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Shelf

Brand: Gemshelf

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Features

  • check_icon Natural Language Processing
  • check_icon Data Connectors
  • check_icon Granular Access Permissions
  • check_icon Version control
  • check_icon Metadata Tagging
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Shelf Pricing & Plans

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Shelf Features

  • icon_check Natural Language Processing Allow users to input questions in standard conversational language to retrieve direct answers rather than basic keyword hits.
  • icon_check Data Connectors Sync information across external platforms like Salesforce and Slack to maintain data consistency without manual migration.
  • icon_check Granular Access Permissions Define specific user roles and viewing rights to ensure that sensitive company data is only accessible to authorized personnel.
  • icon_check Version control Track every revision made to a document to ensure that all users are accessing the most recent and accurate version available.
  • icon_check Metadata Tagging Generate descriptive tags for uploaded content automatically to improve the categorization and discoverability of information.
  • icon_check Performance Analytics Track engagement metrics and search success rates to identify gaps in the knowledge base and optimize the existing material.
  • icon_check Multi-Language Support Translate and manage knowledge base articles in over one hundred languages to support global teams and diverse user segments.
  • icon_check Contextual Agent Assistance Proactively surface relevant knowledge articles within the support agent’s interface based on the active customer dialogue.
  • icon_check Alerts & Notifications Receive automated notifications when specific articles or documents reach a predetermined expiration date for manual review.
  • icon_check Collaborative Authoring Enable multiple users to draft, edit, and comment on knowledge articles simultaneously to streamline the creation workflow.
  • icon_check Cross Platform Integration Connect the knowledge hub with enterprise tools like Microsoft Teams, Zendesk, and SharePoint for a unified work environment.
  • icon_check Data Ingestion Process and organize information from various file formats including PDFs, emails, and chat transcripts for better retrieval.
  • icon_check Semantic Search Utilize natural language processing to deliver relevant information based on the intent and context of the user’s search query.
  • icon_check Content Governance Monitor the health of the knowledge base through automated detection of redundant, obsolete, and trivial data in the system.

Shelf Specifications

  • Supported Platforms :
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  • Ubuntu Windows MacOS Linux
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs, MSMBs, MSMEs
  • Email, Communities
  • API Integration
  • Webinars, Videos
  • English
  • AI Integrated

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Gemshelf Company Details

Brand Name Gemshelf
Information Shelf is the next generation knowledge platform that helps you eliminate bad data in your documents and files before they go into an LLM and become bad answers.
Founded Year 2017
Director/Founders Colin Kennedy, Sedarius Tekara Perrotta, Tobias Jaeckel
Company Size 101-500 Employees

20,000+ Software Listed 20,000+ Software Listed

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2M+ Happy Customers 500,000+ Monthly Users