linkedin

SMART Service Desk VS TOPdesk

Let’s have a side-by-side comparison of SMART Service Desk vs TOPdesk to find out which one is better. This software comparison between SMART Service Desk and TOPdesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether SMART Service Desk or TOPdesk fits your business.

Quick View

  • Rating & Review
  • Platforms
  • Recommended
  • Not Available

  • icon_ubuntu icon_desktop icon_mac icon_linux
  • Not Available

  • Not Available

  • icon_ubuntu icon_desktop icon_mac icon_linux
  • Not Available

Pricing

img

Price Plans

Price on Request

Get customise plan according to your business requirement

Get Now

$ 76.00

Essential

$ 109.00

Engaged

$ 155.00

Excellent

View Details img

  • Free Trial
  • Lifetime Plan
  • img
  • img Free Trial
  • img

Best Use for

img

Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

img
img

Features

img

Product features

  • checked Incident Management
  • checked Contract / License Management
  • checked Deployment Management
  • checked Interaction Tracking
  • checked Feedback Management
  • checked Knowledge Management
  • checked Multichannel Communication
  • checked Email Integration
  • checked Workflow Automation
  • checked SLA Management
  • checked Configuration Management
  • checked Asset Management
  • checked Change Management
  • checked Problem Management
  • checked Request Management
  • checked Custom Branding
  • checked Task Management
  • checked Asset Management
  • checked Change Management
  • checked Reports & Dashboard
  • checked Incident Management
  • checked Self Service Portal
  • checked Problem Management

Specifications

img

Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

img

Top Alternative Products

ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus


Jira Service Management

Jira Service Management


ServiceNow

ServiceNow


BOSSDesk

BOSSDesk


See all SMART Service Desk alternatives img
ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus


Jira Service Management

Jira Service Management


ServiceNow

ServiceNow


Freshservice

Freshservice


See all TOPdesk alternatives img

Send this comparison to my inbox

img Get directly in your email inbox on your Whatsapp

Similar Comparison

SMART Service Desk vs TOPdesk Comparison FAQs

Software questions,
answered

While SMART Service Desk offers customized features, TOPdesk has diverse modules. Select between SMART Service Desk or TOPdesk as per your business needs.

Both these products offer similar features but with a different approach. While SMART Service Desk emphasizes on user experiences, TOPdesk focuses on functionalities.

It all depends on the functionalities that you prefer. While SMART Service Desk offers add-ons along with essential features, TOPdesk emphasizes on customization.

No, the difference between SMART Service Desk and TOPdesk lies in terms of features and functionalities. While SMART Service Desk can be customized as per the user’s needs, TOPdesk addresses the diverse audience.

It depends upon your business requirement. Both SMART Service Desk and TOPdesk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While SMART Service Desk is customizable, SMART Service Desk offers comprehensive modules.

A Quick Comparison Between SMART Service Desk vs TOPdesk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of SMART Service Desk vs TOPdesk In terms of Features
  • Comparison Between SMART Service Desk and TOPdesk In terms of Deployment Type
  • SMART Service Desk or TOPdesk: Which Is Ideal for Your Industry
  • Which Is Better? - SMART Service Desk or TOPdesk

Comparison of SMART Service Desk vs TOPdesk In terms of Features

SMART Service Desk includes features like Incident Management, Contract / License Management, Deployment Management and Interaction Tracking. TOPdesk is known for functionalities like Task Management, Asset Management, Change Management and Reports & Dashboard. When you compare SMART Service Desk vs TOPdesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between SMART Service Desk and TOPdesk In terms of Deployment Type

While SMART Service Desk supports Web Based and On Premises deployment; TOPdesk is suitable for Web Based deployment. While selecting between SMART Service Desk and TOPdesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

SMART Service Desk or TOPdesk: Which Is Ideal for Your Industry

SMART Service Desk is ideal for industries like All Industries. For All Industries, TOPdesk is a better choice. If you are confused between SMART Service Desk or TOPdesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - SMART Service Desk or TOPdesk

SMART Service Desk and TOPdesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare SMART Service Desk and TOPdesk during demo to decide which one is best for your business.

Add Software to Compare

close

Recommended Products

20,000+ Software Listed 20,000+ Software Listed

Best Price Guaranteed Unbiased Comparison

Free Expert
                        Consultation Read Authentic Reviews

2M+ Happy Customers 500,000+ Monthly Users