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Agile CRM VS Bitrix24

Let’s have a side-by-side comparison of Agile CRM vs Bitrix24 to find out which one is better. This software comparison between Agile CRM and Bitrix24 is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Agile CRM or Bitrix24 fits your business.

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  • img 17 Ratings & 12 Reviews
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  • img 20 Ratings & 20 Reviews
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Key Differences Between Agile CRM and Bitrix24 for CRM Solutions

  • Feature Set:
    • Agile CRM: Known for its simple interface and strong focus on small businesses, Agile CRM offers features like contact management, email marketing, task automation, landing pages, and integrations with third-party apps such as Google Apps, Zapier, and more. It also provides tools for sales automation and pipeline management.
    • Bitrix24: Offers a much more comprehensive suite of features, including CRM, project management, task management, HR tools, collaboration tools, and communication tools such as email, chat, and video conferencing. Bitrix24 is designed for businesses of all sizes and integrates project management directly into its CRM system.
  • Usability:
    • Agile CRM: Agile CRM has a clean, simple interface that is easy for small businesses to get started with. It is designed for ease of use, making it a great option for teams that need a lightweight CRM system.
    • Bitrix24: Bitrix24 offers a wide variety of features, which can make it feel overwhelming for beginners. However, once users become accustomed to the interface, it provides a powerful, all-in-one solution with advanced customization and scalability for teams and businesses of all sizes.
  • Support & Onboarding:
    • Agile CRM: Provides excellent support through email and live chat. Agile CRM offers a rich knowledge base and resources to help onboard new users quickly.
    • Bitrix24: Offers a variety of support options including email, phone support (for paid plans), live chat, and a comprehensive knowledge base. The platform also offers onboarding services and tutorials for new users, although due to its complexity, more advanced onboarding might be required for larger teams.
  • Integrations:
    • Agile CRM: Integrates with a wide range of popular tools like Google Apps, MailChimp, Zapier, Shopify, and more. However, the selection of integrations is not as vast compared to Bitrix24.
    • Bitrix24: Has a more extensive list of integrations with tools like Google Apps, Microsoft Office 365, MailChimp, Zoom, and project management tools like Trello. Bitrix24 also offers API access for further customization and integration with third-party systems.
  • Best For:
    • Agile CRM: Best for small to medium-sized businesses that need a straightforward, user-friendly CRM with basic automation features and good third-party integrations without the complexity of a full enterprise solution.
    • Bitrix24: Best for businesses of all sizes that need an all-in-one solution, combining CRM, project management, collaboration tools, and HR functionality. Bitrix24 is ideal for larger organizations or teams that require a comprehensive suite of business tools.

Pricing

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Price Plans

$ 14.99

Starter

$ 49.99

Regular

$ 79.99

Enterprise

View Details img

$ 124.00

Standard

$ 249.00

Professional

$ 499.00

Enterprise

View Details img

  • Free Trial
  • Lifetime Plan
  • img
  • img Free Trial
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Ratings

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Overall ratings

4.3

17 Ratings & 12 Reviews

89% Likelihood to Recommend

4.3

20 Ratings & 20 Reviews

85% Likelihood to Recommend

Pros & Cons

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Pros

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The mobile app is a great feature for always staying on top of things when I am ...Read more - Rajinder singh Jan 17, 2025

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The reporting features help me track progress and analyse data effectively. - MIHIR DATTANI Dec 10, 2024

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The pricing for premium plans is reasonable compared to other platforms. The fea...Read more - PRAVIN Jan 02, 2025

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I like how it integrates with most of the applications I use. It pairs up nicely...Read more - Girish Sitoke Dec 18, 2024

Cons

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There is a lack in advanced analytics. The analytics features are not as deep as...Read more - Rajinder singh Jan 17, 2025

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Every now and then I have noticed some glitches or bugs in the system that are a...Read more - MIHIR DATTANI Dec 10, 2024

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The platform tries to do everything which can make it feel too much. Sometimes I...Read more - PRAVIN Jan 02, 2025

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Sometimes I have noticed that some features stop working properly which can be a...Read more - Girish Sitoke Dec 18, 2024

Reviews

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Verified customer reviews

Rating

Tian De Jan 24, 2025

Handy Mobile App but Analytics Could Be Better

Rajinder singh Jan 17, 2025

Affordable and Feature-Packed but Overwhelming at Times

PRAVIN Jan 02, 2025

Great Integrations but Bugs Can Be Frustrating

Girish Sitoke Dec 18, 2024

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Customer Information Management (CIM)

  • img CRM Database
  • img Account Management
  • img Customer Profiles
  • img Audience Segmentation
  • img Interaction History
  • img CRM Database
  • img Account Management
  • img Customer Profiles
  • img Audience Segmentation
  • img Interaction History

Sales Enablement

  • img Quote Management
  • img Business Process Automation (BPA)
  • img Sales Order Management
  • img Sales Funnel Management
  • img Contract Management
  • img Sales Projections
  • img Territory Management
  • img Lead Lifecycle Management
  • img Opportunity Management
  • img Automated Sales Workflow
  • img Quote Management
  • img Business Process Automation (BPA)
  • img Sales Order Management
  • img Sales Funnel Management
  • img Contract Management
  • img Sales Projections
  • img Territory Management
  • img Lead Lifecycle Management
  • img Opportunity Management
  • img Automated Sales Workflow

