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Track It VS Kayako

Let’s have a side-by-side comparison of Track It vs Kayako to find out which one is better. This software comparison between Track It and Kayako is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Track It or Kayako fits your business.

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  • Rating & Review
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  • Recommended
  • img 6 Ratings & 0 Reviews
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  • img 6 Ratings & 0 Reviews
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Pricing

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Price Plans

Price on Request

Get customise plan according to your business requirement

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$ 79.00

Kayako one

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  • Free Trial
  • Lifetime Plan
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Ratings

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Overall ratings

4.5

6 Ratings & 0 Reviews

91% Likelihood to Recommend

4.2

6 Ratings & 0 Reviews

96% Likelihood to Recommend

Reviews

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Verified customer reviews

Rating

Jaidev Jangra Jan 28, 2025

Rating

Krishna Kumar Choudhary Jan 23, 2025

Rating

Mr. Ramdayal tagaya Nov 18, 2024

Rating

Apurva Prakash Oct 26, 2024

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Ticketing
  • checked IT Asset Management
  • checked Change Management
  • checked Self-Service Portal
  • checked Purchasing
  • checked Analytics Dashboard & Reports
  • checked Knowledge Management
  • checked Custom License Management
  • checked HR Management
  • checked Tour
  • checked SingleView
  • checked Live Chat
  • checked Collaboration
  • checked Self Service
  • checked Social
  • checked Integration
  • checked Walkthrough

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Compliance Regulations:

  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA
  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA

Alternatives

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Top Alternative Products

Freshdesk

Freshdesk


Desku

Desku


HelpSpot

HelpSpot


Kustomer

Kustomer


See all Track It alternatives img
Freshdesk

Freshdesk


Desku

Desku


HelpSpot

HelpSpot


Kustomer

Kustomer


See all Kayako alternatives img

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Similar Comparison

Track It vs Kayako Comparison FAQs

Software questions,
answered

While Track It offers customized features, Kayako has diverse modules. Select between Track It or Kayako as per your business needs.

Both these products offer similar features but with a different approach. While Track It emphasizes on user experiences, Kayako focuses on functionalities.

It all depends on the functionalities that you prefer. While Track It offers add-ons along with essential features, Kayako emphasizes on customization.

No, the difference between Track It and Kayako lies in terms of features and functionalities. While Track It can be customized as per the user’s needs, Kayako addresses the diverse audience.

It depends upon your business requirement. Both Track It and Kayako provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Track It is customizable, Track It offers comprehensive modules.

A Quick Comparison Between Track It vs Kayako

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Track It vs Kayako In terms of Features
  • Comparison Between Track It and Kayako In terms of Deployment Type
  • Track It or Kayako: Which Is Ideal for Your Industry
  • Which Is Better? - Track It or Kayako

Comparison of Track It vs Kayako In terms of Features

Track It includes features like Ticketing, IT Asset Management, Change Management and Self-Service System. Kayako is known for functionalities like Tour Packages, Overview, Live Chat and Collaboration. When you compare Track It vs Kayako, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Track It and Kayako In terms of Deployment Type

While Track It supports On Premises deployment; Kayako is suitable for Web Based deployment. While selecting between Track It and Kayako, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Track It or Kayako: Which Is Ideal for Your Industry

Track It is ideal for industries like All Industries. For All Industries, Kayako is a better choice. If you are confused between Track It or Kayako, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Track It or Kayako

Track It and Kayako can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Track It and Kayako during demo to decide which one is best for your business.

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