Employee Scheduling Software

7 Best Retail Staff Scheduling Software That’ll Fix Your Shift Struggles

Shift scheduling in retail is a hard nut to crack. From checking employee availability, planning shift swaps, making up for last-minute absences, and managing labor costs, managers have their hands full at all times.

These tasks, if left unattended, can cause serious stress for over 70% of hourly workers, adversely affecting their productivity and retention. This is where the need for retail staff scheduling software arises. For with the right tool at your disposal, this chaos can very easily be converted into order, saving one headache at a time.

For the unversed, retail scheduling software is a business tool that automates employee scheduling for retail stores by helping managers create fair schedules and letting staff view shifts, swap, or request time off. Many of these solutions include time tracking and payroll features as well, further reducing errors.

Let’s learn more about them in this blog and while at it, also look at the 7 best specimens of the said software that you can rely on if automated employee scheduling is what you sought.

What is Retail Staff Scheduling Software?

Retail staff scheduling software is an employee scheduling software that automates shift assignments and notifications, tracks hours worked, and integrates with payroll systems. In doing so, it helps retail managers plan, assign, and monitor employee shifts almost instantaneously. This, so they can focus more on running their stores than just managing schedules.

It also keeps communication smooth with in-app messaging and shift swap requests. Employees too can track their schedules, request time off, or find coverage using retail employee scheduling apps on their smartphones.

Benefits of Retail Employee Scheduling Software

Manual scheduling wastes managers’ time and leads to conflicts when employees’ availability isn’t clear or shifts are unfair. Labor costs can also spike without accurate tracking. Retail staff scheduling software brings the following benefits…

  • Faster schedule creation and updates
  • Avoiding schedule conflicts and missed shifts
  • Monitoring labor costs and preventing unnecessary overtime
  • Transparent communication to boost employee satisfaction
  • Easy time tracking for accurate payroll
  • Compliance with labor laws on hours and breaks

Comparison of the Best Retail Staff Scheduling Software

Here’s a quick side-by-side comparison of the top retail staff scheduling software to help you choose the one that best fits your business needs.

SoftwareFree PlanKey FeaturesIdeal For
HomebaseYesDrag/drop scheduling, payrollSmall to medium retail stores
DeputyNoAI scheduling, compliance trackingMulti-location retail chains
ConnecteamYesScheduling with operational toolsTeams needing all-in-one
When I WorkYesSimple scheduling, messagingSmall to medium teams
SlingYesLabor budgeting, communicationBudget-conscious retail stores
7shiftsYesLabor cost tracking, shift templatesHourly retail staff
QuickBooks TimeNoTime clock, payroll syncQuickBooks payroll users

The 7 Best Retail Staff Scheduling Software in 2025

The best retail staff scheduling software (free and paid) are all listed below for your convenience…

1. Homebase

Homebase is a widely used retail staff scheduling software designed to make shift planning and time tracking simple for retail managers. It offers tools to create, edit, and share employee schedules quickly, with GPS-verified time clocks and automated labor cost alerts.

Homebase’s retail employee scheduling app helps workers swap shifts, ask for time off, and stay connected, making it a popular choice for retail stores of all sizes looking to improve their employee scheduling.

Key Features of Homebase:

  • Offers intuitive drag-and-drop schedule builder
  • Provides employee time clock with GPS verification
  • Supports shift swapping and time-off requests
  • Alerts managers with automated overtime and labor cost notifications
  • Includes team chat and announcements for internal communication
  • Integrates with popular payroll providers like Square, Gusto, and QuickBooks
  • Offers hiring and onboarding modules
  • Provides real-time labor cost and sales dashboard
  • Supports custom workflows and employee questionnaires via API
  • Allows mobile access for scheduling, messaging, and time tracking

Homebase Pros & Cons

Pros

  • Offers free plan for small teams
  • Has a simple setup and user-friendly interface
  • Provides mobile apps for both employees and managers
  • Enables real-time labor cost management
  • Includes payroll, tax collection, and payment features
  • Supports compliance and regulatory needs

Cons

  • Limits some advanced features to paid tiers
  • Experiences occasional sync delays between mobile and desktop
  • Restricts resending invites to employees in some cases
  • May misalign schedules if availability is not properly set
  • Can feel cluttered if only a few features are needed

Homebase Pricing & Plans:

PlanPrice
Basic$0/location/month (up to 10 employees)
Essentials$24/location/month (unlimited employees)
Plus$56/location/month (unlimited employees)
All-In-One$96/location/month (unlimited employees)

2. Deputy

Deputy is a scheduling software that supports multi-location retail businesses by automating employee scheduling and time tracking. It features AI-driven shift suggestions to optimize shift coverage and reduce conflicts, making employee scheduling for retail faster and more accurate.

