Freshdesk

by : Freshworks

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₹ 1651/month

Inclusive of all taxes

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Save upto 28%, Get GST Invoice on your business purchase |
T&C
Users who have registered businesses can buy products from merchants on the platform that meet their needs. However, all purchases made on the Platform must be for personal use. Users are forbidden from using any of the products they buy through the Platform for business, advertising, resale, or further distribution.
- The user will be sent a Tax Invoice ("GST invoice") for the purchase of all such products, which will, among other things, have the following information printed on it:
  
  - The GSTIN submitted by the User in connection with the registered business of the User.
  - The User's specified Entity Name for the User's Registered Business
- Please be aware that not every product qualifies for a GST Invoice. Only specific items sold by participating sellers and bearing the callout "GST Invoice Available" on the Platform's product detail page will be qualified for GST Invoice.
  The following goods and services will not be eligible for GST Invoice:
  
  - if the items come with Value Added Services such as Complete Mobile Protection or Assured Buyback.
  - if an exchange offer is made concurrently with the purchase of the goods
Please be aware that the GST invoice must include the user's GSTIN and the name of the business entity that the user has specified. Users should make sure the information they enter is accurate.

Any request for a correction to the GST Invoice will not be entertained by Techjockey.com or the Seller. Techjockey.com and the Seller are not responsible for any failure on the part of the user, including issues related to information the user has provided.

Please be aware that Techjockey.com is not in any way responsible for the GST Invoice or any associated input tax credit. Please choose the address that is listed as the registered place of business according to the GST authority's data in order to efficiently claim an input tax credit. Please be aware that the provisions of the GST Act and rules must be followed in order to claim an input tax credit.

The delivery and billing addresses must match; additionally, the GST authority will not grant input tax credits if the delivery address and GSTIN on the GST invoice are from different states. Please be aware that if the wrong GST details are given when placing an order, the order will be automatically canceled.
Buy Now & Pay Later, Check offer on payment page.

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Freshdesk is a customer management software that helps establish a healthy customer-business relationship. This helpdesk software helps businesses manage customer conversations from a single platform and control auto-responses to common queries. This software is important to save time and collabora... Read more

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Freshdesk Software Pricing, Features & Reviews

What is Freshdesk?

With this software, users can prioritize tickets according to their level of importance and assign them to a suitable team. Customers, thereby, can easily keep track of their raised tickets. The software can be used to create workflows efficiently by sharing tickets with various teams without having to compromise on users’ ability to access them.

Unique Features of Freshdesk

Here is a quick rundown of features provided by Freshdesk:

Freshdesk, being a customer service-oriented software, looks for the ultimate satisfaction of customers. As most chat contexts tend to get lost in chat tools, tracking the relevant information can be a little difficult at times.
With this software, users can find the relevant information quickly within the ticket itself, making it easy for the internal teams to work collaboratively within the helpdesk.
Users can avoid reassigning tickets by sharing ownership with the agents involved. Your customers will get their tickets routed to the most appropriate agent. Multilingual capabilities and flexible business hours help cater to a wider customer base.

Pricing of Freshdesk

There are 4 different plans for Freshdesk, including:

Blossom: This plan comes at a price of Rs. 1399/- per month. It is suitable for small teams.
Garden: It comes at a price of Rs. 2599/- per month. It is ideal for growing teams.
Estate: The Estate plan comes at a cost of Rs. 4699/- per month. It is preferred by large teams.
Forest: The Forest plan comes for Rs. 8999/- per month. It is exclusively designed for enterprises.

Benefits of Freshdesk:

Freshdesk is very beneficial for businesses, here are a few listed below for better comprehension of the software:

Freshdesk ticketing systems streamlines all the customer interaction on one platform for easy monitoring and supervision.
Organizations can automate all the basic and repetitive tasks like data entry and updating tickets among many others.
Freshdesk enables the company to retain its brand identity by adding logos and customizing the software to resemble the organization's aesthetics.

What Customizable Options does Freshdesk Provide?

This customer support software helps users streamline the support channels from just one place, letting customers interact with them over the phone, chat, etc. As the software allows conversation within tickets to find relevant information without any hassle, users can invite collaboration with agents or external business partners to discuss and solve issues. Automation allows repetitive tasks to be eliminated and focuses on the critical tickets that require urgent attention. Customers need not wait long as there are plenty of FAQs on the site that will help them immensely. Additionally, users can monitor their teams and make data-driven decisions to ensure the highest level of customer satisfaction.