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Activity Feed
CALL ANALYTICS Get info on caller details, call status and time duration. CALL RECORDINGS Listen to call recordings directly
Add New Number
COUNTRY-WISE SELECTION Choose new numbers for different countries. UNIQUE NUMBERS FOR EACH DEPARTMENT Get unique numbers for
Set Working Hours
DEFINE TIMEZONE Set Timezone-based on your location. DEFINE YOUR WORKING HOURS Customize & set working hours according to
Team collaboration
Manage your calls, clients and teammates instantly. All in one place.
Call Recording
Record every call on each of your numbers to better monitor your performance as a team.
Call Analytics
Track your phone support performance. Measure the % of missed calls, call load of each teammate, etc.
On Hold Music
On Hold Music from CallHippo is a great way to keep your callers happy and engaged while on hold or upload your own custom music.
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Pros
“My team has been able to answer more calls with the CallHippo softphone. I've also been able to route calls to the correct agents and play music on hold for my clients.” Siddharth Pandit - Mar 20, 2022
“The CallHippo team is very helpful and accommodating, and they seem to be passionate about the product they're creating.” Sumit Gupta - Mar 20, 2022
Cons
“Dashboard should be provided both as a part of the application and as it's only available on the browser.” Piyush Sharma - Mar 21, 2022
“As of now, I have not had any disadvantages; however, if I do experience problems in the future then I will definitely be giving feedback.” Manish Prakash - Mar 21, 2022
“I didn't get my verification code in the first couple of hours I had it, but everything worked out fine.” Sumit Gupta - Mar 20, 2022
Brand Name | CallHippo |
Information | CallHippo |
Founded Year | 2016 |
Director/Founders | Ankit Dudhwewala |
Company Size | 1-100 |
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