linkedin

Kustomer VS Zendesk

Let’s have a side-by-side comparison of Kustomer vs Zendesk to find out which one is better. This software comparison between Kustomer and Zendesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Kustomer or Zendesk fits your business.

Quick View

  • Rating & Review
  • Platforms
  • Recommended
  • Not Available

  • icon_ubuntu icon_desktop icon_mac icon_linux
  • Not Available

  • img 3 Ratings & 3 Reviews
  • icon_ubuntu icon_desktop icon_ios icon_Android icon_mac icon_linux

Pricing

img

Price Plans

$ 89.00

Enterprise

$ 139.00

Ultimate

View Details img

$ 25.00

Support Team

$ 69.00

Suite Team

$ 149.00

Suite Professional

View Details img

  • Free Trial
  • Lifetime Plan
  • img
  • img

Ratings

img

Overall ratings

Not Available

Currently no ratings are available. Please check back later

4.5

3 Ratings & 3 Reviews

86% Likelihood to Recommend

Pros & Cons

img

Pros

Not Available

Currently no pros are available. Please check back later

img

The platform is easy to access ,and provides agent monitoring with a smooth UI. ...Read more - Ankit patidar Jun 23, 2023

Reviews

img

Verified customer reviews

Not Available

Currently no reviews are available. Please check back later

Overall good ticketing tool for all types bussiness.Monitoring ticket and email migration is fantastic,

Ankit patidar Jun 23, 2023

Best Use for

img

Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

img
img

Features

img

Product features

  • checked Customer Management
  • checked Self Service
  • checked Context Cards
  • checked Collaboration
  • checked Live Chat
  • checked Knowledge Base
  • checked Sentiment
  • checked Reporting & Analytics
  • checked Analytics and Reporting
  • checked Multilingual Support
  • checked Skills Based Routing
  • checked SLA Management
  • checked Community Forums
  • checked Knowledge Base
  • checked Workflow Automation
  • checked Multi Channel Support
  • checked Ticketing System
  • checked Mobile apps

Specifications

img

Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

img

Top Alternative Products

Freshdesk

Freshdesk


HelpSpot

HelpSpot


Front

Front


Vision Helpdesk

Vision Helpdesk


See all Kustomer alternatives img
Freshdesk

Freshdesk


HelpSpot

HelpSpot


Front

Front


Vision Helpdesk

Vision Helpdesk


See all Zendesk alternatives img

Send this comparison to my inbox

img Get directly in your email inbox on your Whatsapp

Similar Comparison

Kustomer vs Zendesk Comparison FAQs

Software questions,
answered

While Kustomer offers customized features, Zendesk has diverse modules. Select between Kustomer or Zendesk as per your business needs.

Both these products offer similar features but with a different approach. While Kustomer emphasizes on user experiences, Zendesk focuses on functionalities.

It all depends on the functionalities that you prefer. While Kustomer offers add-ons along with essential features, Zendesk emphasizes on customization.

No, the difference between Kustomer and Zendesk lies in terms of features and functionalities. While Kustomer can be customized as per the user’s needs, Zendesk addresses the diverse audience.

It depends upon your business requirement. Both Kustomer and Zendesk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Kustomer is customizable, Kustomer offers comprehensive modules.

A Quick Comparison Between Kustomer vs Zendesk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Kustomer vs Zendesk In terms of Features
  • Comparison Between Kustomer and Zendesk In terms of Deployment Type
  • Kustomer or Zendesk: Which Is Ideal for Your Industry
  • Which Is Better? - Kustomer or Zendesk

Comparison of Kustomer vs Zendesk In terms of Features

Kustomer includes features like Customer Management, Self Service, Contextual and Collaboration. Zendesk is known for functionalities like Analytics and Reporting, Multilingual Support, Call Routing and SLA Management. When you compare Kustomer vs Zendesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Kustomer and Zendesk In terms of Deployment Type

While Kustomer supports Web Based deployment; Zendesk is suitable for Web Based deployment. While selecting between Kustomer and Zendesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Kustomer or Zendesk: Which Is Ideal for Your Industry

Kustomer is ideal for industries like All Industries. For All Industries, Zendesk is a better choice. If you are confused between Kustomer or Zendesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Kustomer or Zendesk

Kustomer and Zendesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Kustomer and Zendesk during demo to decide which one is best for your business.

Add Software to Compare

close

Recommended Products

20,000+ Software Listed 20,000+ Software Listed

Best Price Guaranteed Unbiased Comparison

Free Expert
                        Consultation Read Authentic Reviews

2M+ Happy Customers 500,000+ Monthly Users