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Kommo CRM VS Zoho CRM

Let’s have a side-by-side comparison of Kommo CRM vs Zoho CRM to find out which one is better. This software comparison between Kommo CRM and Zoho CRM is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Kommo CRM or Zoho CRM fits your business.

Quick View

  • Rating & Review
  • Platforms
  • Recommended
  • img 5 Ratings & 0 Reviews
  • icon_ubuntu icon_desktop icon_ios icon_Android icon_mac icon_linux
  • Not Available

  • img 56 Ratings & 54 Reviews
  • icon_desktop icon_ios icon_Android icon_mac

Pricing

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Price Plans

$ 15.00

Base-[6 months]

$ 25.00

Advanced-[6 months]

$ 45.00

Enterprise-[6 months]

View Details img

$ 20.00

Standard

$ 35.00

Professional

$ 50.00

Enterprise

+ 1 more plans img

  • Free Trial
  • Lifetime Plan
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Ratings

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Overall ratings

4.5

5 Ratings & 0 Reviews

4.4

56 Ratings & 54 Reviews

90% Likelihood to Recommend

Pros & Cons

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Pros

Not Available

Currently no pros are available. Please check back later

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Highly Customizable: Users can tailor modules, workflows, fields, and layouts to...Read more - Basudeb Moulik May 03, 2025

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With this software, I can manage my sales funnel, pipeline, leads, and inventory...Read more - Ekansh Patheja Oct 10, 2023

Cons

Not Available

Currently no cons are available. Please check back later

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Learning Curve: While the interface is intuitive, mastering advanced features an...Read more - Basudeb Moulik May 03, 2025

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It’s a little difficult to organise the leads. Need more features for it. - Ekansh Patheja Oct 10, 2023

Reviews

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Verified customer reviews

Rating

kani kannan Feb 22, 2024

Rating

Kasturi Thosar Feb 22, 2024

Zoho CRM: A Feature-Packed Solution for Small to Mid-Sized Businesses with Room for Polish

Basudeb Moulik May 03, 2025

One of the best CRM software I’ve ever used

Ekansh Patheja Oct 10, 2023

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500-1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Omnichannel Support
  • checked Bulk Email and SMS
  • checked Activity Logging
  • checked Document Sharing & File Storage
  • checked Quote & Proposal Management
  • checked Lead Prioritization
  • checked Lead Assignment
  • checked Lead Activity Alerts
  • checked Workflow Trigger Alerts
  • checked Customer Interaction Alerts
  • checked Custom Workflow Alerts
  • checked Custom Dashboards
  • checked Email Marketing Tools
  • checked Auto Qualify Leads
  • checked Backup & Disaster Recovery
  • checked Data Import/Export
  • checked Campaign Management
  • checked Customization Options
  • checked Forecasting & Trends
  • checked Customizable Pipeline Views
  • checked Sales Performance Tracking
  • checked Activity Overview Reports
  • checked Conversion Reports
  • checked Sales Funnel Analysis
  • checked Lead and Deal Scoring
  • checked GDPR and CCPA Compliance
  • checked Chatbots
  • checked Interactive Voice Response (IVR) Integration
  • checked Third Party Integrations
  • checked API Access
  • checked Task Management
  • checked Lead Nurturing
  • checked Lead Generation
  • checked Predictive Analytics
  • checked Territory Management
  • checked Deal Management
  • checked Workflow Automation
  • checked Sales Forecasting
  • checked Opportunity Management
  • checked Account Management
  • checked Data Encryption
  • checked Lead Tracking
  • checked IP Whitelisting
  • checked Audit Trails
  • checked Role-Based Access Control (RBAC)
  • checked Activity History
  • checked Customizable Workflows
  • checked Lead Qualification
  • checked Contact Segmentation
  • checked Lead Capture Automation
  • checked Task Automation 
  • checked Calendar Integration
  • checked Internal Communication
  • checked Customer Profiles
  • checked Contact Management
  • checked Social Media Integration
  • checked SLA Violations
  • checked Event-Triggered Notifications
  • checked KPI Tracking
  • checked Interactive Voice Response (IVR) Integration
  • checked Customer Insights
  • checked Omnichannel Support
  • checked Marketing Tools Integration
  • checked Email Marketing Tools Integration
  • checked Customer Segmentation
  • checked Third Party Integrations
  • checked Real-Time Analytics
  • checked Error Logs
  • checked Role-Based Access Control (RBAC)
  • checked CRM Database
  • checked Interaction History
  • checked Customer Activity Alerts
  • checked Market Trend Analysis
  • checked Personalized Dashboards
  • checked AI Assistants
  • checked GDPR & Data Privacy
  • checked Backup & Disaster Recovery
  • checked Internal Messaging System
  • checked Sales Process Task Management
  • checked Campaign Automation
  • checked Automated Sales Workflow
  • checked Lead Lifecycle Management
  • checked Sales Funnel Management
  • checked Business Process Automation (BPA)
  • checked Activity Logs
  • checked Campaign Performance
  • checked Calendar Integration
  • checked API Integration
  • checked Lead Scoring
  • checked Drip Campaigns
  • checked Predictive Analytics
  • checked Opportunity Management
  • checked Quote Management
  • checked Account Management
  • checked Territory Management
  • checked Template and Document Management
  • checked Data Import/Export
  • checked Sales Reports
  • checked Push Notifications
  • checked Email Campaigns
  • checked Audience Segmentation
  • checked Ecommerce Integration
  • checked Real-Time alerts
  • checked Customer Profiles
  • checked Sales Order Management
  • checked Data Encryption
  • checked Lead Nurturing
  • checked Workflow Management
  • checked Boost Productivity
  • checked Real time notification
  • checked Process Management
  • checked Marketing Management
  • checked Inventory Management
  • checked Performance Management
  • checked Mobile App
  • checked Crm Lead Management
  • checked Security

