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FieldAware Field Management

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About FieldAware Field Management

 

FieldAware Field Management robust field management software can make a world of difference to the working of field service teams. FieldAware combines its expertise with the industry’s best implementation, on-boarding, and support services to enable companies like you to take full advantage of today’s mobile environment.

Features ·        

  • Map technician capability to jobs and plan for job allocation ·        
  • Track and monitor day-to-day performances ·        
  • Schedule and monitor movement of assets ·        
  • Discover areas that are performing well ·        
  • Stay connected with advanced mobile apps ·        
  • FieldAware's business and customer intelligence can be leveraged to increase business efficiency by 27% and lower customer churn rates by 22%. ·        
  • To learn more about our capabilities and features, request a demo today.  


About Us
In 2009, FieldAware was founded with the future of the field service industry in mind. Our founders began in the mobile space with telematics, the solution that allows a business to track a truck on maps and report statistical data. They soon recognized that providing vehicle tracking only addressed a small segment of the needs for customers. There were great inefficiencies due to the paper and white board systems that were in place as the primary method for dispatch, scheduling, work orders and invoicing. The answer was to create an all-in-one platform that included scheduling and reporting through automated, bidirectional, live communication between the field and the back office. We determined that such a system could increase the revenue for our customers by providing cues for up-sell and cross-sell opportunities, optimizing operations and service calls, improving productivity, and ultimately improving both customer and employee satisfaction. This is what we delivered.

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FieldAware Field Management Features

Without the right technology, making the right scheduling decisions requires vast amounts of time and resources. The FieldAware Smart Scheduler is a force multiplier for your back office staff - giving unprecedented visibility and insight. The FieldAware Smart Scheduler has built in logic that can help you increase your employee and asset utilization. It takes into consideration service regions, worker skills and location, and route efficiency. The result is less travel time, fewer truck rolls, and a better first time fix rate.
FieldAware is made-for-mobile, meaning mobility is at the forefront of our innovations. Our unique combination of rich mobile features built over a user-friendly interface means that FieldAware customers see a 27% increase in business productivity. All FieldAware mobile apps are native and offline enabled, meaning customer data is always at your fingertips.
Choosing a field service management system doesn’t mean you have to change the systems you already use. Conventional ERP, CRM and accounting software often don’t fully address the challenges of field service but businesses running teams in the field need some of the information locked inside those systems to provide the best possible customer experience. With FieldAware you can invest in a best of breed field service system while avoiding the typical issues that lead to lengthy, expensive implementations.
The typical paper work order travels many miles and email work orders are inefficient and filled with errors. FieldAware takes a different approach. We instantly send work orders to your field staff using any iOS, Android or Windows device. They have all the data they need to complete the job right and on the very first visit. You get a signed, ready to invoice work order as soon as the job is complete. This is by far the best work order software available.
FieldAware provides both standard and customized reports and dashboards that enable your company to quickly determine the performance of specific processes, people and products. By aggregating data from the field, your business can measure the KPls that drive meaningful business decisions. Dashboards can be tailored for easy consumption by any department or leadership team.
Field service workforce management is the key to deliver superior customer service. Mobile workforce management solutions enable field service organizations to connect and be in sync with what's happening at the site. FieldAware offers end-to-end mobile workforce management apps to improve deliverability and productivity. FieldAware leverages mobile connectivity to capture all the necessary data that you need to improve field service operations.

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FieldAware Field Management Specifications

Get FieldAware Field Management support20 Chatting right now

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FieldAware Field Management Reviews

75% Highly Recommended

OVERALL 4.6 star-icon

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Customer Feedback

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We love to hear from our buyers! If you have used the solution already, why not share your thoughts and help others make the right purchase.

Karan Syal

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can be trusted

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Oct 2 2017

Prateek

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customer service and customization!

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Mar 24 2018

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