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  4. Salesforce Service Cloud VS ISL Online

Salesforce Service Cloud VS ISL Online

Let’s have a side-by-side comparison of Salesforce Service Cloud vs ISL Online to find out which one is better. This software comparison between Salesforce Service Cloud and ISL Online is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Salesforce Service Cloud or ISL Online fits your business.

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Salesforce Service Cloud
Salesforce Service Cloud

4.3

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ISL Online
ISL Online

4.3

Get Free Demo
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Salesforce Service Cloud
Salesforce Service Cloud

4.3

Get Free Demo
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ISL Online
ISL Online

4.3

Get Free Demo

  • Pricing

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  • Rating & Review
  • Platforms
  • Recommended
  • img 3 Ratings & 0 Reviews
  • icon_desktop
  • img 6 Ratings & 0 Reviews
  • icon_desktop icon_ios icon_Android icon_mac icon_linux

Pricing

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Price Plans

$ 24

Starter Suite (The simple CRM suite for marketing, sales, service, and commerce)

$ 80

Professional (The CRM for service)

$ 165

Enterprise (The CRM for service with built-in AI)

View Details img

$ 419

Standard

$ 659

Premium

$ 23976

Enterprise

View Details img

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  • Free Trial
  • Lifetime Plan
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  • img Free Trial
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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Ratings

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Overall ratings

4.3

3 Ratings & 0 Reviews

93% Likelihood to Recommend

4.3

6 Ratings & 0 Reviews

91% Likelihood to Recommend

Reviews

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Verified customer reviews

Rating

Dipu choudhary Jan 16, 2025

Rating

Ganga Dhar Sep 20, 2024

Rating

fcggfch Jan 05, 2025

Rating

Md Sukurdi Dec 07, 2024

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Appointment Management
  • checked Collaboration Tools
  • checked Campaign Management
  • checked Call Logging
  • checked Call Recording
  • checked Routing
  • checked Audit Trail
  • checked Call Center Management
  • checked Customer Service
  • checked Customizable Branding
  • checked Computer groups
  • checked GDPR/CCPA Compliance
  • checked Video Conferencing
  • checked In-Session Chat
  • checked File Sync & Auto Update
  • checked Direct File Access Permissions
  • checked Session Note Taking
  • checked Remote Command Prompt Access
  • checked Bulk File Transfer
  • checked Two-Way File Transfer
  • checked Flexible UI Layout
  • checked Session Scripting
  • checked Custom Keyboard Mapping
  • checked File Manager
  • checked Session Pause
  • checked Screen Sharing with Control
  • checked Centralized Connection Management
  • checked Admin Console
  • checked Error Logs
  • checked User Activity Reports
  • checked Detailed Session Reports
  • checked Language Localization
  • checked Session Recording & Playback
  • checked Blank Screen Mode
  • checked Remote Reboot Options
  • checked Access Logs
  • checked User Access Management
  • checked Remote printing
  • checked Multi-Factor Authentication (MFA)
  • checked Third Party Integration
  • checked Device Management
  • checked Workflow Automation
  • checked API Integration
  • checked Customizable Branding
  • checked End-to-End Encryption
  • checked Unattended Access
  • checked Task Automation 
  • checked Session Timeout & Auto-Lock
  • checked Queue & Schedule Sessions
  • checked Session Handover
  • checked Multi-Monitor Navigation
  • checked Persistent Session
  • checked Mobile Access Support
  • checked Browser-Based Access
  • checked Cross-Platform Compatibility
  • checked Role-Based Access Control (RBAC)
  • checked Audit Logs

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Compliance Regulations:

  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA
  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA

Alternatives

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Top Alternative Products

Salesforce Order Management

Salesforce Order Management

OmniAssist

OmniAssist

Peri CRM

Peri CRM

Delta Sales Force Automation

Delta Sales Force Automation

See all Salesforce Service Cloud alternatives img
AnyDesk

AnyDesk

TeamViewer

TeamViewer

TSplus Remote Support

TSplus Remote Support

Hexaedge Lan Over Internet

Hexaedge Lan Over Internet

See all ISL Online alternatives img

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Salesforce Service Cloud vs ISL Online Comparison FAQs

Software questions,
answered

While Salesforce Service Cloud offers customized features, ISL Online has diverse modules. Select between Salesforce Service Cloud or ISL Online as per your business needs.

Both these products offer similar features but with a different approach. While Salesforce Service Cloud emphasizes on user experiences, ISL Online focuses on functionalities.

It all depends on the functionalities that you prefer. While Salesforce Service Cloud offers add-ons along with essential features, ISL Online emphasizes on customization.

No, the difference between Salesforce Service Cloud and ISL Online lies in terms of features and functionalities. While Salesforce Service Cloud can be customized as per the user’s needs, ISL Online addresses the diverse audience.

It depends upon your business requirement. Both Salesforce Service Cloud and ISL Online provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Salesforce Service Cloud is customizable, Salesforce Service Cloud offers comprehensive modules.

A Quick Comparison Between Salesforce Service Cloud vs ISL Online

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Salesforce Service Cloud vs ISL Online In terms of Features
  • Comparison Between Salesforce Service Cloud and ISL Online In terms of Deployment Type
  • Salesforce Service Cloud or ISL Online: Which Is Ideal for Your Industry
  • Which Is Better? - Salesforce Service Cloud or ISL Online

Comparison of Salesforce Service Cloud vs ISL Online In terms of Features

Salesforce Service Cloud includes features like Appointment Management, Collaboration Tools, Campaign Management and Call Logging. ISL Online is known for functionalities like E-Computer Courses, GDPR/CCPA Compliance, Video Conferencing and In-Session Chat. When you compare Salesforce Service Cloud vs ISL Online, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Salesforce Service Cloud and ISL Online In terms of Deployment Type

While Salesforce Service Cloud supports Web Based deployment; ISL Online is suitable for Web Based and On Premises deployment. While selecting between Salesforce Service Cloud and ISL Online, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Salesforce Service Cloud or ISL Online: Which Is Ideal for Your Industry

Salesforce Service Cloud is ideal for industries like All Industries. For All Industries, ISL Online is a better choice. If you are confused between Salesforce Service Cloud or ISL Online, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Salesforce Service Cloud or ISL Online

Salesforce Service Cloud and ISL Online can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Salesforce Service Cloud and ISL Online during demo to decide which one is best for your business.

Author: Techjockey Team

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