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HelpSpot VS SolarWinds Web Help Desk VS Zendesk

Let’s have a side-by-side comparison of HelpSpot vs SolarWinds Web Help Desk vs Zendesk to find out which one is better. This software comparison between HelpSpot and SolarWinds Web Help Desk and Zendesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether HelpSpot or SolarWinds Web Help Desk or Zendesk fits your business.

Quick View

  • Rating & Review
  • Platforms
  • Recommended
  • img 5 Ratings & 0 Reviews
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  • Not Available

  • img 2 Ratings & 2 Reviews
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  • Not Available

  • img 3 Ratings & 3 Reviews
  • icon_ubuntu icon_desktop icon_ios icon_Android icon_mac icon_linux

Pricing

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Price Plans

$ 699.00

HelpSpot

View Details img

$ 1129.00

Web Help Desk

View Details img

$ 25.00

Support Team

$ 69.00

Suite Team

$ 149.00

Suite Professional

View Details img

  • Free Trial
  • Lifetime Plan
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Ratings

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Overall ratings

4.5

5 Ratings & 0 Reviews

4.8

2 Ratings & 2 Reviews

4.5

3 Ratings & 3 Reviews

86% Likelihood to Recommend

Pros & Cons

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Pros

Not Available

Currently no pros are available. Please check back later

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I worked end of the week move at Dcl. Incredible organization extraordinary grou...Read more - Shabee haider Jan 23, 2019

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I ordered a software from Techjockey. I expected it to come in the form of a CD ...Read more - Soumitra Bhowmik Aug 07, 2018

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The platform is easy to access ,and provides agent monitoring with a smooth UI. ...Read more - Ankit patidar Jun 23, 2023

Cons

Not Available

Currently no cons are available. Please check back later

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N/A - Soumitra Bhowmik Aug 07, 2018

Not Available

Currently no cons are available. Please check back later

Reviews

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Verified customer reviews

Rating

Nishita Goyal Feb 22, 2024

Rating

tanishq chaudhary Feb 22, 2024

Good experience

Shabee haider Jan 23, 2019

Great site and great service

Soumitra Bhowmik Aug 07, 2018

Overall good ticketing tool for all types bussiness.Monitoring ticket and email migration is fantastic,

Ankit patidar Jun 23, 2023

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Team collaboration
  • checked Filters
  • checked Automation
  • checked Integration
  • checked Branding
  • checked Customization
  • checked Reporting
  • checked Ticket Management
  • checked Asset Management
  • checked Self Service Portal
  • checked Ticket / Issue Tracking
  • checked Integration
  • checked Surveys Feedback
  • checked Email Integration
  • checked Inventory Management
  • checked Analytics and Reporting
  • checked Multilingual Support
  • checked Skills Based Routing
  • checked SLA Management
  • checked Community Forums
  • checked Knowledge Base
  • checked Workflow Automation
  • checked Multi Channel Support
  • checked Ticketing System
  • checked Mobile apps

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

Freshdesk

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Help Scout

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Freshdesk

Freshdesk


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Help Scout

Help Scout


See all SolarWinds Web Help Desk alternatives img
Freshdesk

Freshdesk


Front

Front


Vision Helpdesk

Vision Helpdesk


Help Scout

Help Scout


See all Zendesk alternatives img

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