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PTSOL HelpDesk Solution

Sold by : PTSOL

78%

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About PTSOL HelpDesk Solution

EAMbrace - HelpDesk Solution is targeted towards streamlining an organization’s HelpDesk Ticketing process. The solution helps user simplify and automate help desk ticket management and lets them operate beyond traditional methods of lodging call using phone calls or emails which are often tedious and time-consuming. With the help of Web-based portal log and acknowledge tickets from anywhere with just a few clicks. What’s more, raising a service call is just a scan away. Simply the smart phone app to raise call without having to log into a system. 

Sold By : PTSOL

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PTSOL HelpDesk Solution Features

Centralize help desk ticket management – from request creation to closure. Monitor Ticket status in real time.
Automatic call routing by Round-Robin or Pending Calls method.
Dashboard and Reporting functionality.
Get timely alerts via Email/SMS/In-app Notification.
Get vital information like Total Asset Downtime, Material cost, Labour cost, Root cause, Resolution Reason, etc.

Get PTSOL HelpDesk Solution support30 Chatting right now

Buy PTSOL HelpDesk Solution1149 People added this product in their cart

Call for PTSOL HelpDesk Solution demo2558 People requested to call back

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PTSOL HelpDesk Solution Specifications

Get PTSOL HelpDesk Solution support30 Chatting right now

Buy PTSOL HelpDesk Solution1149 People added this product in their cart

Call for PTSOL HelpDesk Solution demo2558 People requested to call back

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PTSOL HelpDesk Solution Reviews

78% Highly Recommended

OVERALL 4.6 star-icon

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Customer Feedback

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We love to hear from our buyers! If you have used the solution already, why not share your thoughts and help others make the right purchase.

Deepak dash

Position: User

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They suggested several good matches

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Oct 14 2016

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