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Helprace VS Help Scout

Let’s have a side-by-side comparison of Helprace vs Help Scout to find out which one is better. This software comparison between Helprace and Help Scout is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Helprace or Help Scout fits your business.

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  • img 3 Ratings & 3 Reviews
  • icon_desktop icon_ios icon_Android icon_mac

Pricing

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Price Plans

$ 30.00

Helpdesk

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$ 55.00

Standard

$ 83.00

Plus

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  • Free Trial
  • Lifetime Plan
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Ratings

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Overall ratings

Not Available

Currently no ratings are available. Please check back later

4.7

3 Ratings & 3 Reviews

86% Likelihood to Recommend

Reviews

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Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Ticket Management
  • checked Custom Fields
  • checked Multilingual Support
  • checked Collaboration Tools
  • checked User Management
  • checked Reporting & Analytics
  • checked SLA Management
  • checked Custom Branding
  • checked Workflow Automation
  • checked Feedback Management
  • checked Community Portal
  • checked Knowledge Base
  • checked Email Integration
  • checked API Access
  • checked Shared Inbox
  • checked Reporting
  • checked Live Chat
  • checked Knowledge Base
  • checked Workflow
  • checked Customer Management
  • checked Integration
  • checked Notification
  • checked Mobile App

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Compliance Regulations:

  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA
  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA

Alternatives

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Top Alternative Products

Freshdesk

Freshdesk


Desku

Desku


SolarWinds Web Help Desk

SolarWinds Web Help Desk


HelpSpot

HelpSpot


See all Helprace alternatives img
Freshdesk

Freshdesk


Desku

Desku


SolarWinds Web Help Desk

SolarWinds Web Help Desk


HelpSpot

HelpSpot


See all Help Scout alternatives img

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Similar Comparison

Helprace vs Help Scout Comparison FAQs

Software questions,
answered

While Helprace offers customized features, Help Scout has diverse modules. Select between Helprace or Help Scout as per your business needs.

Both these products offer similar features but with a different approach. While Helprace emphasizes on user experiences, Help Scout focuses on functionalities.

It all depends on the functionalities that you prefer. While Helprace offers add-ons along with essential features, Help Scout emphasizes on customization.

No, the difference between Helprace and Help Scout lies in terms of features and functionalities. While Helprace can be customized as per the user’s needs, Help Scout addresses the diverse audience.

It depends upon your business requirement. Both Helprace and Help Scout provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Helprace is customizable, Helprace offers comprehensive modules.

A Quick Comparison Between Helprace vs Help Scout

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Helprace vs Help Scout In terms of Features
  • Comparison Between Helprace and Help Scout In terms of Deployment Type
  • Helprace or Help Scout: Which Is Ideal for Your Industry
  • Which Is Better? - Helprace or Help Scout

Comparison of Helprace vs Help Scout In terms of Features

Helprace includes features like Ticket Management, Custom Fields, Multilingual Support and Collaboration Tools. Help Scout is known for functionalities like Shared Inbox, Reporting, Live Chat and Knowledge Base. When you compare Helprace vs Help Scout, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Helprace and Help Scout In terms of Deployment Type

While Helprace supports Web Based deployment; Help Scout is suitable for Web Based deployment. While selecting between Helprace and Help Scout, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Helprace or Help Scout: Which Is Ideal for Your Industry

Helprace is ideal for industries like All Industries. For All Industries, Help Scout is a better choice. If you are confused between Helprace or Help Scout, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Helprace or Help Scout

Helprace and Help Scout can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Helprace and Help Scout during demo to decide which one is best for your business.

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