IncidentMonitor VS ServiceNow

Let’s have a side-by-side comparison of IncidentMonitor vs ServiceNow to find out which one is better. This software comparison between IncidentMonitor and ServiceNow is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether IncidentMonitor or ServiceNow fits your business.

Comparison

Pricing

Price Plans

Price on Request

Get customise plan according to your business requirement

Get Now

Price on Request

Get customise plan according to your business requirement

Get Now

Free Trial
Lifetime Plan

Free Trial

Free Trial

Ratings

Overall ratings

Not Available

Currently no ratings are available. Please check back later

4.4

15 Ratings & 15 Reviews

Features 4.4

Value for Money 4.3

Ease of Use 4.6

Customer Support 4.2

Likelihood to Recommend

See all ServiceNow reviews

Pros & Cons

Pros

Not Available

Currently no pros are available. Please check back later

ServiceNow integrates effortlessly with a variety of enterprise tools and has a ...Read more - Kundan Yadav Mar 30, 2025

ServiceNow shines when it comes to managing complex IT environments. Its integra...Read more - Divyesh Mar 24, 2025

Cons

Not Available

Currently no cons are available. Please check back later

The implementation process can be slow and costly, especially for smaller organi...Read more - Kundan Yadav Mar 30, 2025

The learning curve is steep, and the platform is tailored more for larger organi...Read more - Divyesh Mar 24, 2025

Reviews

Verified customer reviews

Not Available

Currently no reviews are available. Please check back later

Seamless Integration with Other Tools

Kundan Yadav Mar 30, 2025

The Right Tool for Complex IT Environments

Divyesh Mar 24, 2025

See all ServiceNow reviews

Reviews with Video

Not Available

Currently no reviews are available. Please check back later

ServiceNow Customer Service Management Review: Pros and Cons

See all (2)

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

Features

Product features

Templates
Service Satisfaction Surveys
RMA Processing
Complaint Management
Purchase Tracking
Graphical Workflow Designer
Service Portal Designer
Configuration Management
Catalog Management
Release Management
Event Management
Knowledge Management
Service Level Management
Change Management
Problem Management
Incident Management
Query management

Reporting & analytics
Incident Management
Problem Management
Change Management
Release Management
Request Management
Knowledge Management
Performance Analytics
Configuration Management

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Alternatives

Top Alternative Products

ManageEngine ServiceDesk Plus

BMC Helix ITSM

Jira Service Management

BOSSDesk

See all IncidentMonitor alternatives

ManageEngine ServiceDesk Plus

BMC Helix ITSM

Jira Service Management

BOSSDesk

See all ServiceNow alternatives

IncidentMonitor vs ServiceNow Comparison FAQs

Software questions,
answered

While IncidentMonitor offers customized features, ServiceNow has diverse modules. Select between IncidentMonitor or ServiceNow as per your business needs.

Both these products offer similar features but with a different approach. While IncidentMonitor emphasizes on user experiences, ServiceNow focuses on functionalities.

It all depends on the functionalities that you prefer. While IncidentMonitor offers add-ons along with essential features, ServiceNow emphasizes on customization.

No, the difference between IncidentMonitor and ServiceNow lies in terms of features and functionalities. While IncidentMonitor can be customized as per the user’s needs, ServiceNow addresses the diverse audience.

It depends upon your business requirement. Both IncidentMonitor and ServiceNow provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While IncidentMonitor is customizable, IncidentMonitor offers comprehensive modules.

A Quick Comparison Between IncidentMonitor vs ServiceNow

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of IncidentMonitor vs ServiceNow In terms of Features
Comparison Between IncidentMonitor and ServiceNow In terms of Deployment Type
IncidentMonitor or ServiceNow: Which Is Ideal for Your Industry
Which Is Better? - IncidentMonitor or ServiceNow

Comparison of IncidentMonitor vs ServiceNow In terms of Features

IncidentMonitor includes features like Templates, Service & Support, Order processing & sales and Complaint Management. ServiceNow is known for functionalities like Reporting & Analytics, Incident Management, Problem Management and Change Management. When you compare IncidentMonitor vs ServiceNow, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between IncidentMonitor and ServiceNow In terms of Deployment Type

While IncidentMonitor supports Web Based and On Premises deployment; ServiceNow is suitable for Web Based deployment. While selecting between IncidentMonitor and ServiceNow, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

IncidentMonitor or ServiceNow: Which Is Ideal for Your Industry

IncidentMonitor is ideal for industries like All Industries. For All Industries, ServiceNow is a better choice. If you are confused between IncidentMonitor or ServiceNow, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - IncidentMonitor or ServiceNow

IncidentMonitor and ServiceNow can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare IncidentMonitor and ServiceNow during demo to decide which one is best for your business.

Author: Techjockey Team

IncidentMonitor VS ServiceNow

We provide the best software solution for your business needs

IncidentMonitor vs ServiceNow Comparison FAQs

Is IncidentMonitor better than ServiceNow?

Are IncidentMonitor and ServiceNow same?

Which is better IncidentMonitor or ServiceNow?

Is IncidentMonitor the same as ServiceNow?

Can IncidentMonitor replace ServiceNow?

What is the difference between IncidentMonitor and ServiceNow?

A Quick Comparison Between IncidentMonitor vs ServiceNow

Comparison of IncidentMonitor vs ServiceNow In terms of Features

Comparison Between IncidentMonitor and ServiceNow In terms of Deployment Type

IncidentMonitor or ServiceNow: Which Is Ideal for Your Industry

Which Is Better? - IncidentMonitor or ServiceNow

IncidentMonitor VS ServiceNow

We provide the best software solution for your business needs

We've sent an OTP verification code to

IncidentMonitor vs ServiceNow Comparison FAQs

Is IncidentMonitor better than ServiceNow?

Are IncidentMonitor and ServiceNow same?

Which is better IncidentMonitor or ServiceNow?

Is IncidentMonitor the same as ServiceNow?

Can IncidentMonitor replace ServiceNow?

What is the difference between IncidentMonitor and ServiceNow?

A Quick Comparison Between IncidentMonitor vs ServiceNow

Comparison of IncidentMonitor vs ServiceNow In terms of Features

Comparison Between IncidentMonitor and ServiceNow In terms of Deployment Type

IncidentMonitor or ServiceNow: Which Is Ideal for Your Industry

Which Is Better? - IncidentMonitor or ServiceNow

We've sent an OTP verification
code to