Marketing Automation

  • img Email Campaigns
  • img Campaign Automation
  • img Lead Nurturing
  • img Customer Journey Mapping
  • img Customer Segmentation
  • img Trigger-Based Automation
  • img Drip Campaigns
  • img Email Campaigns
  • img Campaign Automation
  • img Lead Nurturing
  • img Customer Journey Mapping
  • img Customer Segmentation
  • img Trigger-Based Automation
  • img Drip Campaigns

Data Sourcing / Integrations

  • img Data Import/Export
  • img Social Media Integration
  • img Calendar Integration
  • img Email Marketing Tools Integration
  • img Marketing Tools Integration
  • img Third Party Integrations
  • img API Integration
  • img Ecommerce Integration
  • img Interactive Voice Response (IVR) Integration
  • img Data Import/Export
  • img Social Media Integration
  • img Calendar Integration
  • img Email Marketing Tools Integration
  • img Marketing Tools Integration
  • img Third Party Integrations
  • img API Integration
  • img Ecommerce Integration
  • img Interactive Voice Response (IVR) Integration

Collaboration and Communication Tools

  • img Sales Process Task Management
  • img Internal Messaging System
  • img Template and Document Management
  • img Omnichannel Support
  • img Sales Process Task Management
  • img Internal Messaging System
  • img Template and Document Management
  • img Omnichannel Support

Security & Compliance

  • img Role-Based Access Control (RBAC)
  • img Data Encryption
  • img Activity Logs
  • img Backup & Disaster Recovery
  • img GDPR & Data Privacy
  • img Role-Based Access Control (RBAC)
  • img Data Encryption
  • img Activity Logs
  • img Backup & Disaster Recovery
  • img GDPR & Data Privacy

AI & Machine Learning

  • img Predictive Analytics
  • img Lead Scoring
  • img AI Assistants
  • img Predictive Analytics
  • img Lead Scoring
  • img AI Assistants

Reporting & Analytics

  • img Predictive Analytics
  • img Personalized Dashboards
  • img Real-Time Analytics
  • img Sales Reports
  • img Customer Insights
  • img Campaign Performance
  • img Market Trend Analysis
  • img KPI Tracking
  • img Predictive Analytics
  • img Personalized Dashboards
  • img Real-Time Analytics
  • img Sales Reports
  • img Customer Insights
  • img Campaign Performance
  • img Market Trend Analysis
  • img KPI Tracking

Alerts & Notifications

  • img Event-Triggered Notifications
  • img Real-Time alerts
  • img Error Logs
  • img Customer Activity Alerts
  • img Push Notifications
  • img SLA Violations
  • img Event-Triggered Notifications
  • img Real-Time alerts
  • img Error Logs
  • img Customer Activity Alerts
  • img Push Notifications
  • img SLA Violations

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgNederlands
  • imgEnglish
  • imgfrançais
  • imgItaliano

Compliance Regulations:

  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA
  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA

Alternatives

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Top Alternative Products

Salesforce CRM

Salesforce CRM


Zoho CRM

Zoho CRM


HubSpot CRM

HubSpot CRM


HighLevel

HighLevel


See all Agile CRM alternatives img
Salesforce CRM

Salesforce CRM


Zoho CRM

Zoho CRM


HubSpot CRM

HubSpot CRM


HighLevel

HighLevel


See all Bitrix24 alternatives img

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Similar Comparison

Agile CRM vs Bitrix24 Comparison FAQs

Software questions,
answered

While Agile CRM offers customized features, Bitrix24 has diverse modules. Select between Agile CRM or Bitrix24 as per your business needs.

Both these products offer similar features but with a different approach. While Agile CRM emphasizes on user experiences, Bitrix24 focuses on functionalities.

It all depends on the functionalities that you prefer. While Agile CRM offers add-ons along with essential features, Bitrix24 emphasizes on customization.

No, the difference between Agile CRM and Bitrix24 lies in terms of features and functionalities. While Agile CRM can be customized as per the user’s needs, Bitrix24 addresses the diverse audience.

It depends upon your business requirement. Both Agile CRM and Bitrix24 provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Agile CRM is customizable, Agile CRM offers comprehensive modules.

A Quick Comparison Between Agile CRM vs Bitrix24

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Agile CRM vs Bitrix24 In terms of Features
  • Comparison Between Agile CRM and Bitrix24 In terms of Deployment Type
  • Agile CRM or Bitrix24: Which Is Ideal for Your Industry
  • Which Is Better? - Agile CRM or Bitrix24

Comparison of Agile CRM vs Bitrix24 In terms of Features

Agile CRM includes features like Business Process Automation (BPA), CRM Database, SLA Violations and Event-Triggered Notifications. Bitrix24 is known for functionalities like Customer Activity Alerts, Interactive Voice Response (IVR) Integration, Omnichannel Support and Marketing Tools Integration. When you compare Agile CRM vs Bitrix24, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Agile CRM and Bitrix24 In terms of Deployment Type

While Agile CRM supports Web Based deployment; Bitrix24 is suitable for Web Based and On Premises deployment. While selecting between Agile CRM and Bitrix24, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Agile CRM or Bitrix24: Which Is Ideal for Your Industry

Agile CRM is ideal for industries like All Industries. For All Industries, Bitrix24 is a better choice. If you are confused between Agile CRM or Bitrix24, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Agile CRM or Bitrix24

Agile CRM and Bitrix24 can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Agile CRM and Bitrix24 during demo to decide which one is best for your business.

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