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FireHydrant

Brand: FireHydrant

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Starting Price
$9600

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Starting at $9,600.00

FireHydrant Software Overview

FireHydrant Company Details

Founded Year:  2018

FireHydrant is an incident management tool that helps companies recover from IT disasters more quickly.

Director/Founders Daniel Condomitti, Robert Ross
Company Size 1-100 Employees

FireHydrant Pricing & Plans

Platform Pro
Key Features
  • Up to 20 responders
  • 5 runbooks
  • Slack & Teams chatbot
  • 1 retrospective template
  • Unlimited public status pages
  • Service catalog
Starting at $9600
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • Up to 20 responders

  • 5 runbooks

  • Slack & Teams chatbot

  • 1 retrospective template

  • Unlimited public status pages

  • Service catalog

FireHydrant Features

  • icon_check Incident Management
    Centralized system to create, track, and resolve incidents with structured workflows and complete lifecycle visibility.
  • icon_check On-Call Scheduling
    Flexible scheduling system to assign on-call duties, manage rotations, and ensure continuous coverage for critical services.
  • icon_check Alert Routing
    Automatically routes alerts to the right responders using escalation policies, reducing delays in incident response times.
  • icon_check Escalation Management
    Defines escalation paths to notify additional responders if incidents remain unresolved within defined time thresholds.
  • icon_check Runbook Automation
    Automates repetitive incident response tasks using predefined runbooks to ensure consistency and faster resolution.
  • icon_check Real-Time Collaboration
    Enables teams to collaborate in real time via chat integrations, shared channels, and synchronized incident updates.
  • icon_check ChatOps Integration
    Allows teams to manage incidents directly within Slack or Teams, reducing context switching and improving efficiency.
  • icon_check Timeline Tracking
    Automatically records actions, decisions, and updates during incidents to create accurate timelines for analysis.
  • icon_check Post-Incident Analysis
    Provides structured retrospectives and root cause analysis tools to identify issues and prevent future incidents.
  • icon_check Dependency Mapping
    Maps service relationships to quickly identify impacted systems and reduce time spent diagnosing cascading failures.
  • icon_check Status Page Management
    Publishes real-time incident updates to internal or external stakeholders to maintain transparency during outages.
  • icon_check Analytics & Reporting
    Tracks metrics like MTTR and incident frequency to provide insights for improving operational performance.
  • icon_check API Integration
    Offers robust APIs to integrate with monitoring, ticketing, and communication tools for seamless workflows.
  • icon_check Audit Logs
    Maintains detailed logs of all actions taken during incidents for compliance, accountability, and troubleshooting.
  • icon_check Role-Based Access Control (RBAC)
    Controls user permissions based on roles to ensure secure access to incident data and system configurations.

FireHydrant Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises SMBs SMEs MSMEs
Customer Support
Email Live Chat Communities
Language
English
Integration
API Integration
Training Resources
Live Online Webinars Documentation Videos
AI Features
AI Integrated
Technology
Next Generation
Compliance Regulation
CCPA CPRA ECPA

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.

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