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About ManageEngine Password Pro MSP Edition

Managed Service Providers (MSP), in particular those managing the IT and network infrastructure of their customers, are swamped by the ever-increasing number of privileged passwords. Without appropriate management tools, this can lead to a haphazard style of password management where the administrative passwords - which grant unlimited access privileges on the IT assets - are stored in plain text in volatile sources like post-its, spreadsheets, printouts and text documents; insecurely shared among technicians without relevant protection, leaving the client organizations open to security attacks.

Specification

Deployment

  • Web

    web-based

  • Perpetual

    Perpetual

Operating system

  • mac

    Mac OS

  • W

    Windows

Best suitable for

Size :

1-10

11-15

16-200

201-500

501-1000

1001-5000

5000+

Organization type :

SMEs

Mid Market

Enterprise

Govt

PSUs

Startups

Agencies

Industries :

  • All Industries

About Zoho

Zoho is a renowned company creating beautiful software to address business automation needs. Over the past decade of its journey, the Zoho suite has emerged to be a leader in software solutions. In an industry where technology changes at a relentless and dizzying pace, Zoho values persistence and endurance as highly as adaptability. With Zoho software solutions, customers get the enduring commitment to keep improving the experience and relentless devotion to customer satisfaction. 
view more products by Zoho

Client References

1st Scotsale

1st Scotsale

Gates By Valet

Gates By Valet

The Cookies Department

The Cookies Department

Spine 66 Studio

Spine 66 Studio

Thomas

Thomas

Features

Securely manage the privileged passwords of their customers IT assets from a single console, yet achieve complete segregation.

Automatically Reset the passwords of servers, databases, network devices and other resources.

Ensure that users only get access to the passwords they own or ones that are shared with them

Video Record & Audit all privileged access, get complete record of all actions

Launch Direct Connection to remote IT resources, websites and applications without the pain of manually entering login credentials

Have the flexibility to entrust the control of the password vault to the MSP administrator, the end user or both, as desired

Get a complete picture on 'who' has access to 'what' passwords through intuitive reports.

Provision, deprovision passwords to users and user groups in bulk. Instantly remove access when a user quits.

Demonstrate to their customers that the critical data are being securely handled and win the trust of clients

Plans and Pricing

On Premise

Standard Edition

Rs. 251650.00 ( Lifetime )

  • 5 Administrator
  • AMS:-Rs 50330
  • Securely Store Client Passwords
  • Selectively Share Among MSP Admins & Clients
  • Launch Direct Connection
  • Automatically Reset Passwords
  • Control Access to Client Network
  • Achieve Concurrent Controls
  • Gain Visibility on Password Access
  • Video Record & Audit
  • Instantly Provision
  • Deprovision
  • Demonstrate Security
  • Win Trust

Standard Edition

Rs. 419650.00 ( Lifetime )

  • 10 Administrator
  • AMS:-Rs 83930
  • Securely Store Client Passwords
  • Selectively Share Among MSP Admins & Clients
  • Launch Direct Connection
  • Automatically Reset Passwords
  • Control Access to Client Network
  • Achieve Concurrent Controls
  • Gain Visibility on Password Access
  • Video Record & Audit
  • Instantly Provision
  • Deprovision
  • Demonstrate Security
  • Win Trust

Premium Edition

Rs. 377650.00 ( Lifetime )

  • 5 Administrator
  • AMS:-Rs 75530
  • Securely Store Client Passwords
  • Selectively Share Among MSP Admins & Clients
  • Launch Direct Connection
  • Automatically Reset Passwords
  • Control Access to Client Network
  • Achieve Concurrent Controls
  • Gain Visibility on Password Access
  • Video Record & Audit
  • Instantly Provision
  • Deprovision
  • Demonstrate Security
  • Win Trust

Premium Edition

Rs. 629650.00 ( Lifetime )

  • 10 Administrator
  • AMS:-Rs 125930
  • Securely Store Client Passwords
  • Selectively Share Among MSP Admins & Clients
  • Launch Direct Connection
  • Automatically Reset Passwords
  • Control Access to Client Network
  • Achieve Concurrent Controls
  • Gain Visibility on Password Access
  • Video Record & Audit
  • Instantly Provision
  • Deprovision
  • Demonstrate Security
  • Win Trust

Enterprise Edition

Rs. 1021650.00 ( Lifetime )

  • 10 Administrator
  • AMS:-Rs 204330
  • Securely Store Client Passwords
  • Selectively Share Among MSP Admins & Clients
  • Launch Direct Connection
  • Automatically Reset Passwords
  • Control Access to Client Network
  • Achieve Concurrent Controls
  • Gain Visibility on Password Access
  • Video Record & Audit
  • Instantly Provision
  • Deprovision
  • Demonstrate Security
  • Win Trust

Enterprise Edition

Rs. 1573950.00 ( Lifetime )

