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Brand: The Converse AI
Converse AI enables businesses to automate customer interactions through intelligent chatbots, live chat, and WhatsApp integration, enhancing engagement and operational efficiency. ...Read more
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Features
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Real Time Monitoring
Instantly see live agent activity and current conversations for better oversight.
Agent Availability Tracking
Know which agents are online, busy, or offline to manage resources efficiently.
Workload Management
View how many chats each agent is handling to ensure balanced distribution.
Performance Analytics
Measure key metrics like chat volume and response times to assess efficiency.
Automated Conversation Routing
Set rules to direct chats to the right teams automatically.
Comprehensive Analytics
Track delivery, open, and response rates to refine strategies.
Interactive Notifications
Use rich media, buttons, and quick replies to boost user engagement.
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Brand Name | The Converse AI |
Information | Born in the era of digital transformation, we recognized the need for businesses to adapt to the evolving communication landscape. |
Founded Year | 2021 |
Director/Founders | Converse AI |
Company Size | 1-100 Employees |
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