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Userlike

Brand : Userlike

Starting at $ 100

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Userlike is a live chat software that enables direct communication between businesses and customers. ...Read more

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Userlike Software Pricing, Features & Reviews

What is Userlike?

Userlike is the premier live chat and customer messaging software, renowned in Germany for its exceptional capabilities. It is designed explicitly for seamless customer engagement and offers a powerful live chat plugin tailored for WordPress. The platform facilitates direct communication between businesses and customers through website chat and popular messaging platforms such as WhatsApp, Facebook, Telegram, Threema, and SMS.

Customers can initiate a conversation in real-time or resume it later, more conveniently, mirroring the functionality of their preferred messaging applications. For more intricate inquiries or personalized product demonstrations, it equips agents with a swift transition from chat to browser-based video calls, complete with screen sharing capabilities.

The messaging software empowers companies to guide website visitors comprehensively along their buyer journey, thus forging stronger customer relationships. Leveraging self-learning chatbots, FAQ pages, and contact forms, businesses can effortlessly provide prompt assistance. These tools are fortified by an AI knowledge base that autonomously refines its understanding over time, augmenting the precision of responses to customer inquiries.

Why Choose Userlike Customer Support Software?

Userlike allows you to monitor user actions on your website to understand and address their needs more effectively. It allows you to initiate conversations with visitors based on predefined criteria, increasing engagement. You can convert chats into tickets to efficiently track and resolve complex issues. The live messaging tool allows you to automatically acknowledge incoming messages and set customer expectations for response times.

It allows you to direct incoming chats to appropriate agents or departments based on skillset or availability. The software provides access to valuable information about visitors, such as their location, referral source, and browsing history. It notifies customers when agents type, indicating an active and attentive conversation. The customer engagement software allows you to monitor key performance indicators like response time, chat duration, and customer satisfaction.

Benefits of Userlike Live Chat Software

  • The live chat software allows you to track website visitors in real time to engage and assist them proactively.
  • It allows you to seamlessly manage customer conversations across various messaging platforms from a unified interface.
  • The platform enables you to utilize predefined responses for common queries to ensure consistent and efficient communication.
  • It allows you to capture inquiries even when agents are unavailable, enabling responses at a later time.
  • The customer messaging system allows you to share documents, images, and files directly within the chat to facilitate information exchange.

Userlike Pricing

Userlike pricing starts from $100 at techjockey.com. It comes with multiple pricing plans and caters to a diverse customer base.

For subscription-related details and offers on premium packages, please request a call back from our product experts.

Userlike Pricing & Plans

Team
  • Unlimited conversations
  • Unlimited contacts
  • Website Messenger
  • WhatsApp channel
  • Live Translation
    • Quantity
    • Monthly
Starting at $ 100

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Userlike Features

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Audio / Video Conferencing

Engage in real-time voice and video conversations with customers for interactive communication.

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Reporting & Analytics

Gain valuable insights into customer interactions and engagement to make informed decisions.

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Live Chat

Connect with website visitors instantly through real-time chat for responsive communication.

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Chat Bot

Deploy intelligent chatbots to provide automated assistance and information to customers.

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Screen Sharing

Collaborate effectively by sharing screens during chat sessions for visual guidance and support.

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Live Translation

Break language barriers between agents and customers from different regions with real-time translation.

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API Access

Integrate into existing systems and workflows through API to enhance the overall customer service ecosystem.

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White labeling

Create a consistent and professional appearance across customer interactions.

Userlike Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • AI Features:
  • Ubuntu Windows MacOS Linux
  • DesktopMobileTabletiPad
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs, MSMBs, MSMEs
  • Email, Live Chat, Communities
  • API Integration
  • Documentation, Videos
  • English
  • AI Integrated

Userlike Reviews and Ratings

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Userlike Company Details

Brand Name Userlike
Information Userlike offers a professional and lightweight live chat software for websites.
Founded Year 2011
Director/Founders David Voswinkel, Timoor Taufig
Company Size 1-100 Employees

Userlike FAQ

A Userlike is compatible with the Windows, MacOS, Ubuntu and Linux operating systems.
A Userlike is unavailable for android and iOS app users.
A Userlike supports web-based deployment.
A Userlike price starts at $100 on techjockey.com.
A Userlike is suitable for Small Business, Startups, Medium Business for providing seamless customer engagement.
A Userlike free trial is available at techjockey.com.
A Userlike is not free. Price starts at $100 on techjockey.com.
A Userlike software is a web-based platform. So, installation is not required. Just open the Setup Wizard to get started.
A This tool helps users with Audio / Video Conferencing, Reporting & Analytics, Live Chat, Screen Sharing, API Access, and many more.

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