About OtelTMS

OtelTMS proves to be the best solution for any type and scale of hotels to go digital operation. The Task Management application where hospitality was stepping aback because of complications in implementation mainly cost, IT infrastructure requirement and efficiency of staffs to adopt it. Otel Technology has architectured the most economical and efficient solution to automate the hotel servicing digitally. Simply to say all services are logged through cloud based dashboard and the commands are sent to respective sections automatically, those are tracked by computer programmes and notified via SMS and Dashboards. OtelTSM throws reports and MIS algorithmically computed through high end analytics and ticketing system.

OtelTMS Specification

Deployment

  • Web

    web-based

Operating system

  • W

    Windows

OtelTMS is best suitable for

Size :

1-10

11-15

16-200

201-500

501-1000

1001-5000

5000+

Organization type :

SMEs

Mid Market

Enterprise

Govt

PSUs

Startups

Agencies

Industries :

  • Hospitality

About Otel

Otel Technologies is a young team of IT professionals having years of experience in hospitality domain and expertise joined to develop applications for hospitality operations. Company has developed its own user friendly and very useful solutions for hospitality operations that are customer centric. The team having immense knowledge spends more time in forward thinking and designing solutions.
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Features of OtelTMS

Task Management

Sophisticated Task Management system

  • Intelligent reporting system and MIS
  • Employee analytics.
  • Request sent via SMS to service staffs.
  • Maximise service attending within built SMS module

OtelTMS is an end to end solution integrating Incore, OtelApp, OtelPad & OtelMenu.

Every call /request/complaints are logged and rooted to respective Dept

  • Automated Ticket generated for every requests
  • Services Ticketing and Escalation system.

Dashboard for HoD’s & Management

OtelTMS plans and pricing

Web-based

OtelTMS

PRICE ON REQUEST

  • Extensive Back end application
  • Merge all Guest room calls to single hospitality desk concept
  • Every call /request/complaints are logged and rooted to respective Dept
  • Automated Ticket generated for every requests
  • Services Ticketing and Escalation system
  • Request sent via SMS to service staffs
  • Employee analytics
  • Dashboard for HoD’s & Management

OtelTMS alternatives

Atlassian Jira Software

Atlassian Jira Software

Asana

Asana

Taskpro

Taskpro

Bitrix24

Bitrix24

Softronics SmartTask

Softronics SmartTask

ContinuLink

ContinuLink

OtelTMS Reviews and Ratings

Add Review
User

varinder kumar jain

Pleasent work

Overall

30th January, 2019

Ease of Feature

Ease of Use

Value for money

Customer Service

  • Pros -
  • Brilliant administration and staff accommodating , pleasant rooms, great area.
  • Cons -
  • No Cons
User

muneer muhamood

From sceptic to supporter

Overall

7th September, 2018

Ease of Feature

Ease of Use

Value for money

Customer Service

  • Pros -
  • From the first point of contact, it was a matter of hours before I had a list of vendors to choose from. I was able to speak with the vendors and schedule demos within a week. I was THRILLED with the selection. We are in the final stages of determining which platform we are going to use and I am pleased to tell you that it is one of the vendor?s Kevin sent me. This experience has been WONDERFUL! Thank you very much for valuable assistance and time! Your resources and the swift responses from the vendors were amazing! This once daunting task has become a streamlined process that will end up saving my company across the board! Thank you!
  • Cons -
  • No Cons

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