About CZ Lead Management System

CZ LMS (Lead Management System) integrates all the sources on one platform and capture leads in real time. Another aspect of CZ LMS is the advance metrics with which you can easily identify the lead flow and campaign success. Leads that are ageing can be assigned to and nurtured by marketing team while hot and warm leads can be assigned to the inside sales representatives.

Specification

Deployment

  • Web

    web-based

Operating system

  • W

    Windows

Best suitable for

Size :

1-10

11-15

16-200

201-500

501-1000

1001-5000

5000+

Organization type :

SMEs

Mid Market

Enterprise

Govt

PSUs

Startups

Agencies

Industries :

  • All Industries

About C-Zentrix

C-Zentrix is the flagship product of Towards Vision Technologies Private Limited (TVT). Incorporated in the year 2002. TVT is amongst the leading software product companies of the world providing contact center software and enterprise level software for voice and data applications .C-Zentrix was developed with a vision of creating next-generation, simplified call centre technology solution  by offering customer engagement center to enable better communication and 360° experience for the end customer.
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Features

Allocate leads automatically as per the organizations’ needs based on the rules created by the administrator. Automatic allocation creates trigger and assign leads to teams for quick follow-up.

Remote Work Force can use the Mobile/Tablet app to receive leads via Email, SMS, web or call and update back the status of the same via Email, SMS or call. Field team can use the app, collect leads, and make it accessible to the central team for follow up.

Integrate Email, SMS, Chat and Social Media plugins into the lead management system. Easily plug in different communication channels available from C-Zentrix so that CZ LMS can be powered with suitable notifications for the team.

Extensive reports are available for monitoring the lead status, agent scoreboard, lead score, conversion rate and many more. Various analytics can be generated out of the reports to get an operation dashboard.

Create various user levels with independent logins for different users with different roles. The administrator can define the modules which are active for the enterprise and who can access these modules. The complete modular structure of the application makes it easy to maintain and manage for the administrator.

Plans and Pricing

Web-based

CZ-LMS

PRICE ON REQUEST

  • Automated lead allocation
  • Easy access for remote work force
  • Multimedia plugin
  • Role based acces
  • Automated escalation matrix
  • Analytics and reports
  • CZ Bar integration

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Reviews

Add Review
User

Pramod Kumar

Techjockey has great operating model
Overall

14th November, 2018

Ease of Feature

Ease of Use

Value for money

Customer Service

  • Pros -
  • Techjockey was very helpful in taking my listed requirements and narrowing my search to a usable list of providers. Techjockey then facilitated contact with these providers to provide a more in-depth evaluation. All recommended providers would have met my requirements.
  • Cons -
  • No Cons
User

lakshay chhabra

Great Experience with Techjockey
Overall

7th November, 2018

Ease of Feature

Ease of Use

Value for money

Customer Service

  • Pros -
  • In beginning what was shaping up to be a long, labor-intensive, and overwhelming slog through sales pitches for a new LMS provider, I decided to start by providing some of my company's preliminary LMS requirements to Techjockey.
  • Cons -
  • No Cons
User

Pramod Kumar

Techjockey has great operating model
Overall

14th November, 2018

Ease of Feature

Ease of Use

Value for money

Customer Service

  • Pros -
  • Techjockey was very helpful in taking my listed requirements and narrowing my search to a usable list of providers. Techjockey then facilitated contact with these providers to provide a more in-depth evaluation. All recommended providers would have met my requirements.
  • Cons -
  • No Cons
User

lakshay chhabra

Great Experience with Techjockey
Overall

7th November, 2018

Ease of Feature

Ease of Use

Value for money

Customer Service

  • Pros -
  • In beginning what was shaping up to be a long, labor-intensive, and overwhelming slog through sales pitches for a new LMS provider, I decided to start by providing some of my company's preliminary LMS requirements to Techjockey.
  • Cons -
  • No Cons
User

Soma Shekhar

CZ Lead management system is simple to follow and easily understandable software
Overall

10th September, 2018

Ease of Feature

Ease of Use

Value for money

Customer Service

  • Pros -
  • It is designed efficiently to manage and fulfill the sales team need
  • Cons -
  • No Cons

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