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Continuum CXM Solution

Sold by : Jadu Software

69%

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About Continuum CXM Solution

Jadu is about helping your organisation grow. Jadu want to help you establish a direct connection to your customers. Continuum CXM is a cloud based solution for creating and managing customer conversations. CXM provides a seamless, intuitive and consistent experience for your services teams and customers. Provides your customers with updates at every stage of a case, keeping them informed and reducing the number of calls to your customer services team CXM is powerful, intuitive to use, and does not require extensive user training.

Sold By : Jadu Software

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Continuum CXM Solution Features

Being a SaaS solution, CXM doesn’t have a high upfront cost. You don’t need to buy big, expensive servers and you can roll out one service at a time - CXM grows with you
CXM adapts to your organisation. Define the steps of your customer interactions, sit back and watch them flow
Works across devices to put you in control of your information wherever you are and at all times
Configure alerts to notify you by email, SMS or letter when events happen
Define the key metrics for measuring performance and track them across all of your customer interactions
CXM tracks every customer interaction and enables files to be attached to a case with audit trails
Surface case management information to custom-built portals, management dashboards, smartphone apps and more, using the powerful CXM API
Jadu is a leading Government software provider, with all stored in safe harbor at highly secure data centres
Every customer interaction has a web portal view. Users can see a case timeline, send messages, add notes and attach files

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Continuum CXM Solution Specifications

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Continuum CXM Solution Reviews

69% Highly Recommended

OVERALL 4.7 star-icon

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Customer Feedback

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We love to hear from our buyers! If you have used the solution already, why not share your thoughts and help others make the right purchase.

Amit Singh

Position: User

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Sep 21 2017

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