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Xurrent VS TOPdesk

Let’s have a side-by-side comparison of Xurrent vs TOPdesk to find out which one is better. This software comparison between Xurrent and TOPdesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Xurrent or TOPdesk fits your business.

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  • img 6 Ratings & 0 Reviews
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Pricing

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Price Plans

Price on Request

Get customise plan according to your business requirement

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$ 76.00

Essential

$ 109.00

Engaged

$ 155.00

Excellent

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Ratings

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Overall ratings

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4.3

6 Ratings & 0 Reviews

90% Likelihood to Recommend

Reviews

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Verified customer reviews

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Rating

Rupali Kishor Pawar Sawant Nov 16, 2024

Rating

rammv amba Oct 03, 2024

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Self Service Portal
  • checked Multi Channel Support
  • checked Configuration Management
  • checked Risk Management
  • checked Service Hierarchy Browser
  • checked SLA Management
  • checked Time Tracking
  • checked Root Cause Analysis
  • checked Project Management
  • checked Real Time Analytics
  • checked Workflow Automation
  • checked Knowledge Management
  • checked Incident Management
  • checked Release Management
  • checked Task Management
  • checked Asset Management
  • checked Change Management
  • checked Reports & Dashboard
  • checked Incident Management
  • checked Self Service Portal
  • checked Problem Management

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

ManageEngine ServiceDesk Plus

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Jira Service Management


ServiceNow

ServiceNow


See all Xurrent alternatives img
ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus


BMC Helix ITSM

BMC Helix ITSM


Jira Service Management

Jira Service Management


ServiceNow

ServiceNow


See all TOPdesk alternatives img

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Similar Comparison

Xurrent vs TOPdesk Comparison FAQs

Software questions,
answered

While Xurrent offers customized features, TOPdesk has diverse modules. Select between Xurrent or TOPdesk as per your business needs.

Both these products offer similar features but with a different approach. While Xurrent emphasizes on user experiences, TOPdesk focuses on functionalities.

It all depends on the functionalities that you prefer. While Xurrent offers add-ons along with essential features, TOPdesk emphasizes on customization.

No, the difference between Xurrent and TOPdesk lies in terms of features and functionalities. While Xurrent can be customized as per the user’s needs, TOPdesk addresses the diverse audience.

It depends upon your business requirement. Both Xurrent and TOPdesk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Xurrent is customizable, Xurrent offers comprehensive modules.

A Quick Comparison Between Xurrent vs TOPdesk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Xurrent vs TOPdesk In terms of Features
  • Comparison Between Xurrent and TOPdesk In terms of Deployment Type
  • Xurrent or TOPdesk: Which Is Ideal for Your Industry
  • Which Is Better? - Xurrent or TOPdesk

Comparison of Xurrent vs TOPdesk In terms of Features

Xurrent includes features like Self Service Portal, Multi Channel Support, Configuration Management and Risk Management. TOPdesk is known for functionalities like Task Management, Asset Management, Change Management and Reports & Dashboard. When you compare Xurrent vs TOPdesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Xurrent and TOPdesk In terms of Deployment Type

While Xurrent supports Web Based deployment; TOPdesk is suitable for Web Based deployment. While selecting between Xurrent and TOPdesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Xurrent or TOPdesk: Which Is Ideal for Your Industry

Xurrent is ideal for industries like All Industries. For All Industries, TOPdesk is a better choice. If you are confused between Xurrent or TOPdesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Xurrent or TOPdesk

Xurrent and TOPdesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Xurrent and TOPdesk during demo to decide which one is best for your business.

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