  • 20 Administrator
  • AMS:-Rs 314930
  • Securely Store Client Passwords
  • Selectively Share Among MSP Admins & Clients
  • Launch Direct Connection
  • Automatically Reset Passwords
  • Control Access to Client Network
  • Achieve Concurrent Controls
  • Gain Visibility on Password Access
  • Video Record & Audit
  • Instantly Provision
  • Deprovision
  • Demonstrate Security
  • Win Trust

Web-based

Standard Edition

Rs. 97650.00 ( Per Year )

  • 5 Administrator
  • Securely Store Client Passwords
  • Selectively Share Among MSP Admins & Clients
  • Launch Direct Connection
  • Automatically Reset Passwords
  • Control Access to Client Network
  • Achieve Concurrent Controls
  • Gain Visibility on Password Access
  • Video Record & Audit
  • Instantly Provision
  • Deprovision
  • Demonstrate Security
  • Win Trust

Standard Edition

Rs. 167650.00 ( Per Year )

  • 10 Administrator
  • Securely Store Client Passwords
  • Selectively Share Among MSP Admins & Clients
  • Launch Direct Connection
  • Automatically Reset Passwords
  • Control Access to Client Network
  • Achieve Concurrent Controls
  • Gain Visibility on Password Access
  • Video Record & Audit
  • Instantly Provision
  • Deprovision
  • Demonstrate Security
  • Win Trust

Premium Edition

Rs. 153650.00 ( Per Year )

  • 5 Administrator
  • Securely Store Client Passwords
  • Selectively Share Among MSP Admins & Clients
  • Launch Direct Connection
  • Automatically Reset Passwords
  • Control Access to Client Network
  • Achieve Concurrent Controls
  • Gain Visibility on Password Access
  • Video Record & Audit
  • Instantly Provision
  • Deprovision
  • Demonstrate Security
  • Win Trust

Premium Edition

Rs. 251650.00 ( Per Year )

  • 10 Administrator
  • Securely Store Client Passwords
  • Selectively Share Among MSP Admins & Clients
  • Launch Direct Connection
  • Automatically Reset Passwords
  • Control Access to Client Network
  • Achieve Concurrent Controls
  • Gain Visibility on Password Access
  • Video Record & Audit
  • Instantly Provision
  • Deprovision
  • Demonstrate Security
  • Win Trust

Enterprise edition

Rs. 405650.00 ( Per Year )

  • 10 Administrator
  • Securely Store Client Passwords
  • Selectively Share Among MSP Admins & Clients
  • Launch Direct Connection
  • Automatically Reset Passwords
  • Control Access to Client Network
  • Achieve Concurrent Controls
  • Gain Visibility on Password Access
  • Video Record & Audit
  • Instantly Provision
  • Deprovision
  • Demonstrate Security
  • Win Trust

Enterprise Edition

Rs. 657650.00 ( Per Year )

  • 20 Administrator
  • Securely Store Client Passwords
  • Selectively Share Among MSP Admins & Clients
  • Launch Direct Connection
  • Automatically Reset Passwords
  • Control Access to Client Network
  • Achieve Concurrent Controls
  • Gain Visibility on Password Access
  • Video Record & Audit
  • Instantly Provision
  • Deprovision
  • Demonstrate Security
  • Win Trust

FAQs

Below are some frequently asked questions for ManageEngine Password Pro MSP Edition

Q. Why are my users not notified of their PMP accounts?

Users are notified of their PMP accounts only through email. If they do not get the notification email, check if you have configured the mail server settings properly with the details of the SMTP server in your environment if you have provided valid credentials as part of mail server settings, as some mail servers require them for mails to be sent if the 'Sender E-Mail ID' is properly configured as some mail servers reject emails sent without the from address or mails originating from unknown domains


Q. What are the user roles available in PMP? What are their access levels?

PMP comes with three pre-defined roles: Administrators Password Administrators Password Users Any administrator can be made as "Super Administrator" with the privilege to view and manage all resources.Refer help documentation for details on access levels.


Q. What if I forget my PMP login password?

PMP comes with three pre-defined roles: If you were already given a valid PMP account, you can use the 'Forgot Password?' link available in the login page to reset the password. The user name/e-mail id pair supplied should match the one already configured for the user and in that case, the password will be reset for that user and the new password will be emailed to that email id.


Q. Why does Internet Explorer 7 (and other browsers) complain while accessing PMP console?

PMP comes with three pre-defined roles: The PMP web console always uses HTTPS to communicate with the PMP server. The PMP server comes with a default self-signed SSL certificate, which the standard web browsers will not recognize and issue a warning. Particularly IE 7's warning message appears serious. Ignoring this warning still guarantees encrypted communication between the PMP console and the server but if you want your users to be particularly sure that they are connecting only to the PMP server, you will need to install a SSL certificate that you have bought from a certificate authority, that is recognised by all standard web browsers.


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