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Brand: Swyt
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Features
Incident Management Service Request Management Problem Management Change Management Asset Management See all 
Incident Management
Handles IT issues with smart ticket routing, enabling quick resolution via integrated helpdesk channels.
Service Request Management
Automates user IT requests across apps, devices, and services with standardized workflows and SLAs.
Problem Management
Provides diagnostics and preventive maintenance to identify recurring IT problems and avoid disruption.
Change Management
Supports structured updates like patching, upgrades, and security changes with minimal service risk.
Asset Management
Tracks laptops, mobiles, and IT hardware with encryption, monitoring, and full lifecycle visibility.
Configuration Management
Maintains infrastructure and device configurations to ensure compliance and accurate operations.
Knowledge Management
Offers IT policies, audit evidence, and compliance knowledge base for teams to resolve queries faster.
Catalog Management
Publishes available IT services including security, device, cloud, and support offerings for users.
Release Management
Enables deployment of patches, updates, and cloud services in a controlled and secure manner.
SLA Management
Monitors IT service response and resolution times to meet business commitments and user expectations.
Compliance Management
Aligns IT operations with ISO, SOC2, and regulatory frameworks using evidence tracking dashboards.
Security Management
Protects users, apps, and devices against phishing, malware, ransomware, and identity threats.
Policy Management
Enforces organization-wide IT and security policies consistently across all apps, devices, and users.
Device Management
Manages endpoints with remote wipe, encryption, and monitoring through zero-touch deployment.
Application Management
Controls licenses, access, and usage for business apps with SSO, MFA, and shadow IT discovery.
Cost Management
Delivers predictable monthly pricing with automation-driven savings and optimized IT operations.
| Brand Name | Swyt |
| Information | Swyt helps 100+ companies across the GCC manage and monitor their IT stack, simplify support, secure IT operations, and reduce costs, all from one AI-powered platform: the Swyt App. |
| Founded Year | 2022 |
| Director/Founders | Edouard Bouvet |
| Company Size | 1-100 Employees |
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