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About Dquip BPO CRM

BPO CRM is a premium CRM tool to help boost sales, perfect business scaling & have complete awareness about leads & sales operations. The CRM tool has multiple required functionalities including leads, contact management, BPO operations, etc. The software acts as a productivity enhancing tools and can be used as a helpdesk/support tool. Using the solution, companies can handle BPO branch details, save basic contact information, etc.

Specification

Deployment

  • Web

    web-based

  • Perpetual

    Perpetual

Operating system

  • linux

    Linux

  • mac

    Mac OS

  • W

    Windows

Hardware Configuration :

NA

Software Configuration :

NA

Best suitable for

Size :

1-10

11-15

16-200

201-500

501-1000

1001-5000

5000+

Organization type :

SMEs

Mid Market

Enterprise

Govt

PSUs

Startups

Agencies

Industries :

  • All Industries

About Dongre Technoquip

Founded in 2009, the company was started off with custom development and has evolved into a hardcore product based company that specializes in CRM for 16 industries with 200+ customers for various products and services. The company has built an incredibly simple and powerful CRM Software for businesses worldwide.
view more products by Dongre Technoquip

Client References

Bright

Bright

Themis Medicare

Themis Medicare

HP Gas

HP Gas

School

School

Goverment

Goverment

Features

 Sales Management
Place, chase and trace sales targets for your BPO and sales people respectively. Monitor your financial ballooning. Scan & manage the sales progress of your BPO and sales teams.
Add multiple leads. See the condition of each lead follow-up & prioritize accordingly to sell more, faster. Club and assign leads as per your desire.
Follow up
Exercise follow-up calls, emails & sms for lead communications. Schedule follow-up calls, emails & sms to leads. Set reminders for follow-ups, calls and messages.
Service Management
Feed-in multiple products / services. Add their dimensions, specifications and pricing. Categorize products / services.
You can add the contact information of clients. Allot, segregate and communicate seamlessly with your clients via calls, emails and sms.
Serves as your task-oriented calendar. Let's you mark prime dates relevant to your BPO, employees, leads and clients.
Add and handle your BPO and branch details; save and know all the basic contact information. Add, modify and remove contact details & designations of employees according to departments.
Add and handle your BPO and branch details; save and know all the basic contact information. Add, modify and remove contact details & designations of employees according to departments.

Plans and Pricing

On Premise

Dquip BPO CRM (Perpetual)

PRICE ON REQUEST

  • Add and handle your BPO and branch details; save and know all the basic contact information
  • Add- modify and remove contact details & designations of employees according to departments
  • Serves as your task-oriented calendar
  • Let's you mark prime dates relevant to your BPO- employees- leads and clients
  • You can add the contact information of clients
  • Allot- segregate and communicate seamlessly with your clients via calls- emails and sms
  • Feed-in multiple products / services
  • Add their dimensions- specifications and pricing
  • Categorize products/services
  • Exercise follow-up calls- emails & sms for lead communications.
  • Schedule follow-up calls- emails & sms to leads
  • Set reminders for follow-ups- calls and messages.

Web-based

Dquip BPO CRM (Cloud)

PRICE ON REQUEST

  • Add and handle your BPO and branch details; save and know all the basic contact information
  • Add- modify and remove contact details & designations of employees according to departments
  • Serves as your task-oriented calendar
  • Let's you mark prime dates relevant to your BPO- employees- leads and clients
  • You can add the contact information of clients
  • Allot- segregate and communicate seamlessly with your clients via calls- emails and sms
  • Feed-in multiple products / services
  • Add their dimensions- specifications and pricing
  • Categorize products/services
  • Exercise follow-up calls- emails & sms for lead communications.
  • Schedule follow-up calls- emails & sms to leads
  • Set reminders for follow-ups- calls and messages.

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FAQs

Below are some frequently asked questions for Dquip BPO CRM

Q. Do you provide a Mobile App?

Our CRM application works perfectly fine on the latest smart phones, tablets & desktops, and is completely responsive.


Q. Can the CRM be customized?

Yes, we can customize the CRM to a certain extent.


Q. How many days would it take for the CRM implementation?

The time would depend on various factors eg: "Are there any customizations?", "Which hosting option have you picked?", "Are there any extra reports required?", etc. A timeline could be given only after the above questions are answered.


Q. Can you customize the reports as per my needs?

Any extra reports can be added, the existing ones can not be changed. You can refer our demo to see all the reports.


Q. What are the technical specifications of the CRM?

Our CRM is built on open source technologies, LAMP (Linux, Apache, MySQL and PHP).


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