The software, as such, allows retail managers handle attendance, compliance, payroll integration, and communication all in one platform.

Key Features of Deputy:

  • Offers AI-based auto-scheduling and demand forecasting
  • Supports drag-and-drop schedule creation
  • Provides shift swapping and real-time availability tracking
  • Tracks attendance with biometric and mobile time clocks
  • Ensures labor law compliance with alerts and reporting
  • Includes team communication via messaging and news feed
  • Integrates with payroll, HR, and POS systems
  • Provides mobile apps for iOS and Android
  • Supports leave management and employee onboarding
  • Offers custom access levels and location hierarchies in Pro plan

Pros

  • Optimized for multi-location and shift-based businesses
  • Reduces scheduling conflicts with AI suggestions
  • Provides extensive time and attendance tracking
  • Delivers user-friendly mobile and web interfaces
  • Improves labor cost control with forecasting tools

Cons

  • Can be expensive for larger teams
  • Requires setup time for complex scheduling needs
  • Offers limited phone support; mostly chat/email-based
  • May have push notification issues on some devices

Deputy Pricing & Plans:

PlanPrice
Lite$5/user/month
Core$6.50/user/month
Pro$9/user/month

3. Connecteam

Connecteam is an all-in-one retail staff software solution combining employee scheduling with operational management tools, task assignments, and training features. It helps retailers plan shifts while managing daily duties and employee engagement through surveys and communication tools.

Connecteam

Starting Price

$ 35.00      

Key Features of Connecteam:

  • Supports shift planning with instant notifications
  • Provides time clock with GPS and geofencing
  • Offers task lists, checklists, and digital forms for operations
  • Enables two-way team communication via chat, polls, and surveys
  • Includes employee training and onboarding modules
  • Provides custom reporting dashboards and auto-reports
  • Integrates with payroll tools like QuickBooks and Google Calendar
  • Allows mobile access for scheduling, clock-in/out, and form submissions
  • Supports conditional fields and automated workflows
  • Offers biometric app lock and two-factor authentication in higher tiers

Pros

  • Combines scheduling, communication, and operational tools
  • Supports training alongside staff scheduling
  • Delivers well-designed mobile experience for field teams
  • Suitable for large teams needing centralized coordination
  • Provides alerts for overtime and compliance tracking

Cons

  • Might be complex if only scheduling is required
  • Its price increases with added features and higher user count
  • Lacks built-in payroll processing; requires manual export
  • Doesn’t support collaborative forms or shared calendars for time-off

Connecteam Pricing & Plans:

PlanPrice
Basic$29/month
Advanced$49/month
Expert$99/month
EnterpriseGet in touch with the Techjockey team to get a quote

4. When I Work

When I Work is a retail staff scheduling software designed to make shift planning and team communication easy for small and medium retail businesses. It provides easy drag-and-drop shift scheduling, shift swapping, time clock, and messaging features bundled in a user-friendly app.

Key Features of When I Work:

  • Supports drag-and-drop scheduling with templates
  • Provides shift swapping and real-time availability tracking
  • Offers mobile time clock and attendance tracking
  • Includes team messaging and announcements
  • Sends automated shift reminders and confirmations
  • Integrates with payroll and POS systems
  • Allows multi-location scheduling and labor forecasting
  • Provides scheduling rules and role-based permissions
  • Supports time-off requests and callout reporting
  • Offers API access and SSO in premium plans

Pros

  • Has a user-friendly interface
  • Enables fast schedule creation and sharing
  • Improves communication and shift flexibility
  • Offers mobile apps for scheduling and clock-in/out

Cons

  • Limits HR and payroll functions in free plan
  • Provides payroll integration only in paid tiers
  • May lack advanced reporting in lower plans
  • Requires manual setup for complex scheduling rules

When I Work Pricing & Plans:

PlanPrice
Single Location or Schedule$2.50/user/month
Multiple Locations & Schedules$5/user/month

5.Sling

Sling offers free employee scheduling to help businesses create, manage, and share employee shifts while controlling labor costs. It features shift swapping, coverage requests, team messaging, and labor budget tracking all bundled in an easy-to-use retail employee scheduling app.