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgNederlands
  • imgEnglish
  • imgfrançais
  • imgItaliano
  • imgPortuguês

Alternatives

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Similar Comparison

Kommo CRM vs Zoho CRM Comparison FAQs

Software questions,
answered

While Kommo CRM offers customized features, Zoho CRM has diverse modules. Select between Kommo CRM or Zoho CRM as per your business needs.

Both these products offer similar features but with a different approach. While Kommo CRM emphasizes on user experiences, Zoho CRM focuses on functionalities.

It all depends on the functionalities that you prefer. While Kommo CRM offers add-ons along with essential features, Zoho CRM emphasizes on customization.

No, the difference between Kommo CRM and Zoho CRM lies in terms of features and functionalities. While Kommo CRM can be customized as per the user’s needs, Zoho CRM addresses the diverse audience.

It depends upon your business requirement. Both Kommo CRM and Zoho CRM provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Kommo CRM is customizable, Kommo CRM offers comprehensive modules.

A Quick Comparison Between Kommo CRM vs Zoho CRM

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Kommo CRM vs Zoho CRM In terms of Features
  • Comparison Between Kommo CRM and Zoho CRM In terms of Deployment Type
  • Kommo CRM or Zoho CRM: Which Is Ideal for Your Industry
  • Which Is Better? - Kommo CRM or Zoho CRM

Comparison of Kommo CRM vs Zoho CRM In terms of Features

Kommo CRM includes features like Omnichannel Support, Bulk Email and SMS, Activity Logging and Document Sharing & File Storage. Zoho CRM is known for functionalities like Social Media Integration, SLA Violations, Event-Triggered Notifications and KPI Tracking. When you compare Kommo CRM vs Zoho CRM, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Kommo CRM and Zoho CRM In terms of Deployment Type

While Kommo CRM supports Web Based deployment; Zoho CRM is suitable for Web Based deployment. While selecting between Kommo CRM and Zoho CRM, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Kommo CRM or Zoho CRM: Which Is Ideal for Your Industry

Kommo CRM is ideal for industries like All Industries. For All Industries, Zoho CRM is a better choice. If you are confused between Kommo CRM or Zoho CRM, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Kommo CRM or Zoho CRM

Kommo CRM and Zoho CRM can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Kommo CRM and Zoho CRM during demo to decide which one is best for your business.

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