Unicommerce OMS

What is Unicommerce Multichannel Order Management System?

Unicommerce Multichannel Order Management System (OMS) is a comprehensive solution that enables e-commerce and retail sellers to manage orders from multiple sales channels through a single, automated platform.

This order management system automates order capture, allocation, routing to warehouses, dispatch, fulfillment tracking, and handling of returns and cancellations. By centralizing order operations, businesses can reduce manual effort, eliminate order inaccuracies, improve delivery timelines, and gain complete operational visibility.

Trusted by over 7,000 global clients, Unicommerce OMS supports sellers of all sizes—from fast-growing mid-market brands to large, high-volume marketplace leaders.

How Unicommerce Multichannel Order Management Works

Unicommerce OMS captures orders in real time from marketplaces, webstores, and offline systems and processes them through a unified workflow:

• Standardizes order data from all sales channels.
• Validates inventory availability before confirming orders.
• Allocates orders to the most suitable warehouse and logistics partner.
• Automates dispatch using configurable business rules.
• Tracks fulfillment and syncs order status across channels.
• Manages returns and cancellations with automated restocking.

This eliminates manual reconciliation, reduces fulfillment delays, and ensures accurate, scalable order delivery.

Why Choose Unicommerce Multichannel Order Management System?

• Centralized Order Capture: Receive orders from marketplaces, webstores, and offline channels in one system.
• Seamless Marketplace Integrations: Deep integrations enable automated fulfillment without manual intervention.
• Automated Workflow Rules: Configure rules for order splitting, warehouse allocation, carrier selection, and SLA prioritization.
• Enhanced Operational Control: Monitor order flow, fulfillment performance, and delivery timelines in real time.
• Reduced Manual Errors: Automation minimizes errors during order validation, allocation, and dispatch.
• Scalable Architecture: Easily scales from hundreds to hundreds of thousands of orders per month.

Key Benefits of Unicommerce Multichannel Order Management

• Faster Fulfillment & SLA Compliance: Automated workflows reduce processing time and help meet marketplace SLAs.
• Reduced Cancellations & Errors: Accurate inventory validation prevents overselling and order mismatches.
• Improved Customer Satisfaction: Faster, accurate deliveries improve marketplace ratings and repeat purchases.
• Operational Efficiency: Automates order routing, label generation, carrier assignment, and returns processing.
• Real-Time Visibility: Gain full visibility into order status, warehouse performance, dispatch timelines, and returns.

Strong Marketplace Support Across Regions

India

Unicommerce OMS supports major Indian marketplaces, including Amazon, Flipkart, Myntra, Ajio, Meesho, and more, through a unified order processing system.

Philippines (SEA)

Sellers in Southeast Asia can streamline operations across Shopee, Lazada, Amazon, Zalora, TikTok Shop, and other marketplaces, with integrated regional logistics support.

Middle East (Dubai & Abu Dhabi)

In the Middle East, Unicommerce OMS supports marketplaces such as Amazon (UAE & KSA), Noon, Namshi, Trendyol, FirstCry, Centrepoint, and more, enabling seamless GCC-wide fulfillment.

Key Integrations with Unicommerce OMS

• Marketplaces including Myntra, Flipkart, Amazon, Shopee, Lazada, Noon, Namshi, TikTok Shop, and more.
• Webstores such as Shopify, WooCommerce, Magento, and others.
• Logistics partners like Ninja Van, J&T Express, DHL, FedEx, and more.
• ERP and POS systems.
• Payment gateways.
• Custom APIs for specialized integrations.

Who Uses Unicommerce Multichannel Order Management System?

Unicommerce OMS is ideal for:

• E-commerce sellers operating across multiple sales channels.
• Retail brands expanding into online marketplaces.
• Sellers managing multiple warehouses or fulfillment centers.
• Businesses looking to eliminate manual order processing.
• Operations teams aiming to improve fulfillment accuracy and speed.

Whether you are a fast-growing seller in Southeast Asia, an established Indian brand, or a multi-country seller in the Middle East, Unicommerce OMS helps manage orders with speed and precision.

Unicommerce Multichannel Order Management Pricing

Pricing for Unicommerce OMS is available on request at Techjockey.

The cost depends on order volume, number of marketplaces, feature requirements, and deployment preferences. For detailed pricing and customized plans, users can connect with Unicommerce product specialists via Techjockey.