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Let’s have a side-by-side comparison of Close CRM vs SugarCRM vs Vtiger CRM to find out which one is better. This software comparison between Close CRM and SugarCRM and Vtiger CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Close CRM or SugarCRM or Vtiger CRM fits your business.
Comparison
Quick View
8 Ratings & 3 Reviews
16 Ratings & 12 Reviews
13 Ratings & 13 Reviews
Pricing
Price Plans
$ 684.00
Essentials-(19 (USD) Per User Per Month, Billed Annually)$ 3060.00
Advanced-(85 (USD) Per User Per Month, Billed Annually)$ 16200.00
Premier-(35 (USD) Per User Per Month, Billed Annually)$ 15.00
ONE GROWTH-Standard$ 28.00
ONE PROFESSIONAL-Single App$ 42.00
ONE PROFESSIONAL-Standard
Free Trial
Free Trial
Ratings
Overall ratings
Pros & Cons
Pros
Simple to function and client neighborly. Whereas printing the lab reports print...Read more - Priya May 27, 2024
User-friendly interface, straightforward functionality, excellent CRM for sales ...Read more - Reenu May 11, 2024
I have had mostly positive experiences when I reached out to their customer supp...Read more - Kingsley Feb 19, 2025
It works great with tools like Mailchimp, QuickBooks, and other tools that I am ...Read more - Rabin sarkar Feb 09, 2025
Vtiger integrate well with other tools that my team uses such as Google Apps, Ma...Read more - vineet gupta Feb 24, 2025
The customer support is always helpful. When I need help, the support team is re...Read more - Vijay Narang Feb 22, 2025
Cons
Everything is good. No cons with the software - Priya May 27, 2024
Nothing as such. - Reenu May 11, 2024
They tend to keep older features around instead of refining or replacing them. T...Read more - Kingsley Feb 19, 2025
The reporting is fine for basics. If you want deep insights, you will need third...Read more - Rabin sarkar Feb 09, 2025
It does have occasional sync issues. I noticed that sometimes data syncing betwe...Read more - vineet gupta Feb 24, 2025
The tutorials and documentation are not clear and I had to go through the intern...Read more - Vijay Narang Feb 22, 2025
Reviews
Verified customer reviews
Simple to produce lab reports.
Priya May 27, 2024
Product is very user friendly and straight fit. Great CRM for Sales and management.
Reenu May 11, 2024
Solid Support but Could Do with Some Cleanup
Kingsley Feb 19, 2025
Perfect for Integrations but Lacks Advanced Reporting
Rabin sarkar Feb 09, 2025
Great Integrations but Sync Issues Can Be Frustrating
vineet gupta Feb 24, 2025
Helpful Support Team but Documentation Needs Improvement
Vijay Narang Feb 22, 2025
Reviews with Video
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See all (3)
Best Use for
Business Size:
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Business Type:
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Industries:
All Industries
All Industries
All Industries
Features
Customer Information Management (CIM)
CRM Database
Account Management
Customer Profiles
Audience Segmentation
Interaction History
CRM Database
Account Management
Customer Profiles
Audience Segmentation
Interaction History
CRM Database
Account Management
Customer Profiles
Audience Segmentation
Interaction History
Sales Enablement
Quote Management
Business Process Automation (BPA)
Sales Order Management
Sales Funnel Management
Contract Management
Sales Projections
Territory Management
Lead Lifecycle Management
Opportunity Management
Automated Sales Workflow
Quote Management
Business Process Automation (BPA)
Sales Order Management
Sales Funnel Management
Contract Management
Sales Projections
Territory Management
Lead Lifecycle Management
Opportunity Management
Automated Sales Workflow
Quote Management
Business Process Automation (BPA)
Sales Order Management
Sales Funnel Management
Contract Management
Sales Projections
Territory Management
Lead Lifecycle Management
Opportunity Management
Automated Sales Workflow
Marketing Automation
Email Campaigns
Campaign Automation
Lead Nurturing
Customer Journey Mapping
Customer Segmentation
Trigger-Based Automation
Drip Campaigns
Email Campaigns
Campaign Automation
Lead Nurturing
Customer Journey Mapping
Customer Segmentation
Trigger-Based Automation
Drip Campaigns
Email Campaigns
Campaign Automation
Lead Nurturing
Customer Journey Mapping
Customer Segmentation
Trigger-Based Automation
Drip Campaigns
Data Sourcing / Integrations
Data Import/Export
Social Media Integration
Calendar Integration
Email Marketing Tools Integration
Marketing Tools Integration
Third Party Integrations
API Integration
Ecommerce Integration
Interactive Voice Response (IVR) Integration
Data Import/Export
Social Media Integration
Calendar Integration
Email Marketing Tools Integration
Marketing Tools Integration
Third Party Integrations
API Integration
Ecommerce Integration
Interactive Voice Response (IVR) Integration
Data Import/Export
Social Media Integration
Calendar Integration
Email Marketing Tools Integration
Marketing Tools Integration
Third Party Integrations
API Integration
Ecommerce Integration
Interactive Voice Response (IVR) Integration
Collaboration and Communication Tools
Sales Process Task Management
Internal Messaging System
Template and Document Management
Omnichannel Support
Sales Process Task Management
Internal Messaging System
Template and Document Management
Omnichannel Support
Sales Process Task Management
Internal Messaging System
Template and Document Management
Omnichannel Support
Security & Compliance
Role-Based Access Control (RBAC)
Data Encryption
Activity Logs
Backup & Disaster Recovery
GDPR & Data Privacy
Role-Based Access Control (RBAC)
Data Encryption
Activity Logs
Backup & Disaster Recovery
GDPR & Data Privacy
Role-Based Access Control (RBAC)
Data Encryption
Activity Logs
Backup & Disaster Recovery
GDPR & Data Privacy
AI & Machine Learning
Predictive Analytics
Lead Scoring
AI Assistants
Predictive Analytics
Lead Scoring
AI Assistants
Predictive Analytics
Lead Scoring
AI Assistants
Reporting & Analytics
Predictive Analytics
Personalized Dashboards
Real-Time Analytics
Sales Reports
Customer Insights
Campaign Performance
Market Trend Analysis
KPI Tracking
Predictive Analytics
Personalized Dashboards
Real-Time Analytics
Sales Reports
Customer Insights
Campaign Performance
Market Trend Analysis
KPI Tracking
Predictive Analytics
Personalized Dashboards
Real-Time Analytics
Sales Reports
Customer Insights
Campaign Performance
Market Trend Analysis
KPI Tracking
Alerts & Notifications
Event-Triggered Notifications
Real-Time alerts
Error Logs
Customer Activity Alerts
Push Notifications
SLA Violations
Event-Triggered Notifications
Real-Time alerts
Error Logs
Customer Activity Alerts
Push Notifications
SLA Violations
Event-Triggered Notifications
Real-Time alerts
Error Logs
Customer Activity Alerts
Push Notifications
SLA Violations
Gallery
Specifications
Deployment
Web based
On Premises
Web based
On Premises
Web based
On Premises
Device Supported
Desktop
Mobile
iPad
Tablet
Desktop
Mobile
iPad
Tablet
Desktop
Mobile
iPad
Tablet
Supported Platforms
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Languages support
English English English Alternatives
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