Let’s have a side-by-side comparison of Agile CRM vs Freshsales CRM vs SugarCRM to find out which one is better. This software comparison between Agile CRM and Freshsales CRM and SugarCRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Agile CRM or Freshsales CRM or SugarCRM fits your business.
Comparison
Quick View
17 Ratings & 12 Reviews
10 Ratings & 4 Reviews
16 Ratings & 12 Reviews
Pricing
Price Plans
$ 708.00
Standard-(59 (USD) Per User Per Month, Billed Annually)$ 1020.00
Advanced-(85 (USD) Per User Per Month, Billed Annually)$ 1620.00
Premier-(135 (USD) Per User Per Month, Billed Annually)
Free Trial
Ratings
Overall ratings
Pros & Cons
Pros
The mobile app is a great feature for always staying on top of things when I am ...Read more - Rajinder singh Jan 17, 2025
The reporting features help me track progress and analyse data effectively. - MIHIR DATTANI Dec 10, 2024
1. Transparent pricing with a free tier for up to 3 users (Growth plan) and 30-d...Read more - Jennifer Chotiner Feb 13, 2025
1. Unified platform with sales, marketing, chat, and phone capabilities, elimina...Read more - Sumit Bohre Feb 13, 2025
I have had mostly positive experiences when I reached out to their customer supp...Read more - Kingsley Feb 19, 2025
It works great with tools like Mailchimp, QuickBooks, and other tools that I am ...Read more - Rabin sarkar Feb 09, 2025
Cons
There is a lack in advanced analytics. The analytics features are not as deep as...Read more - Rajinder singh Jan 17, 2025
Every now and then I have noticed some glitches or bugs in the system that are a...Read more - MIHIR DATTANI Dec 10, 2024
1. Essential features like workflow automation require Pro/Enterprise plans, ...Read more - Jennifer Chotiner Feb 13, 2025
1. Advanced reporting and AI forecasting are restricted to higher-tier plans (Pr...Read more - Sumit Bohre Feb 13, 2025
They tend to keep older features around instead of refining or replacing them. T...Read more - Kingsley Feb 19, 2025
The reporting is fine for basics. If you want deep insights, you will need third...Read more - Rabin sarkar Feb 09, 2025
Reviews
Verified customer reviews
Rating
Tian De Jan 24, 2025
Handy Mobile App but Analytics Could Be Better
Rajinder singh Jan 17, 2025
Affordable Starter Plan, Hidden Costs for Scaling!
Jennifer Chotiner Feb 13, 2025
All-in-One CRM for Streamlined Sales and Marketing
Sumit Bohre Feb 13, 2025
Solid Support but Could Do with Some Cleanup
Kingsley Feb 19, 2025
Perfect for Integrations but Lacks Advanced Reporting
Rabin sarkar Feb 09, 2025
Reviews with Video
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Best Use for
Business Size:
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Business Type:
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Industries:
All Industries
All Industries
All Industries
Features
Product features
Business Process Automation (BPA)
CRM Database
SLA Violations
Event-Triggered Notifications
KPI Tracking
Interactive Voice Response (IVR) Integration
Customer Insights
Omnichannel Support
Marketing Tools Integration
Email Marketing Tools Integration
Customer Segmentation
Third Party Integrations
Real-Time Analytics
Interaction History
Sales Funnel Management
Lead Scoring
Customer Activity Alerts
Personalized Dashboards
AI Assistants
GDPR & Data Privacy
Template and Document Management
Internal Messaging System
Sales Process Task Management
Campaign Automation
Automated Sales Workflow
Lead Lifecycle Management
Sales Projections
Error Logs
Role-Based Access Control (RBAC)
Customer Journey Mapping
Social Media Integration
Drip Campaigns
Predictive Analytics
Opportunity Management
Account Management
Territory Management
Mobile CRM
Appointment Scheduling
API Based
Call Recording
CRM Integration
Service & Support
API Integration
Data Import/Export
Activity Logs
Campaign Performance
Calendar Integration
Push Notifications
Email Campaigns
Audience Segmentation
Ecommerce Integration
Real-Time alerts
Customer Profiles
Data Encryption
Lead Nurturing
Sales Reports
Mobile Device Management
Customisable Pipeline Views
Quote & Proposal Management
Deal Rotting
Lead Prioritization
Lead Assignment
Workflow Trigger Alerts
Custom Workflow Alerts
Event-Triggered Notifications
Interactive Voice Response (IVR) Integration
Custom Dashboards
Third Party Integrations
Document Sharing & File Storage
Activity Logging
Sales Performance Tracking
Activity Overview Reports
Conversion Reports
Sales Funnel Analysis
Lead and Deal Scoring
GDPR and CCPA Compliance
Auto Qualify Leads
Email Marketing Tools
Call Tracking and Recording
Bulk Email and SMS
Customizable Workflows
Role-Based Access Control (RBAC)
Activity History
Lead Nurturing
Audit Trails
Workflow Automation
Lead Generation
Audit Logs
Sales Forecasting
Predictive Analytics
Opportunity Management
Account Management
Territory Management
Task Management
Deal Management
Lead Qualification
Contact Segmentation
Lead Capture Automation
Task Automation
Calendar Integration
Customer Profiles
IP Whitelisting
Lead Tracking
Data Encryption
API Access
Contact Management
Event-Triggered Notifications
Interaction History
CRM Database
SLA Violations
Customer Insights
Omnichannel Support
Marketing Tools Integration
Email Marketing Tools Integration
Customer Segmentation
Third Party Integrations
Real-Time Analytics
Error Logs
Role-Based Access Control (RBAC)
Business Process Automation (BPA)
Sales Funnel Management
Automated Sales Workflow
KPI Tracking
Contract Management
Customer Activity Alerts
Market Trend Analysis
Personalized Dashboards
AI Assistants
GDPR & Data Privacy
Backup & Disaster Recovery
Template and Document Management
Internal Messaging System
Trigger-Based Automation
Campaign Automation
Customer Journey Mapping
Activity Logs
Campaign Performance
Predictive Analytics
Opportunity Management
Quote Management
Account Management
Territory Management
Sales Projections
Lead Lifecycle Management
Calendar Integration
Segmentation
Interaction Tracking
Quotes/Estimates
Sales Pipeline Management
Drip Campaigns
Lead Scoring
Social Media Integration
Push Notifications
Email Campaigns
Audience Segmentation
Ecommerce Integration
Real-Time alerts
Customer Profiles
Sales Order Management
Data Encryption
Lead Nurturing
Sales Reports
Data Import/Export
API Integration
Marketing Automation
Gallery
Specifications
Deployment
Web based
On Premises
Web based
On Premises
Web based
On Premises
Device Supported
Desktop
Mobile
iPad
Tablet
Desktop
Mobile
iPad
Tablet
Desktop
Mobile
iPad
Tablet
Supported Platforms
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Languages support
English English English Compliance Regulations:
COPPA
HIPAA
CCPA
CPRA
ECPA
COPPA
HIPAA
CCPA
CPRA
ECPA
COPPA
HIPAA
CCPA
CPRA
ECPA
Alternatives
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