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Fieldcode

Brand: Fieldcode

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Fieldcode Software Overview

Fieldcode Company Details

Founded Year:  2001

Fieldcode is a field service management (FSM) software that streamlines operations with Zero-Touch automation.

Director/Founders Ralph Koczwara
Company Size 101-500 Employees

Fieldcode Pricing & Plans

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Fieldcode Features

  • icon_check Dispatch Management
    System automatically assigns tickets to technicians based on real-time location, specific skill sets, and availability.
  • icon_check Route Optimization
    Algorithm calculates the most efficient travel paths for field staff using live traffic data and geographical proximity.
  • icon_check Mobile Application
    Dedicated interface for field engineers to access job details, update ticket statuses, and record onsite work activity.
  • icon_check Customer Portal
    Web-based interface allowing end users to book appointments, track technician arrival, and view history of service requests.
  • icon_check Forms Management
    Customization engine used to create unique data entry fields, checkboxes, and mandatory input requirements for field reporting.
  • icon_check Asset Tracking
    Database for managing equipment lifecycles, linking specific hardware to service tickets for maintenance and part history.
  • icon_check Real Time Tracking
    Live monitoring of technician GPS locations and job progress to provide accurate estimated time of arrival notifications.
  • icon_check Inventory Management
    Module for tracking spare parts stock levels, managing warehouse transfers, and logging parts consumption during service.
  • icon_check SLA Monitoring
    Automated tracking of Service Level Agreement deadlines with system alerts to prevent breaches and prioritize urgent tasks.
  • icon_check Data Synchronization
    Capability for mobile users to record data without internet, with automatic synchronization once connectivity is restored.
  • icon_check Predictive Maintenance
    IoT integration that analyzes equipment data to forecast potential failures and generate proactive service work orders.
  • icon_check API Integration
    Set of programming interfaces that allow the software to exchange data with external CRM, ERP, and accounting platforms.
  • icon_check Contract Management
    Centralized repository for storing customer service contracts and linking them to specific billing and service parameters.
  • icon_check Digital Signature
    Functionality within the mobile app to capture electronic signatures from customers as proof of service and task completion.
  • icon_check Forecast Reporting
    Analytical tool that uses historical data patterns to predict future service demand and optimize workforce staffing levels.
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Fieldcode Specifications

Supported Platforms
Windows Windows iOS iOS Android Android MacOS MacOS
Devices
Desktop Desktop Mobile Mobile Tablet Tablet iPad iPad
Deployment
Cloud-Based Cloud-Based
Suitable For
Manufacturing Telecom Construction Distribution Property
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises SMBs SMEs MSMBs MSMEs
Customer Support
Email Communities
Language
English
Integration
API Integration
Training Resources
Videos
AI Features
AI Integrated

Fieldcode Review

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.

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