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Faveo VS Zendesk

Let’s have a side-by-side comparison of Faveo vs Zendesk to find out which one is better. This software comparison between Faveo and Zendesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Faveo or Zendesk fits your business.

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  • Rating & Review
  • Platforms
  • Recommended
  • img 3 Ratings & 3 Reviews
  • icon_desktop icon_ios icon_Android icon_mac
  • img 3 Ratings & 3 Reviews
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Pricing

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Price Plans

$ 9.00

Startup

$ 14.00

SME

$ 19.00

Enterprise

View Details img

$ 25.00

Support Team

$ 69.00

Suite Team

$ 149.00

Suite Professional

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  • Free Trial
  • Lifetime Plan
  • img Free Trial
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Ratings

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Overall ratings

4.4

3 Ratings & 3 Reviews

90% Likelihood to Recommend

4.5

3 Ratings & 3 Reviews

86% Likelihood to Recommend

Pros & Cons

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Pros

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Flexibility and support is great. Also, the integration with other tools is seam...Read more - Greg Nov 26, 2021

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After evaluating many helpdesk software providers we settled on Faveo Helpdesk....Read more - Pankti Joshi Nov 26, 2019

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The platform is easy to access ,and provides agent monitoring with a smooth UI. ...Read more - Ankit patidar Jun 23, 2023

Cons

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Multilingual feature is not complete yet. - Greg Nov 26, 2021

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We are using Faveo Helpdesk for so long, and as far we haven't come across to an...Read more - Pankti Joshi Nov 26, 2019

Not Available

Currently no cons are available. Please check back later

Reviews

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Verified customer reviews

Development of new product

Greg Nov 26, 2021

Very supportive team and a good product at a great

Pankti Joshi Nov 26, 2019

Overall good ticketing tool for all types bussiness.Monitoring ticket and email migration is fantastic,

Ankit patidar Jun 23, 2023

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Multilingual
  • checked Email Template
  • checked Ticket Merging
  • checked Ticket Rating
  • checked Help Topics
  • checked Canned Responses
  • checked Assign Tickets
  • checked Internal Notes
  • checked Analytics and Reporting
  • checked Multilingual Support
  • checked Skills Based Routing
  • checked SLA Management
  • checked Community Forums
  • checked Knowledge Base
  • checked Workflow Automation
  • checked Multi Channel Support
  • checked Ticketing System
  • checked Mobile apps

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Faveo vs Zendesk Comparison FAQs

Software questions,
answered

While Faveo offers customized features, Zendesk has diverse modules. Select between Faveo or Zendesk as per your business needs.

Both these products offer similar features but with a different approach. While Faveo emphasizes on user experiences, Zendesk focuses on functionalities.

It all depends on the functionalities that you prefer. While Faveo offers add-ons along with essential features, Zendesk emphasizes on customization.

No, the difference between Faveo and Zendesk lies in terms of features and functionalities. While Faveo can be customized as per the user’s needs, Zendesk addresses the diverse audience.

It depends upon your business requirement. Both Faveo and Zendesk provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Faveo is customizable, Faveo offers comprehensive modules.

A Quick Comparison Between Faveo vs Zendesk

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Faveo vs Zendesk In terms of Features
  • Comparison Between Faveo and Zendesk In terms of Deployment Type
  • Faveo or Zendesk: Which Is Ideal for Your Industry
  • Which Is Better? - Faveo or Zendesk

Comparison of Faveo vs Zendesk In terms of Features

Faveo includes features like Multilingual, Email Template, Ticket Merging and Ticket Rating. Zendesk is known for functionalities like Analytics and Reporting, Multilingual Support, Call Routing and SLA Management. When you compare Faveo vs Zendesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Faveo and Zendesk In terms of Deployment Type

While Faveo supports Web Based and On Premises deployment; Zendesk is suitable for Web Based deployment. While selecting between Faveo and Zendesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Faveo or Zendesk: Which Is Ideal for Your Industry

Faveo is ideal for industries like All Industries. For All Industries, Zendesk is a better choice. If you are confused between Faveo or Zendesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Faveo or Zendesk

Faveo and Zendesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Faveo and Zendesk during demo to decide which one is best for your business.

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