linkedin
  • Become a Seller

Get Free Advice

Show Price

DialDesk logo
Gallery DialDesk demo
dialdesk-call-center dialdesk cloud based dialdesk-vfo
play DialDesk demo
dialdesk-call-center
dialdesk cloud based
dialdesk-vfo

DialDesk

Brand : Ispark Dataconnect

Price On Request

Save Extra with 2 Offers

  • offer_icon Save upto 28%, Get GST Invoice on your business purchase |
  • offer_icon Buy Now & Pay Later, Check offer on payment page.

Indulge in inbound & outbound communications via email, phone, text, chat, etc., to offer customer service and sales support. ...Read more

  • AdviceGet Instant Expert
    Advice
  • PaymentSafe & Secure
    Payment
  • GuaranteedAssured Best Price
    Guaranteed

DialDesk Software Pricing, Features & Reviews

What is DialDesk?

DialDesk is a comprehensive cloud-based solution for call center services that integrates IVR, CRM, and telephony services in one platform. With DailDesk, businesses can streamline and enhance their customer experience through efficient call routing and automated self-service options.

The IVR software allows automated responses to customer queries, which can save time and resources. The powerful CRM tools within DialDesk help build strong customer relationships, providing detailed customer data and analytics. With the ability to host up to 500 simultaneous calls, DialDesk is an ideal choice for small to medium-sized businesses. The platform is easy to use, allowing businesses to quickly set up and manage their call center operations.

Key Functionalities of DialDesk

  • Scalable: Dialdesk is a first-of-its-kind customer service solution for companies of all sizes and industries.
  • Call Analytics: Businesses can track and analyze key metrics such as call volume, average hold time, and average talk time.
  • Call Forwarding: Call forwarding allows you to route incoming calls to multiple phone lines or devices. This functionality ensures that no customer call goes unanswered.
  • Call Recording: Allows businesses to keep track of all their interactions with customers and improve their operations based on the received feedback.

Benefits of DailDesk

  • Offers modules such as automated call routing, call recording, and call forwarding that allows businesses to make and receive phone calls from the cloud.
  • Businesses can use features such as lead tracking, customer segmentation, and sales analytics to manage their sales process from start to finish.
  • With a ticketing system, live chat, and knowledge base businesses can efficiently manage customer support inquiries and provide timely responses.

DialDesk Pricing

DialDesk price details are available on request at techjockey.com.

DialDesk price in India may vary based on factors like customization, additional features required, number of users, and the deployment type. Please request a call back for subscription-related details and to avail offers on premium packages.

DialDesk Pricing & Plans

DialDesk price is available on request

Looking for pricing details, customization requirements or have other queries? We are just a click away.

Get DialDesk Demo

We make it happen! Get your hands on the best solution based on your needs.

Interacted

DialDesk Features

icon_check

Inbound Call Center

Allows customers to contact a business by phone and receive assistance from customer service representatives.

icon_check

Outbound Calling

The system allows businesses to make outgoing calls to customers to provide customer service and sales support.

icon_check

Written communications

The solution allows businesses to communicate with customers via emails, text messages, and website chats.

icon_check

Multichannel Approach

Helps to use multiple communication channels like webchat, social media, and phone to provide customer service.

icon_check

Customised IVRS

The IVR solution allows businesses to create customized automated voice response systems (IVR) to handle customer inquiries.

icon_check

Virtual Front Office

The system allows businesses to create a virtual office environment to provide customer service and sales support.

icon_check

Missed Call Services

The call center system enables businesses to provide customer service and sales support via missed calls.

icon_check

Remote Calling

Businesses can also offer customer service and sales support remotely to their customers.

icon_check

OTP Services

Send one-time passwords (OTP) to customers for authentication and verification purposes.

DialDesk Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Language:
  • Windows
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • SMBs, SMEs, MSMBs
  • English

DialDesk Reviews and Ratings

banner

Would you like to review this product?

Submit Reviews

DialDesk FAQ

A DialDesk, IVR Software is compatible with Windows and macOS operating systems.
A No, DialDesk app is not available for mobile devices.
A DialDesk software supports cloud-based deployment types.
A DialDesk pricing is available on request at techjockey.com.
A DialDesk is typically used in all businesses that need a call management service like call centers, BPOs, etc.
A DialDesk demo is available for free with techjockey.com.
A DialDesk offers a free trial. However, the premium plan with advanced features is available at techjockey.com with exciting deals.
A DialDesk software installation is not required, as it is web-based. Just open the Setup Wizard to get started.
A DialDesk Software helps with, call forwarding, call recording, OTP services, etc. It's a complete solution for businesses that need cloud telephony services to offer customer service and sales support.

DialDesk Alternatives

See All
Why Choose Techjockey?

20,000+ Software Listed 20,000+ Software Listed

Best Price Guaranteed Best Price Guaranteed

Free Expert Consultation Free Expert Consultation

2M+ Happy Customers 2M+ Happy Customers