Key Features of Sling:

  • Supports shift scheduling with notifications and templates
  • Allows shift coverage sharing and swap requests
  • Provides labor cost tracking and budgeting tools
  • Includes team messaging and announcements feed
  • Sends alerts for shift changes, overtime, and no-shows
  • Offers mobile and kiosk time tracking options
  • Manages PTO, sick call-outs, and time-off requests
  • Integrates with calendar apps and payroll systems
  • Provides reporting tools for hours worked and wages earned
  • Supports geofencing and clock-in restrictions

Pros

  • Offers free plan for up to 30 users
  • Provides cost alerts to prevent overspending
  • Includes simple employee communication tools
  • Delivers desktop and mobile apps for scheduling and messaging
  • Improves labor forecasting and compliance

Cons

  • Requires paid plan for advanced reports and analytics
  • Interface may feel crowded for large teams
  • Lacks built-in payroll processing; requires export

Sling Pricing & Plans:

PlanPrice
Free$0
Premium$1.70/user/month
Business$3.40/user/month

6. 7shifts

7shifts is a retail staff scheduling software designed for hourly workers with features like customizable shift templates, shift swapping, and detailed labor cost reporting to boast. It includes easy PTO management and employee communication tools, making it an ideal shift scheduling app for workforce management in retail businesses of all sizes.

Key Features OF 7shifts:

  • Provides scheduling templates for quick shift creation
  • Includes time clock with shift timers and compliance alerts
  • Tracks labor costs and budgeting in real time
  • Supports PTO tracking, shift swapping, and availability requests
  • Offers built-in team chat and announcements
  • Integrates with payroll, POS, and tip management systems
  • Provides manager logbook and task management tools
  • Supports mobile access and employee self-service
  • Offers labor forecasting and compliance warnings
  • Includes onboarding and document storage in premium plans

Pros

  • Designed for hourly retail and restaurant employees
  • Provides deep labor cost insights and forecasting
  • Supports easy communication and scheduling templates
  • Enables PTO tracking and shift trades
  • Offers mobile apps for managers and

Cons

  • Limits payroll integration to premium plans
  • Is not very beginner friendly
  • Can experience delayed notifications on mobile
  • Requires manual setup for complex permissions

7shifts Pricing & Plans:

PlanPrice
Comp$0 for single location and up to 15 employees
Essentials$39.99/user/location (up to 30 employees)
Pro$79.99/user/location (unlimited employees)
Premium$134.99/user/location (unlimited employees)

7. QuickBooks Time

QuickBooks Time (formerly TSheets) is a time tracking and scheduling app that integrates closely with QuickBooks accounting software. It helps retail managers schedule shifts, track time with GPS verification, and export hours seamlessly to payroll.

QuickBooks Time

Starting Price

$ 20.00      

Key Features of QuickBooks Time:

  • Provides GPS-verified employee time clock
  • Supports schedule creation and automated shift alerts
  • Manages PTO, sick leave, and absence tracking
  • Exports payroll data seamlessly to QuickBooks Online
  • Generates real-time attendance and labor reports
  • Includes mobile app, time kiosk, and geofencing tools
  • Offers photo attachments and timesheet signatures
  • Tracks mileage and project progress with activity feeds
  • Integrates with payroll, HR, and accounting systems
  • Allows customizable reports and alerts for overtime

Pros

  • Integrates tightly with QuickBooks payroll and accounting
  • Provides accurate employee time tracking across devices
  • Supports mobile and desktop accessibility
  • Delivers helpful labor, attendance, and project reports
  • Improves payroll efficiency and reduces manual entry

Cons

  • Offers basic scheduling compared to specialized apps
  • Adds cost with larger teams due to per-user pricing
  • Limits customization of exported reports
  • May experience occasional app crashes or slowdowns

QuickBooks Time Pricing & Plans:

PlanPrice
Time Premium$10/month
Time Elite$20/month

Conclusion

All in all, the right retail staff scheduling software can help you tame shift chaos and keep your team happy. So, what are you waiting for? Get your hands on the best retail staff software today itself and eliminate those shift struggles once and for all. Remember, we, at Techjockey, are just a ping away!

Yashika Aneja

Yashika Aneja is a Senior Content Writer at Techjockey, with over 5 years of experience in content creation and management. From writing about normal everyday affairs to profound fact-based stories on wide-ranging themes, including environment, technology, education, politics, social media, travel, lifestyle so on and so forth, she has, as part of her professional journey so far, shown acute proficiency in almost all sorts of genres/formats/styles of writing. With perpetual curiosity and enthusiasm to delve into the new and the uncharted, she is thusly always at the top of her lexical game, one priceless word at a time.

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