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about_details_pp About IVR Reporter

IVR Reporter is a tool for monitoring and analyzing the performance of your contact center. Center using Avaya IR's, Operation analyst and Conversant systems. IVR Reporter can show you where improvements are needed and can help you take fast, effective action. With IVRReporter, your contact center managers can view live, real-time information-and see the immediate results of their adjustments.

Sold By : Bhrigus

about_specification_ppIVR Reporter Specification

Organization Type :

  • SMEs

  • Mid Market

  • Enterprise

  • Startups
No. of Employees
  • 1-10
  • 11-15
  • 16-200
  • 201-500
  • 501-1000
Platform :
  • win Windows
Deployment :
  • Web-BasedWeb-Based
Suitable For :
  • Healthcare
Language:
  • English

about_features_ppIVR Reporter Features

  • Server

    Collects data from Reporter Client systems and Stores data in a centralized JDBC compliant database. It provides browser based configuration and management of reporter clients

  • Analyst Services

  • Viewer

  • API Based

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