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CustomerGauge VS Sprinklr Service

Let’s have a side-by-side comparison of CustomerGauge vs Sprinklr Service to find out which one is better. This software comparison between CustomerGauge and Sprinklr Service is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether CustomerGauge or Sprinklr Service fits your business.

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  • img 6 Ratings & 2 Reviews
  • icon_ubuntu icon_desktop icon_mac icon_linux

Pricing

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Price Plans

Price on Request

Get customise plan according to your business requirement

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Price on Request

Get customise plan according to your business requirement

Get Now

  • Free Trial
  • Lifetime Plan
  • img Free Trial
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Ratings

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Overall ratings

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4.3

6 Ratings & 2 Reviews

100% Likelihood to Recommend

Reviews

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Verified customer reviews

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Rating

Naila Farheen Feb 22, 2024

Rating

rksh sinha Feb 22, 2024

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Account Health Monitoring
  • checked Customer Journey Tracking
  • checked Third Party Integration
  • checked Touchpoint Tracking
  • checked Sentiment Analysis
  • checked Survey Builder
  • checked Multichannel Support
  • checked Scenario Analysis
  • checked Impact Analysis
  • checked Referral Management
  • checked Revenue Attribution
  • checked Churn Risk Detection
  • checked Automated Follow-Ups
  • checked Real Time Dashboards
  • checked Benchmarking
  • checked Quality Management
  • checked Live Chat SDK
  • checked Workforce Management
  • checked SLA Management
  • checked Case Automation & Ticketing
  • checked Agent Assist
  • checked Omnichannel Routing
  • checked Predictive Insights
  • checked Dashboards & Reporting
  • checked Conversational Analytics
  • checked Seamless Integration

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Feedier

Feedier


Kapture CX

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smg360


Varta

Varta


See all CustomerGauge alternatives img
Feedier

Feedier


Kapture CX

Kapture CX


smg360

smg360


Varta

Varta


See all Sprinklr Service alternatives img

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Similar Comparison

CustomerGauge vs Sprinklr Service Comparison FAQs

Software questions,
answered

While CustomerGauge offers customized features, Sprinklr Service has diverse modules. Select between CustomerGauge or Sprinklr Service as per your business needs.

Both these products offer similar features but with a different approach. While CustomerGauge emphasizes on user experiences, Sprinklr Service focuses on functionalities.

It all depends on the functionalities that you prefer. While CustomerGauge offers add-ons along with essential features, Sprinklr Service emphasizes on customization.

No, the difference between CustomerGauge and Sprinklr Service lies in terms of features and functionalities. While CustomerGauge can be customized as per the user’s needs, Sprinklr Service addresses the diverse audience.

It depends upon your business requirement. Both CustomerGauge and Sprinklr Service provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While CustomerGauge is customizable, CustomerGauge offers comprehensive modules.

A Quick Comparison Between CustomerGauge vs Sprinklr Service

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of CustomerGauge vs Sprinklr Service In terms of Features
  • Comparison Between CustomerGauge and Sprinklr Service In terms of Deployment Type
  • CustomerGauge or Sprinklr Service: Which Is Ideal for Your Industry
  • Which Is Better? - CustomerGauge or Sprinklr Service

Comparison of CustomerGauge vs Sprinklr Service In terms of Features

CustomerGauge includes features like Accounting & Taxation, Customer Journey Tracking, Third Party Integration and Return Tracking. Sprinklr Service is known for functionalities like Quality Management, Live Chat, Workforce Management and SLA Management. When you compare CustomerGauge vs Sprinklr Service, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between CustomerGauge and Sprinklr Service In terms of Deployment Type

While CustomerGauge supports Web Based deployment; Sprinklr Service is suitable for Web Based deployment. While selecting between CustomerGauge and Sprinklr Service, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

CustomerGauge or Sprinklr Service: Which Is Ideal for Your Industry

CustomerGauge is ideal for industries like All Industries. For All Industries, Sprinklr Service is a better choice. If you are confused between CustomerGauge or Sprinklr Service, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - CustomerGauge or Sprinklr Service

CustomerGauge and Sprinklr Service can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare CustomerGauge and Sprinklr Service during demo to decide which one is best for your business.

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