesforce Service Cloud lies in terms of features and functionalities. While ISL Online can be customized as per the user’s needs, Salesforce Service Cloud addresses the diverse audience.

It depends upon your business requirement. Both ISL Online and Salesforce Service Cloud provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While ISL Online is customizable, ISL Online offers comprehensive modules.

A Quick Comparison Between ISL Online vs Salesforce Service Cloud

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of ISL Online vs Salesforce Service Cloud In terms of Features
  • Comparison Between ISL Online and Salesforce Service Cloud In terms of Deployment Type
  • ISL Online or Salesforce Service Cloud : Which Is Ideal for Your Industry
  • Which Is Better? - ISL Online or Salesforce Service Cloud

Comparison of ISL Online vs Salesforce Service Cloud In terms of Features

ISL Online includes features like E-Computer Courses, GDPR/CCPA Compliance, Video Conferencing and In-Session Chat. Salesforce Service Cloud is known for functionalities like Appointment Management, Collaboration Tools, Campaign Management and Call Logging. When you compare ISL Online vs Salesforce Service Cloud , look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between ISL Online and Salesforce Service Cloud In terms of Deployment Type

While ISL Online supports Web Based and On Premises deployment; Salesforce Service Cloud is suitable for Web Based deployment. While selecting between ISL Online and Salesforce Service Cloud , figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

ISL Online or Salesforce Service Cloud : Which Is Ideal for Your Industry

ISL Online is ideal for industries like All Industries. For All Industries, Salesforce Service Cloud is a better choice. If you are confused between ISL Online or Salesforce Service Cloud , you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - ISL Online or Salesforce Service Cloud

ISL Online and Salesforce Service Cloud can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare ISL Online and Salesforce Service Cloud during demo to decide which one is best for your business.

Author: Techjockey Team

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