Vision Helpdesk

Brand : Vision Helpdesk

4.5
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Starting Price:

₹ 1,195 excl. GST View plans

₹ 1,410 incl. GST

Save Extra with 2 Offers

Save upto 28%, Get GST Invoice on your business purchase |
T&C
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
- the GSTIN of the user associated with their registered business, and
- the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
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Vision Helpdesk is a customer service software that provides the best-in-class customer support tools to small, mid-sized companies and big enterprises. The customer service software offers help desk ticketing and service desk management modules for managing all customer requests in a single place.... Read more

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Vision Helpdesk Software Pricing, Features & Reviews

What is Vision Helpdesk?

The customer support system is a centralized platform for tracking staff replies and handling customer requests. Integration with CRM, project management & chat tools and SLAs ensure that no customer query ever goes unresolved. The customer service management system supports static code analysis and dynamic vulnerability scanning for securing the customer & helpdesk data.

Key Modules of Vision Helpdesk

Help Desk: The multichannel ticket management software helps with processing, receiving, and responding to service and incident requests. The help desk software centralizes customer conversations via a web portal, email, chat, phone, and Facebook.
ITIL/ITSM Desk: This PINKVerify certified service desk software is ITIL/ITSM compliant. The software also ensures the easy management of assets, incidents, service catalog, release management, and knowledgeable management.
Satellite Help Desk: Vision Helpdesk is a satellite help desk software best for managing the functionalities of IT service desks and customer support teams across multiple companies.
Live Chat Software: The live chat messaging platform is a real-time and secured multi-company tool, which ensures higher customer engagement. The software will empower your support team to provide faster service to website visitors and convert them into customers.

Why Use Vision Helpdesk Software?

Ticket generation: The ticket management software provides two separate portals, one for staff and the other for customers, for generating tickets about customer requests.
Chat integration: The live chat tool supports integration with emails, Twitter, Facebook & more for communicating with the customers across different channels.
Achievement levels: Get the best out of your team’s performance by assessing their achievements using the inbuilt leader board.
Task progress: Simplify the task workflows, schedule assignments and collaborate with teams using this help desk software.
Rule-based criteria: It helps automate the ticket flow to ensure that all customer queries are addressed in real-time.
Ticket escalation: Ticket escalation ensures that no tickets are missed or delayed.
Localization tool: The tool not just allows you to access the portal in a language of your choice but also permits the admin to add new languages or modify the existing one.

Benefits of Vision Helpdesk

Multiple channels for communication ensure greater customer satisfaction.
Integration with VOIP & third-party chat software helps staff resolve issues better.
Staff collaboration function to manage workloads for reaching organizational goals
Payment gateway integration lets customers use their preferred mode.
Customized SLAs provide resolution & response times for every individual ticket.
Effective time tracking for managing billing client-wise or department-wise

How Does Vision Helpdesk Work?

The latest version of Vision Helpdesk is primarily used for managing helpdesk, service desk, lice chat and customer queries. It has an intuitive interface and is simple to use. Vision Helpdesk can be easily integrated with your existing systems to ensure a smooth workflow. For more information, you can also refer to user manuals and take an online Vision Helpdesk demo at Techjockey.com.

How To Use Vision Helpdesk?

Get started with Vision Helpdesk in five simple steps:

Step 1: Buy Vision Helpdesk installation key from techjockey.com.
Step 2: Install Vision Helpdesk on your device.
Step 3: Sign up & create your account.
Step 4: Add users & assign permissions.
Step 5: Get started with Vision Helpdesk.

What is the Price of Vision Helpdesk

Price of Vision Helpdesk is available on request at techjockey.com.

Vision helpdesk software price may vary based on customization, additional features required, number of users, and the deployment type. For subscription-related details and offers on premium packages, please request a call back from our product experts.