Let’s have a side-by-side comparison of Bitrix24 vs Freshsales CRM vs Zoho CRM to find out which one is better. This software comparison between Bitrix24 and Freshsales CRM and Zoho CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Bitrix24 or Freshsales CRM or Zoho CRM fits your business.
Comparison
Quick View
20 Ratings & 20 Reviews
10 Ratings & 4 Reviews
56 Ratings & 54 Reviews
Pricing
Price Plans
Free Trial
Ratings
Overall ratings
Pros & Cons
Pros
The pricing for premium plans is reasonable compared to other platforms. The fea...Read more - PRAVIN Jan 02, 2025
I like how it integrates with most of the applications I use. It pairs up nicely...Read more - Girish Sitoke Dec 18, 2024
1. Transparent pricing with a free tier for up to 3 users (Growth plan) and 30-d...Read more - Jennifer Chotiner Feb 13, 2025
1. Unified platform with sales, marketing, chat, and phone capabilities, elimina...Read more - Sumit Bohre Feb 13, 2025
Highly Customizable: Users can tailor modules, workflows, fields, and layouts to...Read more - Basudeb Moulik May 03, 2025
With this software, I can manage my sales funnel, pipeline, leads, and inventory...Read more - Ekansh Patheja Oct 10, 2023
Cons
The platform tries to do everything which can make it feel too much. Sometimes I...Read more - PRAVIN Jan 02, 2025
Sometimes I have noticed that some features stop working properly which can be a...Read more - Girish Sitoke Dec 18, 2024
1. Essential features like workflow automation require Pro/Enterprise plans, ...Read more - Jennifer Chotiner Feb 13, 2025
1. Advanced reporting and AI forecasting are restricted to higher-tier plans (Pr...Read more - Sumit Bohre Feb 13, 2025
Learning Curve: While the interface is intuitive, mastering advanced features an...Read more - Basudeb Moulik May 03, 2025
It’s a little difficult to organise the leads. Need more features for it. - Ekansh Patheja Oct 10, 2023
Reviews
Verified customer reviews
Affordable and Feature-Packed but Overwhelming at Times
PRAVIN Jan 02, 2025
Great Integrations but Bugs Can Be Frustrating
Girish Sitoke Dec 18, 2024
Affordable Starter Plan, Hidden Costs for Scaling!
Jennifer Chotiner Feb 13, 2025
All-in-One CRM for Streamlined Sales and Marketing
Sumit Bohre Feb 13, 2025
Zoho CRM: A Feature-Packed Solution for Small to Mid-Sized Businesses with Room for Polish
Basudeb Moulik May 03, 2025
One of the best CRM software I’ve ever used
Ekansh Patheja Oct 10, 2023
Reviews with Video
See all (3)
Not Available
Currently no reviews are available. Please check back later
See all (4)
Best Use for
Business Size:
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Business Type:
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Industries:
All Industries
All Industries
All Industries
Features
Product features
Customer Activity Alerts
Interactive Voice Response (IVR) Integration
Omnichannel Support
Marketing Tools Integration
Customer Segmentation
Third Party Integrations
Error Logs
Role-Based Access Control (RBAC)
Activity Logs
Campaign Performance
Push Notifications
Email Campaigns
Ecommerce Integration
KPI Tracking
SLA Violations
CRM Database
Personalized Dashboards
AI Assistants
GDPR & Data Privacy
Backup & Disaster Recovery
Template and Document Management
Internal Messaging System
Sales Process Task Management
Trigger-Based Automation
Automated Sales Workflow
Lead Lifecycle Management
Sales Funnel Management
Business Process Automation (BPA)
Real-Time alerts
Sales Order Management
Customer Profiles
API Integration
Predictive Analytics
Opportunity Management
Account Management
Territory Management
SMS integration & Notification
Access Control
Mobile App
Human Resource Management
CRM
Communication
Audience Segmentation
Calendar Integration
Customer Journey Mapping
Data Encryption
Sales Reports
Data Import/Export
Social Media Integration
Lead Scoring
Quote Management
Campaign Automation
Interaction History
Event-Triggered Notifications
Customer Insights
Email Marketing Tools Integration
Real-Time Analytics
Project Management
Customisable Pipeline Views
Quote & Proposal Management
Deal Rotting
Lead Prioritization
Lead Assignment
Workflow Trigger Alerts
Custom Workflow Alerts
Event-Triggered Notifications
Interactive Voice Response (IVR) Integration
Custom Dashboards
Third Party Integrations
Document Sharing & File Storage
Activity Logging
Sales Performance Tracking
Activity Overview Reports
Conversion Reports
Sales Funnel Analysis
Lead and Deal Scoring
GDPR and CCPA Compliance
Auto Qualify Leads
Email Marketing Tools
Call Tracking and Recording
Bulk Email and SMS
Customizable Workflows
Role-Based Access Control (RBAC)
Activity History
Lead Nurturing
Audit Trails
Workflow Automation
Lead Generation
Audit Logs
Sales Forecasting
Predictive Analytics
Opportunity Management
Account Management
Territory Management
Task Management
Deal Management
Lead Qualification
Contact Segmentation
Lead Capture Automation
Task Automation
Calendar Integration
Customer Profiles
IP Whitelisting
Lead Tracking
Data Encryption
API Access
Contact Management
Social Media Integration
SLA Violations
Event-Triggered Notifications
KPI Tracking
Interactive Voice Response (IVR) Integration
Customer Insights
Omnichannel Support
Marketing Tools Integration
Email Marketing Tools Integration
Customer Segmentation
Third Party Integrations
Real-Time Analytics
Error Logs
Role-Based Access Control (RBAC)
CRM Database
Interaction History
Customer Activity Alerts
Market Trend Analysis
Personalized Dashboards
AI Assistants
GDPR & Data Privacy
Backup & Disaster Recovery
Internal Messaging System
Sales Process Task Management
Campaign Automation
Automated Sales Workflow
Lead Lifecycle Management
Sales Funnel Management
Business Process Automation (BPA)
Activity Logs
Campaign Performance
Calendar Integration
API Integration
Lead Scoring
Drip Campaigns
Predictive Analytics
Opportunity Management
Quote Management
Account Management
Territory Management
Template and Document Management
Data Import/Export
Sales Reports
Push Notifications
Email Campaigns
Audience Segmentation
Ecommerce Integration
Real-Time alerts
Customer Profiles
Sales Order Management
Data Encryption
Lead Nurturing
Workflow Management
Boost Productivity
Real time notification
Process Management
Marketing Management
Inventory Management
Performance Management
Mobile App
Crm Lead Management
Security
Gallery
Specifications
Deployment
Web based
On Premises
Web based
On Premises
Web based
On Premises
Device Supported
Desktop
Mobile
iPad
Tablet
Desktop
Mobile
iPad
Tablet
Desktop
Mobile
iPad
Tablet
Supported Platforms
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Languages support
Nederlands English français Italiano English Nederlands English français Italiano Português Compliance Regulations:
COPPA
HIPAA
CCPA
CPRA
ECPA
COPPA
HIPAA
CCPA
CPRA
ECPA
COPPA
HIPAA
CCPA
CPRA
ECPA
Alternatives
Top Alternative Products
Send this comparison to my inbox
Get directly in your email inbox on your Whatsapp
Similar Comparison
Add Software to Compare
Recommended Products
20,000+ Software Listed
Unbiased Comparison
Read Authentic
Reviews
500,000+ Monthly Users
UAE
India
