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Support
Email, Phone, Portal, Social Media and the list keeps growing every day. Get one view of customer interaction irrespective of the
Billing
Track the time spent for all customers at one place. Use filters to drill down the time entries.
Knowledge Base
Stop losing productivity on repetitive queries; Make first-call resolution a reality. Build your knowledge base easily, group
Customer Portal
Deploy a customizable self-service portal and allow your customers to submit tickets, track them, search the knowledge base and
Account Management
Manage your customer information including the products/services purchased, contracts they are entitled to, their organizational
Multi- Location
Make your users feel at ease by presenting to them an interface in their own language. SupportCenter Plus is available in 16
Integration
Lets applications in your organization talk to SupportCenter Plus and exchange data using SupportCenter Plus APIs.
Mobile Support
Mobile access for Support Reps who need to access SupportCenter Plus via Smartphones. The Mobile Client is compatible with
Reports
Get to know every information of your help desk through intuitive & real time Reports & Dashboards.
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Brand Name | Zoho by Target Integration |
Information | Zoho Corporation, is an Indian multinational company that specialises in software development, cloud computing, and web-based business tools. It is best known for Zoho Office suite. |
Founded Year | 1996 |
Director/Founders | Sridhar Vembu / Tony Thomas |
Company Size | 1000+ Employees |
Other Products | Zoho Mail , Zoho Creator, ManageEngine Mobile Device Manager Plus, ManageEngine AssetExplorer, ManageEngine ServiceDesk Plus |
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