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SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account and contact information, the service contracts and in the process providing a superior customer experience. The solution also facilitates best-in-class integrations for enhanced customer support such as Salesforce CRM and Reporting and Analysis. Organizations can generate business critical insights into the customer support operations with the advanced analytics suite.
Product Features
SupportCenter Plus is a complete package of advanced features and tools to facilitate the organizations to run top-class customer support. With ultra-modern technology integrations, the solution provides advanced analytics for exceptional customer experience. This cloud based solution allows mobile access for support reps that need to access Supportcenter Plus via smartphones. The mobile client is compatible with iPhone, android, blackberry and other smart phones. Available in 16 languages, the software makes users feel at ease by presenting to them an interface in their own language. SupportCenter Plus APIs let applications in the organization talk to SupportCenter Plus and exchange data on the go. Compelling features of SupportCenter Plus include:
About The Company
ManageEngine is a division of Zoho Corporation Pvt. Ltd. Zoho is a renowned company creating beautiful software to address business automation needs. Over the past decade of its journey, the Zoho suite has emerged to be a leader in software solutions. In an industry where technology changes at a relentless and dizzying pace, Zoho values persistence and endurance as highly as adaptability. With Zoho software solutions, customers get the enduring commitment to keep improving the experience and relentless devotion to customer satisfaction. The state-of-the-art solutions offered by Zoho equip the businesses with ultra-modern technology and tools contributing to the improved business generation and productivity with utmost customer satisfaction.
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ManageEngine SupportCenter Plus
Platforms
Deployment
Starting Price
₹ 7,110.00
Starting Price
₹ 7,500.00
Starting Price
₹ 12,089.00
Starting Price
₹ 3,500.00
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