About PTSOL HelpDesk Solution

EAMbrace - HelpDesk Solution is targeted towards streamlining an organization’s HelpDesk Ticketing process. The solution helps user simplify and automate help desk ticket management and lets them operate beyond traditional methods of lodging call using phone calls or emails which are often tedious and time-consuming. With the help of Web-based portal log and acknowledge tickets from anywhere with just a few clicks. What’s more, raising a service call is just a scan away. Simply the smart phone app to raise call without having to log into a system. 

Best suitable for

Size :

1-10

11-15

16-200

201-500

501-1000

1001-5000

5000+

Organization type :

SMEs

Mid Market

Enterprise

Govt

PSUs

Startups

Agencies

Industries :

Specification

Deployment

  • web-based

Operating system

  • Mac OS

  • Windows

Hardware Configuration :

No specific requirement shared by the Vendor

Software Configuration :

o OS - Windows Server 2008(2012 Preferred), 8GB RAM (minimum)"

About PTSOL

Progressive Technology Solutions PTSOL is a software and technology solutions and services company founded in 2002 and headquartered in Silicon Valley, CA, USA with its offices in Europe (United Kingdom), UAE (Dubai) and India (Mumbai/Pune). PTSOL team has developed highly modular and configurable enterprise asset management software EAMbrace. 

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Client References

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Features

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Plans and Pricing

Perpetual

------ No Plan Added -----

Web-based

Regular

₹ 100000.00


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