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Let’s have a side-by-side comparison of Freshsales CRM vs Sales Mantra vs Zoho CRM to find out which one is better. This software comparison between Freshsales CRM and Sales Mantra and Zoho CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Freshsales CRM or Sales Mantra or Zoho CRM fits your business.
Comparison
Quick View
10 Ratings & 4 Reviews
15 Ratings & 10 Reviews
56 Ratings & 54 Reviews
Pricing
Price Plans
Free Trial
Ratings
Overall ratings
Pros & Cons
Pros
1. Transparent pricing with a free tier for up to 3 users (Growth plan) and 30-d...Read more - Jennifer Chotiner Feb 13, 2025
1. Unified platform with sales, marketing, chat, and phone capabilities, elimina...Read more - Sumit Bohre Feb 13, 2025
It boosts my efficiency. I feel like I can get more done in lesser time. - Uttap Banua Dec 18, 2024
The setup is quick. I had it up and running in no time and I did not need any ma...Read more - joe Urcuhuaranga soto Nov 27, 2024
Highly Customizable: Users can tailor modules, workflows, fields, and layouts to...Read more - Basudeb Moulik May 03, 2025
With this software, I can manage my sales funnel, pipeline, leads, and inventory...Read more - Ekansh Patheja Oct 10, 2023
Cons
1. Essential features like workflow automation require Pro/Enterprise plans, ...Read more - Jennifer Chotiner Feb 13, 2025
1. Advanced reporting and AI forecasting are restricted to higher-tier plans (Pr...Read more - Sumit Bohre Feb 13, 2025
The trial version does not let you try most of the features and it feels limited...Read more - Uttap Banua Dec 18, 2024
I noticed that every now and then I run into minor bugs. - joe Urcuhuaranga soto Nov 27, 2024
Learning Curve: While the interface is intuitive, mastering advanced features an...Read more - Basudeb Moulik May 03, 2025
It’s a little difficult to organise the leads. Need more features for it. - Ekansh Patheja Oct 10, 2023
Reviews
Verified customer reviews
Affordable Starter Plan, Hidden Costs for Scaling!
Jennifer Chotiner Feb 13, 2025
All-in-One CRM for Streamlined Sales and Marketing
Sumit Bohre Feb 13, 2025
Rating
nayeem ul haq khanday Jan 17, 2025
Increased Efficiency but Trial Version is Limited
Uttap Banua Dec 18, 2024
Zoho CRM: A Feature-Packed Solution for Small to Mid-Sized Businesses with Room for Polish
Basudeb Moulik May 03, 2025
One of the best CRM software I’ve ever used
Ekansh Patheja Oct 10, 2023
Reviews with Video
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See all (4)
Best Use for
Business Size:
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees
Business Type:
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers
Individual
Industries:
All Industries
All Industries
All Industries
Features
Product features
Customisable Pipeline Views
Quote & Proposal Management
Deal Rotting
Lead Prioritization
Lead Assignment
Workflow Trigger Alerts
Custom Workflow Alerts
Event-Triggered Notifications
Interactive Voice Response (IVR) Integration
Custom Dashboards
Third Party Integrations
Document Sharing & File Storage
Activity Logging
Sales Performance Tracking
Activity Overview Reports
Conversion Reports
Sales Funnel Analysis
Lead and Deal Scoring
GDPR and CCPA Compliance
Auto Qualify Leads
Email Marketing Tools
Call Tracking and Recording
Bulk Email and SMS
Customizable Workflows
Role-Based Access Control (RBAC)
Activity History
Lead Nurturing
Audit Trails
Workflow Automation
Lead Generation
Audit Logs
Sales Forecasting
Predictive Analytics
Opportunity Management
Account Management
Territory Management
Task Management
Deal Management
Lead Qualification
Contact Segmentation
Lead Capture Automation
Task Automation
Calendar Integration
Customer Profiles
IP Whitelisting
Lead Tracking
Data Encryption
API Access
Contact Management
CRM
Predictive Analytics
Contract Management
Lead Lifecycle Management
Sales Projections
Sales Funnel Management
Email Campaigns
Real-Time alerts
Sales Order Management
Statistics That Count
Service Management
Project Management
Inquiry Management
Complaint Management
Real Time Information
Alerts & Reminders
Improve Customer Satisfaction
Increase Productivity
Market Trend Analysis
Social Media Integration
SLA Violations
Event-Triggered Notifications
KPI Tracking
Interactive Voice Response (IVR) Integration
Customer Insights
Omnichannel Support
Marketing Tools Integration
Email Marketing Tools Integration
Customer Segmentation
Third Party Integrations
Real-Time Analytics
Error Logs
Role-Based Access Control (RBAC)
CRM Database
Interaction History
Customer Activity Alerts
Market Trend Analysis
Personalized Dashboards
AI Assistants
GDPR & Data Privacy
Backup & Disaster Recovery
Internal Messaging System
Sales Process Task Management
Campaign Automation
Automated Sales Workflow
Lead Lifecycle Management
Sales Funnel Management
Business Process Automation (BPA)
Activity Logs
Campaign Performance
Calendar Integration
API Integration
Lead Scoring
Drip Campaigns
Predictive Analytics
Opportunity Management
Quote Management
Account Management
Territory Management
Template and Document Management
Data Import/Export
Sales Reports
Push Notifications
Email Campaigns
Audience Segmentation
Ecommerce Integration
Real-Time alerts
Customer Profiles
Sales Order Management
Data Encryption
Lead Nurturing
Workflow Management
Boost Productivity
Real time notification
Process Management
Marketing Management
Inventory Management
Performance Management
Mobile App
Crm Lead Management
Security
Gallery
Specifications
Deployment
Web based
On Premises
Web based
On Premises
Web based
On Premises
Device Supported
Desktop
Mobile
iPad
Tablet
Desktop
Mobile
iPad
Tablet
Desktop
Mobile
iPad
Tablet
Supported Platforms
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Windows
Mac OS
Android
iOS
Linux
Ubuntu
Languages support
English English Nederlands English français Italiano Português Compliance Regulations:
COPPA
HIPAA
CCPA
CPRA
ECPA
COPPA
HIPAA
CCPA
CPRA
ECPA
COPPA
HIPAA
CCPA
CPRA
ECPA
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