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Brand: Swyt
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Incident Management Service Request Management Problem Management Change Management Asset Management See all 
Incident Management Handles IT issues with smart ticket routing, enabling quick resolution via integrated helpdesk channels. Service Request Management Automates user IT requests across apps, devices, and services with standardized workflows and SLAs. Problem Management Provides diagnostics and preventive maintenance to identify recurring IT problems and avoid disruption. Change Management Supports structured updates like patching, upgrades, and security changes with minimal service risk. Asset Management Tracks laptops, mobiles, and IT hardware with encryption, monitoring, and full lifecycle visibility. Configuration Management Maintains infrastructure and device configurations to ensure compliance and accurate operations. Knowledge Management Offers IT policies, audit evidence, and compliance knowledge base for teams to resolve queries faster. Catalog Management Publishes available IT services including security, device, cloud, and support offerings for users. Release Management Enables deployment of patches, updates, and cloud services in a controlled and secure manner. SLA Management Monitors IT service response and resolution times to meet business commitments and user expectations. Compliance Management Aligns IT operations with ISO, SOC2, and regulatory frameworks using evidence tracking dashboards. Security Management Protects users, apps, and devices against phishing, malware, ransomware, and identity threats. Policy Management Enforces organization-wide IT and security policies consistently across all apps, devices, and users. Device Management Manages endpoints with remote wipe, encryption, and monitoring through zero-touch deployment. Application Management Controls licenses, access, and usage for business apps with SSO, MFA, and shadow IT discovery. Cost Management Delivers predictable monthly pricing with automation-driven savings and optimized IT operations. | Brand Name | Swyt |
| Information | Swyt helps 100+ companies across the GCC manage and monitor their IT stack, simplify support, secure IT operations, and reduce costs, all from one AI-powered platform: the Swyt App. |
| Founded Year | 2022 |
| Director/Founders | Edouard Bouvet |
| Company Size | 1-100 Employees |
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